Phone Manager
Phone Manager User Guide Page 33
IP Office 40DHB0002USAR Issue 13a (22nd September 2005)
Forwarding This menu controls the forwarding of calls from your extension.
• Follow Me To Number:
Enter the number to which all calls are to be redirected. If this number is busy or not answered,
then the call behaves as though your extension had failed to answer. (ie. If not answered then
Forward On No Answer will be performed if set).
• Forward Unconditional:
Enter the number to which all calls are to be redirected. All incoming calls to your extension will
be forwarded to this number.
This option only applies to incoming calls to your extension number. Calls to a Hunt Group of
which you are a member are only forwarded if you switch on Forward Hunt Group Calls. See
below.
• Forward On Busy:
Enter the number to which all calls are to be redirected. When your extension is busy calls will be
forwarded to this number.
• Forward On No Answer:
Enter the number to which all calls are to be redirected. When your extension is not answered
calls will be forwarded to this number.
• Forward Hunt Group Calls:
Hunt Group calls received by your extension will be forwarded to the 'Forward Number'. This
option only works when Forward Unconditional is on.
Note: This only applies to Hunt Groups that are configured for Hunt (Linear) or Rotary (Circular)
ringing mode – contact your System Administrator if unsure.
Note: For call appearance users the Forward On Busy settings is only used when all your call
appearance buttons are busy.
See also Transfer Back to Forwarded Extension.
This menu controls the Do Not Disturb operation of your extension.
• Do Not Disturb:
This option selects whether the Do Not Disturb feature is enabled or disabled for your extension.
The option is enabled when the box is "checked".
The Do Not Disturb function forces the System to think that your extension is busy. However under
certain circumstances you may wish to allow specific callers through when blocking all others. This
feature can be achieved by adding those numbers to the Do Not Disturb Exception List.
• DND Exception Number:
Enter the number to be included in your DND Exception List and select Add
• DND Exception List:
This lists the numbers that will ring your extension when Do Not Disturb is enabled. The DND
exception number can be an internal extension or an external number. If you wish to allow a
range of numbers through the DND wall, you can either enter each number separately or make
use of the variables "N" or "x" in the number. For example, to allow all numbers from
01923699000 to 01923699099 the DND Exception number can be entered as either
019236990xx or 019236990N.