Configuring your Screen Pop Software | Casio 40DHB0002USAR specs

Phone Manager Users Guide

Configuring your Screen Pop Software

Follow the instructions below for configuring your screen pop software.

•Pop Act!

1.Enter your Act! Database file name (.dbf)

2.Enter the Name of your Act! Database

3.Enter your password of the Act! Database

4.Click OK.

The Act! Database will need to be open on your desktop. The record of the caller will be popped on receipt of the call.

•Pop Goldmine

1.Enter the path of the Goldmine Server (gmw6.exe)

2.Click OK.

The Goldmine Database will need to be open on your desktop. The record of the caller will be popped on receipt of the call.

•Pop Maximizer

1.Enter the path of the Maximizer Server (Maxwin.exe)

2.Click OK.

The Maximizer Database will need to be open on your desktop. The record of the caller will be popped on receipt of the call.

•Pop Outlook:

This option looks inside the default Contacts folder within MS Outlook 2000/2003/XP, and if the incoming phone number matches a number in one of your Contacts that Contact will pop up. Please note that MAPI must be installed on your PC for this facility to be available - please refer to your System Administrator for further information.

•Pop External Program:

This is a Third party External Program specifier that is executed when normal popping would occur. A number of call parameters are passed to the external program when called. Refer to the Phone Manager Installation Manual for more information.

Phone Manager User Guide	Page 38
IP Office	40DHB0002USAR Issue 13a (22nd September 2005)

Image 38

Casio 40DHB0002USAR manual Configuring your Screen Pop Software

Contents

IP Office Page Table of Contents Call Handling How To Table Of Contents Page Phone Manager Pro Getting StartedIntroduction Phone Manager PC Softphone Phone Manager Lite Phone Manager Feature Comparison Feature Phone Phone Manager User Guide IP Office Start Programs IP Office Phone Manager Getting StartedLogging Logging OnPage Phone Manager Main Window Number Call StatusCall Status Icons From Call History Messages Status Add to Speed Dial Call Number backAdd to Directory Add to Outlook Out Missed To collect your new messages AllMessages Speed Dials Speed Dial Options External Speed Dials Conference Account Codes Door Voicemail Queue Script Status Tag a Parked Call Call Park AreaPark a Call Profile Configure MenuLanguage Load Skin PBX Configuration Information Export Configure DirectoryImport Close Directory Entry ConfigurePreferences Forwarding Do Not Disturb Telephone Phone Manager Park ID Door Release Agent ModeQueue ID Select All Short Cut Keys Screen Pop Configuring your Screen Pop Software Frames per packet Audio CodecPlease select your preferred audio codec for VoIP Confirm VoIP IP Address Activating Compact Mode Compact ModeConfiguring Compact Mode Preferences Start in Compact Mode Using Phone Manager in Compact Mode Slider Date & Time Setting Changing the Custom Date Format Changing the time displayed USB SettingsClock Type Instant Messaging Enable Instant Messaging SupportRemember Password Check Box Server List ID Personal Distribution ListsSelect required mailbox List Name Adding members from an existing Personal Distribution Lists Default SizingCreating a Personal Distribution List Click Create to create your Personal Distribution List Loading your profile ProfileSaving your profile Click Save Profile Functions Menu Busy Not Available Ins Ringback when free internal onlyPark/UnPark1-4 F9-F12 Busy Wrap Up Del Ringback CallDirectory List Call with Account Code Account Code Blind Transfer TransferTransfer Account Code Absent Status Microphone Volume Call Handling Icons Function Keys F5 Record Hands Free Operation PC Softphone Operation Agent Mode Operation IP Office Conferencing Center Help Menu Configuration Configuring your Preferences External Speed Dials Changing the External Default NumberSpeed Dials Internal Speed Dials Presence Speed Dial TooltipsStatus New VoiceMails Edit Speed Dial Form Create a Directory Entry Make a Call using a Directory EntryDirectory Entries Edit a Directory Entry Create an MS Outlook Contact from an Existing Call Default SizingCreate a Directory Entry from an Existing Call Select Add to OutlookPage Hands Free Call HandlingMake a Call Speed Dials PIN RestrictionsMaking a Call Take a Call Off Hold Receive a CallPlace Call On Hold End a Call Transfer a Call Tag a CallClear a Call Blind Transfer a Call Create a Conference Call Transfer a Call to Another Users VoicemailTag a Transferred Call Remove a Member from a Conference Park a Call Collect Your New Voicemail MessagesReclaim a Call Unpark a Call Phone Manager User Guide IP Office Answer a Call Waiting Set Ringback When FreeAnswer a Call Call Tag Form Set an Absent Message Working with Queues Making a Call with an Account CodeDelete all Calls from the Call History Take Your Calls from Another Extension To cancelHow To Forward Your Calls to Another Location Remove a Do Not Disturb Exception Set Do Not Disturb DNDSet a Do Not Disturb Exception Number Turn Voicemail On/Off Transfer Back to Forwarded ExtensionTurn Call Waiting On/Off Turn Voicemail Ringback On/Off Create a Speed Dial Turn Off Hook Operation On/OffSelect the Tabs to Show in Call History Create a Speed Dial Group Member Select Add User Create a Speed Dial from the IP Office DirectoryCreate a Instant Message Speed Dial Edit a Speed Dial Delete a Speed Dial Create a Speed Dial While Creating a Directory Entry Make a Call Using a Speed DialCreate a Speed Dial to a Users Extension Using an Account Code Once a Call is in Progress Using Account CodesTo Make a Call Using an Account Code To Assign an Account Code to a Call in Progress System Administration Hints & Tips for System Administrators Phone Manager Lite/Pro Glossary Phone Manager User Guide IP Office Phone Manager User Guide IP Office Page Index Phone Manager Users Guide Page AL7 1LZ