Cisco Systems OL-11497-03 guide

Chapter 5 Field Diagnostics for the Cisco 12000 Series Router

Using the diag Command

	Cisco 12006 and Cisco 12406 Router Installation and Configuration Guide
5-20	OL-11497-03

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Cisco Systems OL-11497-03 manual

Contents

Americas Headquarters Page Page Page N T E N T S Power Line Cards Airflow Power On the Router Configuration Changes Specify a Boot Image Diagnostics Overview Fpga Overview Using Diagnostics Series Router Line Cards Reconnecting Cables to a Line Card Technical Specifications A-1 OL-11497-03 Purpose AudienceOrganization Document Conventions Xiv OL-11497-03 Cisco.com Obtaining DocumentationProduct Documentation DVD Ordering Documentation Documentation FeedbackCisco Ordering tool Cisco Marketplace Cisco Product Security Overview Obtaining Technical Assistance Reporting Security Problems in Cisco ProductsPsirt Submitting a Service Request Cisco Technical Support and Documentation Website Definitions of Service Request Severity Obtaining Additional Publications and Information Xxiii Xxiv Product Overview Introduction Product Description Cisco 12006 and Cisco 12406 router Front View Product Overview Product Description Product Overview Product Description Cisco 12006 and Cisco 12406 router Rear View Chassis Physical and Functional DescriptionRP and Line Card Slots Alarm Card Slots Switch Fabric Card SlotsChassis Backplane Power Cooling Multigigabit Crossbar Switch Fabric Switch Fabric Card Types Nonredundant and Redundant System Configurations Switch Fabric Switching Capacity and Router Type Switch Fabric Redundancy Power-Up/Down Control Maintenance BusDevice Discovery Environmental Monitoring and Alarms DiagnosticsCode Download Route Processors Route Processor Functions Gigabit Route Processor Route Processor TypesGRP card has the following components Product Overview Route Processors GRP Layout GRP Memory Components Type Size Quantity Description Location Sram Total Dram Product Numbers Dram Sockets Reset AUX Coll RX Link MII System Status LEDs Soft Reset Switch GRP Alphanumeric LED Displays Partial Faceplate Pcmcia Slots Asynchronous Serial PortsPcmcia Slot 0 Bottom Pcmcia Slot 1 Top Type I or Empty Ethernet Port Performance Route Processor Performance Route Processor Front View Product Overview Route Processors PRP Horizontal Orientation Sdram PRP Memory ComponentsSimm Sdram 64 MB MEM-12KRP-FD64= 128 MB MEM-12KRP-FD128= Flash Disk Size Product NumberMEM-12KRP-FD1G= Soft Reset Switch Flash Disk Slots Ethernet Ports Line Cards 10 Sample Line Cards Alarm Cards Alarm Clock and Scheduler Card and Switch Fabric Card Status Alarm Output FunctionAlarm Card Status Power Source Monitoring Power SubsystemsAlarm Relay Contact Connector AC Power Subsystem AC PDU 12 AC Power Distribution Unit AC-Input Power Supply 13 AC-Input Power Supply Product Overview Power Subsystems DC Power Subsystem LED Label Function State Description 14 DC Power Distribution Unit Power a DC-Input Power Entry Module 16 DC-Input Power Entry Module Green PEM is operating normally in a powered-on Condition MiswireLED Label Color Function Output OK Power Distribution Blower Module Top view Air Filters 18 Air Filter Locations Cable-Management System 19 Chassis Cable-Management System Technical Specifications Field-Replaceable Units Preparing for Installation Safety and Compliance Tools and Equipment General Safety Guidelines Preparing for Installation Safety and Compliance Laser Safety Compliance and Safety InformationLifting Guidelines Preventing Electrostatic Discharge Damage Attaching an ESD-Preventive Strap Safety with Electricity Environmental Guidelines Site Requirement GuidelinesAirflow Rack-Mounting Guidelines Temperature and HumidityTypes of Equipment Racks Equipment Dimensions and Site Layout 17.234 23.137 30.877 740 18.950 Preparing for Installation Site Requirement Guidelines Ventilation Power Connection Guidelines Power Connection Guidelines for AC-Powered Routers Label Description Cisco Product Number CAB-GSR6-AU=CAB-GSR6-EU= CAB-GSR6-IT= Power Connection Guidelines for DC-Powered Routers Grounding Connections Supplemental Bonding and Grounding Port for Nebs Compliance Cable Lug Place ground wire in the lug Crimp the lug