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Frequently As ked Questions
Renewing the IP Addres s on Window s 9 5 , 98, 98S E , and ME Systems
1 Click Star t, and then c lick Run t o open the Run windo w.
2 Type winipcfg in the Open f ield, and click OK to execu te the winipcfg
comma nd. The IP Configu ration window op ens.
3 Click the down arrow to the right of the top field, and select the Ethernet ad apter
that is inst alled on you r PC. The IP Configu ration window d isplays the E thernet
adap ter info rmatio n.
4 Click Release, and t hen c lick Renew. The IP Configuration window disp lays a
new IP a ddress .
5 Click OK to close the IP Configuration window, you have com pleted this
procedu re.
Note: If you canno t ac cess the Internet, co ntact your se rvice p rovider for f urther
assistance.
Renewing the IP Addres s on Window s NT, 2000, or XP Syste ms
1 Click Star t, and then c lick Run. The Run window opens.
2 Type cm d in the Open field a nd click OK. A window with a command prompt
opens.
3 Type ipconfig/release at the C:/ prompt and press Enter. The s ystem releas es
the I P ad dress .
4 Type ipconfig/renew at the C:/ prompt and press Enter. The system displays a
new IP a ddress .
5 Click the X in the up per-right co rner of the windo w to close t he Command
Prompt window. You have com pleted this pro cedure.
Note: If you ca nnot ac cess t he Internet , c ontact your s ervice provider for further
assistance.
Q. What if I don't subsc ribe t o cable TV ?
A. If cable TV is ava ilable in you r area, d ata service may be made ava ilable wit h or
without su bscribing to cable TV service. Contact your loca l service provider f or
complete inform ation on cable s ervices, including high-speed Internet access.
Q. How do I a rra n ge f or ins t a lla t ion?
A. Call your service provider to inquire about professional ins tallation. A
professional installat ion ensures proper cable connection to the modem and to your
PC, a nd it ensu res the prop er c onfigura tion of a ll hardwa re a nd so ftware settings.
Contact your service provider f or more information a bout installation.