Phone Manager Users Guide
Phone Manager User Guide Page iv
IP Office 40DHB0002USAR Issue 13a (22nd September 2005)
Call Handling............................................................................................................................ 67
Make a Call...............................................................................................................................................67
Hands Free.......................................................................................................................................... 67
PIN Restrictions................................................................................................................................... 68
Receive a Call ..........................................................................................................................................69
Place Call On Hold................................................................................................................................... 69
Take a Call Off Hold................................................................................................................................. 69
End a Call................................................................................................................................................. 69
Redial a Number.......................................................................................................................................69
Callback an Unanswered Incoming Call................................................................................................... 69
Tag a Call................................................................................................................................................. 70
Clear a Call............................................................................................................................................... 70
Transfer a Call.......................................................................................................................................... 70
Blind Transfer a Call................................................................................................................................. 70
Transfer a Call to Another User's Voicemail............................................................................................. 71
Tag a Transferred Call..............................................................................................................................71
Create a Conference Call......................................................................................................................... 71
Remove a Member from a Conference ....................................................................................................71
Collect Your New Voicemail Messages.................................................................................................... 72
Reclaim a Call ..........................................................................................................................................72
Park a Call................................................................................................................................................ 72
Unpark a Call............................................................................................................................................ 72
Tag a Parked Call..................................................................................................................................... 72
Call Tag Form...................................................................................................................................... 74
Answer a Call ...........................................................................................................................................74
Answer a Call Waiting ..............................................................................................................................74
Set Ringback When Free .........................................................................................................................74
Set an Absent Message ...........................................................................................................................75
Making a Call with an Account Code........................................................................................................ 76
Delete all Calls from the Call History........................................................................................................ 76
Working with Queues ...............................................................................................................................76
How To...................................................................................................................................... 77
Take Your Calls from Another Extension .................................................................................................77
Forward Your Calls to Another Location...................................................................................................78
Set Do Not Disturb (DND) ........................................................................................................................79
Set a Do Not Disturb Exception Number.................................................................................................. 79
Transfer Back to Forwarded Extension.................................................................................................... 80
Turn Call Waiting On/Off ..........................................................................................................................80
Turn Voicemail On/Off.............................................................................................................................. 80
Turn Voicemail Ringback On/Off.............................................................................................................. 80
Turn Off Hook Operation On/Off...............................................................................................................81
Select the Tabs to Show in Call History ...................................................................................................81
Create a Speed Dial................................................................................................................................. 81
Create a Speed Dial................................................................................................................................. 81
Create a Speed Dial Group Member ...................................................................................................82
Create a Speed Dial from the IP Office Directory................................................................................83
Create a Instant Message Speed Dial................................................................................................. 83
Edit a Speed Dial................................................................................................................................. 84
Delete a Speed Dial............................................................................................................................. 84
Make a Call Using a Speed Dial............................................................................................................... 85
Create a Speed Dial to a User's Extension ..............................................................................................85
Create a Speed Dial While Creating a Directory Entry............................................................................. 85
Using Account Codes............................................................................................................................... 86
Using Account Codes............................................................................................................................... 86
To Make a Call Using an Account Code.............................................................................................. 86
To Assign an Account Code to a Call in Progress............................................................................... 86
Account Code Required....................................................................................................................... 86
Using an Account Code Once a Call is in Progress.............................................................................86