Crimping the Lug Electromagnetic Interference Site WiringDistance Limitations Unpacking and Repacking the Router Site Preparation Checklist Date Initials OL-11497-03 Installing the Router Installing a Router Installing the Optional Rack-Mount Brackets Installing the Rack-Mount Brackets OptionalTools and Equipment Required Installing the Optional Rack-Mount Brackets Installing Center-Mount Brackets Optional Lower and Upper Center-Mount Brackets Installing the Optional Center-Mount Brackets That it is at the same height as the lower right bracketRails Repeat through for both upper center-mount brackets Installing the Chassis in a Rack Power supply OL-11497-03 Installing the Chassis on a Tabletop or Flat Surface Supplemental Bonding and Grounding Connections Supplemental Bonding and Grounding Port for Nebs Compliance Connecting RP and Line Card Cables Chassis Cable-Management Bracket Connecting Alarm Card Cables Connecting to the Console and Auxiliary Ports GRP Console and Auxiliary Ports GRP Console DCE and Auxiliary DTE Port Connections GRP Auxiliary Port Signals GRP Console Port SignalsPin Signal Input/Output Description CTS RTSRing PRP Console and Auxiliary Ports PRP Console and Auxiliary Port Connections PRP Console Port Signals Console Port Pin Signal Input/Output DescriptionOutput Data Terminal Ready TxD Transmit Data RxD Input Receive Data Installing a Flash Memory Card PRP Auxiliary Port SignalsAuxiliary Port Pin Signal Output Request To Send 10 Flash Memory Card Slot Opening Connecting the GRP to an Ethernet Network 11 RJ-45 and MII Ethernet Connections MDC Pin1 Out Input/Output Description CodeYes Receive Data RxD Pin Out Input/Output Description Code COLCRS Mdio Pin Signal Connecting the PRP to an Ethernet NetworkTermination Network 14 Using the Ethernet Port on the PRP PRP Ethernet Connections Ethernet Port Pin Signal DescriptionRJ-45 receptacle Category 5 UTP cable with plug Crossover Cable Pinout for Connecting Two PRPs Connecting to an AC Power Source 9lists Ieee 802.3u physical characteristics for 100BASE-TXParameter RJ-45 Parameter Router Power Combination 18 AC Power Distribution Unit Connecting to a DC Power Source Captive screws four DC PDU + GND Power On the Router Alarm IOS Software Configuration for the Router Cisco IOS Software Images Conditions to Check Before System Startup Overview of the Boot Process Starting the Router and Observing Initial Conditions OL-11497-03 RP Alphanumeric LED Display Meaning Source RP Interfaces Using the RP LEDs RP IOSPRI SEC Link Coll PRP Interfaces Using the PRP LEDs Indicates the port is enabled Cisco IOS software that the system is running System Configuration Dialogue External Network Interface Manually Booting the System Locating a Valid Cisco IOS Software Image Booting from the Cisco IOS Software Image Command Description Setup Command Router ConfigurationBefore You Begin Global Configuration Mode User Interface Command ModesCisco IOS User Interface User Exec Mode Privileged Exec Mode Subinterface Configuration Mode Interface Configuration ModeROM Monitor Mode Configuration Changes Setup Command Interactive Script Example SDCC1/0 Configuring interface POS1/0 Is this interface in use?yes Passwords Configuring Global ParametersHost Name Configuring Network Interfaces Protocols GRP Ethernet Interfaces PRP Ethernet Interfaces Line Card Interfaces Show version Command Checking the Software Version Verifying the Running Configuration Settings Show running Config Command Example No service tcp-small-servers Hostname Router Reviewing the Running Configuration Settings Saving the Running Configuration Settings to NvramShow startup-config Command Atm pvc 11 1 91 aal5snap 310000 310000 Using Flash Memory Cards in the RP Installing the Flash Memory Card in a RP Removing the Flash Memory Card from an RP Formatting a Flash Memory Card Specify a Boot Image Router# format slot0 Flash Memory Console Commands Router# cd slot1 Router# cd bootflash 14 Squeeze Command Functions Example Booting from Flash Memory Copying Files Bootflash-The file will be copied to Example of output generated by a copy tftpfilename commandWhere Specifies the source and name of the file to be Copying a Cisco IOS Software Image Router# copy tftpnew.image slot0new.image Copying