Phone Manager, Park ID | Casio 40DHB0002USAR manual

Phone Manager

Phone Manager

This menu controls the features of Phone Manager.

•Pop Phone Manager:

When an incoming call is received the Phone Manager application will 'Pop' to the front and become the foreground application.

•Hide on Close:

Phone Manager Pro is minimized to the System tray on the Windows Taskbar when you close the application rather than exiting.

•Play Sounds:

Incoming calls are alerted by playing a sound.

•Hide on no calls:

Phone Manager Pro only. Phone Manager Pro automatically minimize when you have finished all calls.

•Pop on Answer:

Phone Manager Pro only. Phone Manager Pro will only pop when an incoming call is received.

•Pop on Page Call:

Phone Manager will pop when a page call is received.

•Enable VoIP:

Ensure this is checked if the User Name you have associated the Phone Manager with (see Getting Started) is a VoIP extension.

•Show All/Show In/Show Out/Show Missed/Show Messages:

Causes the corresponding tabs to be displayed in the Call History panel. Some menus are only available in Phone Manager Pro.

•Show Status:

Controls whether the Status pane comes to the front when a call is answered.

•Show Cost of Call: Shows the costs of the call.

•Show Account Codes:

Phone Manager Pro only. Shows the account code available.

Park ID

By default each Park button in the Call Park Area is configured for the four system park areas which means a parked call can be picked up at any extension. See also Park a Call.

However you may wish to create personal/group park areas where Users can only pick up the call if they know the Park ID (maximum 9 characters).

For example a call parked on the fourth Park button could use Park ID 55. Other users who wish to pick up that call could either configure one of their own Park IDs also for 55 or use a short code (for example *38*55# - please refer to your System Administrator).

You can also use text to create a Park ID, however another User will not be able to pick up a call parked in this area using a short code.

Phone Manager User Guide	Page 35
IP Office	40DHB0002USAR Issue 13a (22nd September 2005)

Image 35

Casio 40DHB0002USAR manual Phone Manager, Park ID

Contents

IP Office Page Table of Contents How To Call Handling Table Of Contents Page Phone Manager Pro Getting StartedIntroduction Phone Manager Lite Phone Manager PC Softphone Feature Phone Phone Manager Feature Comparison Phone Manager User Guide IP Office Logging On Getting StartedLogging Start Programs IP Office Phone ManagerPage Main Window Phone Manager From Call StatusCall Status Icons Number Messages Call History Status Add to Outlook Call Number backAdd to Directory Add to Speed Dial Out Missed To collect your new messages AllMessages Speed Dials Speed Dial Options Conference External Speed Dials Door Account Codes Queue Voicemail Status Script Tag a Parked Call Call Park AreaPark a Call Load Skin Configure MenuLanguage Profile PBX Configuration Information Close Configure DirectoryImport Export Directory Entry ConfigurePreferences Do Not Disturb Forwarding Telephone Park ID Phone Manager Select All Agent ModeQueue ID Door Release Screen Pop Short Cut Keys Configuring your Screen Pop Software Confirm VoIP IP Address Audio CodecPlease select your preferred audio codec for VoIP Frames per packet Start in Compact Mode Compact ModeConfiguring Compact Mode Preferences Activating Compact Mode Slider Using Phone Manager in Compact Mode Changing the Custom Date Format Date & Time Setting Changing the time displayed USB SettingsClock Type Server Enable Instant Messaging SupportRemember Password Check Box Instant Messaging List Name Personal Distribution ListsSelect required mailbox List ID Click Create to create your Personal Distribution List Default SizingCreating a Personal Distribution List Adding members from an existing Personal Distribution Lists Click Save Profile ProfileSaving your profile Loading your profile Functions Menu Busy Wrap Up Del Ringback when free internal onlyPark/UnPark1-4 F9-F12 Busy Not Available Ins Ringback CallDirectory List Account Code Call with Account Code Blind Transfer TransferTransfer Absent Status Account Code Call Handling Icons Microphone Volume F5 Record Function Keys PC Softphone Operation Hands Free Operation Agent Mode Operation Help Menu IP Office Conferencing Center Configuring your Preferences Configuration External Speed Dials Changing the External Default NumberSpeed Dials Internal Speed Dials New VoiceMails Speed Dial TooltipsStatus Presence Edit Speed Dial Form Edit a Directory Entry Make a Call using a Directory EntryDirectory Entries Create a Directory Entry Select Add to Outlook Default SizingCreate a Directory Entry from an Existing Call Create an MS Outlook Contact from an Existing CallPage Hands Free Call HandlingMake a Call Speed Dials PIN RestrictionsMaking a Call End a Call Receive a CallPlace Call On Hold Take a Call Off Hold Blind Transfer a Call Tag a CallClear a Call Transfer a Call Remove a Member from a Conference Transfer a Call to Another Users VoicemailTag a Transferred Call Create a Conference Call Unpark a Call Collect Your New Voicemail MessagesReclaim a Call Park a Call Phone Manager User Guide IP Office Call Tag Form Set Ringback When FreeAnswer a Call Answer a Call Waiting Set an Absent Message Working with Queues Making a Call with an Account CodeDelete all Calls from the Call History Take Your Calls from Another Extension To cancelHow To Forward Your Calls to Another Location Remove a Do Not Disturb Exception Set Do Not Disturb DNDSet a Do Not Disturb Exception Number Turn Voicemail Ringback On/Off Transfer Back to Forwarded ExtensionTurn Call Waiting On/Off Turn Voicemail On/Off Create a Speed Dial Turn Off Hook Operation On/OffSelect the Tabs to Show in Call History Create a Speed Dial Group Member Select Add User Create a Speed Dial from the IP Office DirectoryCreate a Instant Message Speed Dial Delete a Speed Dial Edit a Speed Dial Create a Speed Dial While Creating a Directory Entry Make a Call Using a Speed DialCreate a Speed Dial to a Users Extension To Assign an Account Code to a Call in Progress Using Account CodesTo Make a Call Using an Account Code Using an Account Code Once a Call is in Progress Hints & Tips for System Administrators System Administration Phone Manager Lite/Pro Glossary Phone Manager User Guide IP Office Phone Manager User Guide IP Office Page Index Phone Manager Users Guide Page AL7 1LZ