Phone Manager Users Guide
Phone Manager User Guide Page 34
IP Office 40DHB0002USAR Issue 13a (22nd September 2005)
Voicemail This menu controls the Voicemail operation of your extension, assuming Voicemail is available on your
system.
• Voicemail:
Selecting this checkbox will allow incoming callers to leave a message if your extension is busy
or not .
• Voicemail Ringback:
When selected the System will automatically call your extension to inform you that you have a
new message. Ringback occurs two seconds after you replace your handset when you have an
uncollected Voicemail message.
• Configure PDL:
Click this button to configure your Personal Distribution Lists (PDL).
This menu controls the basic telephony features of your extension.
• Call Waiting:
This allows a call to be presented to your phone even when the phone is in use. A beep will be
heard in the ear and Call Status will show who is calling. Press 'Recall' on the phone, or select
the second call in Call Status, you will receive the waiting call and your current call will be placed
on hold. You can then swap between calls by clicking the call you require.
• Off Hook Operation:
Off Hook operation allows the phone to be controlled via the Phone Manger Pro without having to
physically lift the phone on/off the cradle. When using a Hands Free phone and/or headset the
'phone' should be left off-hook permanently.
• Busy on Held calls:
If on, when the user has a call on hold, new calls receive busy tone (ringing if analog) or are
diverted to Voicemail if enabled, rather than ringing the user. Note this overrides call waiting
when the user has a call on hold.
Note: The Call Waiting settings are ignored if you are configured as a call appearnace user.