Cisco IOS Software Updates Reboot the system Router# copy slot1image.new slot0image.new Copying Files Between RP Memory and a Flash Memory Card Startup-config Specifies the source of the file to be copied Nvram Router# copy startup-config slot0myfile2 Copy running-config slot0slot1filename Router# copy startup-config running-config Specifies the destination Nvram of the file to be If You Need More Information Locked Blocks in Flash Memory Cards Installing the Router If You Need More Information OL-11497-03 Performing Other Configuration Tasks Configuring the Software Configuration Register Bit Number1 Value Definition/Function Boot Field Definition Bit Number Boot Field Settings Boot slot # imagename command Configuration Register Settings Configuration register is 0x141 will be 0x102 at next reload Bits in the Software Configuration Register Action/Filename Bit Data Transmission Rate bps Bit Address net host9600 4800 1200 2400 Recovering a Lost Password Rommon 1 config-register Press Return Problem Solving with Subsystems Identifying Startup Problems Using LEDs to Gather Information AC-Input Power Supply LEDs AC-Input Power Supply LEDs 6summarizes the function of these indicators DC-Input Power Entry Module LEDs Amber Indicates input is wired backward at the PDU input Blower Module LEDs 3shows the location of the LEDs on the blower module Alarm Card LEDs RP Alphanumeric LED Displays RP Alphanumeric LED Displays Partial Faceplate View Troubleshooting the AC-Input Power Subsystem Troubleshooting the Power SubsystemFor AC-input power supplies, see the following section OL-11497-03 OL-11497-03 Troubleshooting the DC-Input Power Entry Module OL-11497-03 Troubleshooting the Processor Subsystem Troubleshooting the RP OL-11497-03 LED Display Indications Troubleshooting the Line Cards LED Display1 Indications2 Init MEM Init LromRDY Romi GET Fabl Monitoring Alarm Card Status Troubleshooting by Using the Alarm CardsMonitoring Switch Fabric Status Monitoring Critical, Major, and Minor Alarm Status Troubleshooting the Cooling Subsystem See Figure OL-11497-03 Field Diagnostics for Cisco 12000 Series Router Diagnostics Overview Fpga Overview Router# diag 0 verbose update-fpgas Mbus Using Diagnostics Obtain and Place the Diagnostics Image Upgrade the Fpga Image on a Line Card Diag slot-numberupdate-fpga source tftp flash source-path For Tftp boot servers, the source path would typically be Using the diag CommandCisco 12000 Series Router Line Cards Diag Command Reference 1lists the diag command options and their descriptionsCisco 12000 Series Router RPs Cisco 12000 Series Router SFCs and CSCs Specifies that the source of the diagnostic image is a Tftp Also see the dl-timeout-plus optionPath to the diagnostic image. The name of the image file is Line card testing only Optional Allows you to manipulate the download timeout Wait Optional Updates flash memory with field-programmable Diagnostics download image. This option limits the fieldDiagnostics session to one task updating the Fpga images Flash memory on the line card. No other testing is OL-11497-03 Evadminfdiag Output Examples OL-11497-03 FDIAGSTATDONE7 Router # diag 7 prev FDIAGSTATDONE3 OL-11497-03 OL-11497-03 Maintaining the Router Powering Down the Router Removing and Installing the Front Door on Maintaining the Router Front Door Latch Opening the Front Door Removing or Installing Hinge Pins Bumpers Pivot blocks Removing the Bumpers and Pivot Blocks Cleaning or Replacing the Air Filters Air filter door Air filters Removing the Air Filters Removing and Replacing the Blower Module Carrying handle Captive screws 2 on each side Removing the Blower Module OL-11497-03 Troubleshooting the Blower Installation Carrying handle Guide pins Captive screws 2 on each side Removing and Replacing AC and DC Power Subsystem Components Installation Guidelines Power Supply and PDU Compatibility AC Power Supply PWR-GSR6-AC= AC Power Supply 12000/6-AC-PEM= DC PDU GSR6-DC-PDU= DC PDU 12000/6-DC-PDU= Installing Upgrade Kits DC power upgrade 12000/6-DC-UP= AC PEM Removing and Replacing an AC PEMCaptive screws/release levers Maintaining the Router Removing and Replacing an AC PEM Releasing the AC Power Supply Seating the AC Power Supply Troubleshooting the AC Power Supply