Call Handling, How To | Casio 40DHB0002USAR guide

Phone Manager Users Guide
Call Handling		67
Make a Call		67
Hands Free		67
PIN Restrictions		68
Receive a Call		69
Place Call On Hold		69
Take a Call Off Hold		69
End a Call		69
Redial a Number		69
Callback an Unanswered Incoming Call		69
Tag a Call		70
Clear a Call		70
Transfer a Call		70
Blind Transfer a Call		70
Transfer a Call to Another User's Voicemail		71
Tag a Transferred Call		71
Create a Conference Call		71
Remove a Member from a Conference		71
Collect Your New Voicemail Messages		72
Reclaim a Call		72
Park a Call		72
Unpark a Call		72
Tag a Parked Call		72
Call Tag Form		74
Answer a Call		74
Answer a Call Waiting		74
Set Ringback When Free		74
Set an Absent Message		75
Making a Call with an Account Code		76
Delete all Calls from the Call History		76
Working with Queues		76
How To		77
Take Your Calls from Another Extension		77
Forward Your Calls to Another Location		78
Set Do Not Disturb (DND)		79
Set a Do Not Disturb Exception Number		79
Transfer Back to Forwarded Extension		80
Turn Call Waiting On/Off		80
Turn Voicemail On/Off		80
Turn Voicemail Ringback On/Off		80
Turn Off Hook Operation On/Off		81
Select the Tabs to Show in Call History		81
Create a Speed Dial		81
Create a Speed Dial		81
Create a Speed Dial Group Member		82
Create a Speed Dial from the IP Office Directory		83
Create a Instant Message Speed Dial		83
Edit a Speed Dial		84
Delete a Speed Dial		84
Make a Call Using a Speed Dial		85
Create a Speed Dial to a User's Extension		85
Create a Speed Dial While Creating a Directory Entry		85
Using Account Codes		86
Using Account Codes		86
To Make a Call Using an Account Code		86
To Assign an Account Code to a Call in Progress		86
Account Code Required		86
Using an Account Code Once a Call is in Progress		86
Phone Manager User Guide		Page iv
IP Office	40DHB0002USAR Issue 13a (22nd September 2005)

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Casio 40DHB0002USAR manual Call Handling, How To

Contents

IP Office Page Table of Contents Call Handling How To Table Of Contents Page Introduction Getting StartedPhone Manager Pro Phone Manager PC Softphone Phone Manager Lite Phone Manager Feature Comparison Feature Phone Phone Manager User Guide IP Office Getting Started LoggingStart Programs IP Office Phone Manager Logging OnPage Phone Manager Main Window Call Status Call Status IconsNumber From Call History Messages Status Call Number back Add to DirectoryAdd to Speed Dial Add to Outlook Out Missed Messages AllTo collect your new messages Speed Dials Speed Dial Options External Speed Dials Conference Account Codes Door Voicemail Queue Script Status Park a Call Call Park AreaTag a Parked Call Configure Menu LanguageProfile Load Skin PBX Configuration Information Configure Directory ImportExport Close Directory Entry ConfigurePreferences Forwarding Do Not Disturb Telephone Phone Manager Park ID Agent Mode Queue IDDoor Release Select All Short Cut Keys Screen Pop Configuring your Screen Pop Software Audio Codec Please select your preferred audio codec for VoIPFrames per packet Confirm VoIP IP Address Compact Mode Configuring Compact Mode PreferencesActivating Compact Mode Start in Compact Mode Using Phone Manager in Compact Mode Slider Date & Time Setting Changing the Custom Date Format Clock Type USB SettingsChanging the time displayed Enable Instant Messaging Support Remember Password Check BoxInstant Messaging Server Personal Distribution Lists Select required mailboxList ID List Name Default Sizing Creating a Personal Distribution ListAdding members from an existing Personal Distribution Lists Click Create to create your Personal Distribution List Profile Saving your profileLoading your profile Click Save Profile Functions Menu Ringback when free internal only Park/UnPark1-4 F9-F12Busy Not Available Ins Busy Wrap Up Del Directory List CallRingback Call with Account Code Account Code Transfer TransferBlind Transfer Account Code Absent Status Microphone Volume Call Handling Icons Function Keys F5 Record Hands Free Operation PC Softphone Operation Agent Mode Operation IP Office Conferencing Center Help Menu Configuration Configuring your Preferences Speed Dials Changing the External Default NumberExternal Speed Dials Internal Speed Dials Speed Dial Tooltips StatusPresence New VoiceMails Edit Speed Dial Form Make a Call using a Directory Entry Directory EntriesCreate a Directory Entry Edit a Directory Entry Default Sizing Create a Directory Entry from an Existing CallCreate an MS Outlook Contact from an Existing Call Select Add to OutlookPage Make a Call Call HandlingHands Free Making a Call PIN RestrictionsSpeed Dials Receive a Call Place Call On HoldTake a Call Off Hold End a Call Tag a Call Clear a CallTransfer a Call Blind Transfer a Call Transfer a Call to Another Users Voicemail Tag a Transferred CallCreate a Conference Call Remove a Member from a Conference Collect Your New Voicemail Messages Reclaim a CallPark a Call Unpark a Call Phone Manager User Guide IP Office Set Ringback When Free Answer a CallAnswer a Call Waiting Call Tag Form Set an Absent Message Delete all Calls from the Call History Making a Call with an Account CodeWorking with Queues How To To cancelTake Your Calls from Another Extension Forward Your Calls to Another Location Set a Do Not Disturb Exception Number Set Do Not Disturb DNDRemove a Do Not Disturb Exception Transfer Back to Forwarded Extension Turn Call Waiting On/OffTurn Voicemail On/Off Turn Voicemail Ringback On/Off Select the Tabs to Show in Call History Turn Off Hook Operation On/OffCreate a Speed Dial Create a Speed Dial Group Member Create a Instant Message Speed Dial Create a Speed Dial from the IP Office DirectorySelect Add User Edit a Speed Dial Delete a Speed Dial Create a Speed Dial to a Users Extension Make a Call Using a Speed DialCreate a Speed Dial While Creating a Directory Entry Using Account Codes To Make a Call Using an Account CodeUsing an Account Code Once a Call is in Progress To Assign an Account Code to a Call in Progress System Administration Hints & Tips for System Administrators Phone Manager Lite/Pro Glossary Phone Manager User Guide IP Office Phone Manager User Guide IP Office Page Index Phone Manager Users Guide Page AL7 1LZ