Installation Maintaining the Router Removing and Replacing an AC PEM Removing and Replacing an AC PDU 10identifies the components of the AC PDU Maintaining the Router Removing and Replacing an AC PDU 11 Unseating the AC Power Supply 12 Removing the Blower Module 13 Removing the AC PDU 14 Installing the Blower Module 15 Seating the AC Power Supply Removing and Replacing a DC PEM DC PEM Maintaining the Router Removing and Replacing a DC PEM 17 Releasing the DC Power Supply 18 Seating the DC Power Supply Troubleshooting the DC Power Supply Installation Maintaining the Router Removing and Replacing a DC PEM Removing and Replacing a DC PDU 19identifies the components of the DC PDU Maintaining the Router Removing and Replacing a DC PDU 20 Unseating the DC Power Supply 21 Removing the Blower Module 22 Disconnecting the DC Power Leads Negative -, b positive +, c ground 23 Removing the DC PDU 24 Installing the Blower Module 25 Disconnecting the DC Power Leads 26 Seating a DC Power Supply Maintaining the Router Removing and Replacing a DC PDU Removing and Installing an RP or a Line Card Tools and Equipment Removing an RP or Line Card 28 Removing an RP or Line Card from the Card Cage Installing an RP or Line Card Adding an RP or Line Card Or to another grounded, bare metal surfaceIdentify the card slot for the new line card Remove the blank faceplate covering the card slot Installing a Line Card Cable-Management Bracket For fiber-optic or Copper cable Line cards OL-11497-03 Reconnecting Cables to a Line Card 30 Line Card Cable-Management Brackets with Velcro Straps OL-11497-03 31 CSC, SFC, and Alarm Card Slot Locations Removing and Installing a Clock and Scheduler Card Removing a Clock and Scheduler Card CSC Installing a Clock and Scheduler Card Verifying the Installation of the Clock and Scheduler Card Removing and Installing a Switch Fabric Card 33 Alarm Card LEDs On/Off Conditions Removing a Switch Fabric Card SFCLoosen the captive screw on each side of the SFC faceplate Slide the SFC halfway out of the slot, then stop Installing a Switch Fabric Card Verifying the Installation of the Switch Fabric Card Tighten the captive screw on each side of the SFC faceplate Removing and Installing an Alarm Card 35 Removing and Installing an Alarm Card Removing an Alarm Card Installing an Alarm Card Verifying the Installation of the Alarm Card Removing and Installing the Chassis Preparing the Replacement Chassis Before You Begin Disconnecting RP Cables Disconnecting Power from the Power Distribution UnitPreparing the Defective Chassis Disconnecting Line Card Interface Cables Disconnecting Alarm Card CablesTransferring System Components PDU Transferring RP and Line Cards Transferring the Power Distribution Unit Transferring the Power ModulesTransferring the Blower Module This section contains the following procedures Removing the ChassisRemoving the Chassis from a Tabletop or Flat Surface Removing the Chassis from the Equipment Rack Installing the Chassis on a Tabletop or Flat Surface Installing the Replacement ChassisThis section explains the following procedures Reconnecting Cables to the Replacement Chassis Installing the Chassis in the Equipment RackReconnecting RP Cables Reconnecting Alarm Cards Cables Reconnecting Power to the Router Installing the Blower ModuleReconnecting Line Card Network Interface Cables Upgrading the RP and Line Card Memory OL-11497-03 Technical Specifications Specifications Description Value Table A-2 AC-Input Power Supply Electrical Specifications Table A-3 DC Power Entry Module Electrical Specifications Table A-4 Environmental Specifications Router Performance Upgrades and Model Identification Alarm Card Alarm Relay Connector SpecificationsPin Name Definition Model Chassis Slots Switch Fabric IdentificationGbps SFC and CSC OL-11497-03 Numerics Auxiliary port Console port Ethernet port GRPPRP IN-3 Connecting devices to 3-14description Pinout table IN-4 EMI EMC10BASE-T Attribute summary -19description Global parameters, configuring 3-57grounding connectionsAttribute summary -28description Pcmcia IN-7 Nvram GRP IN-8 Online insertion and removal See OIR Passwords, recovering Alphanumeric LED displays description 3-41function IN-10 Selv circuit connections 3-19saving the configuration file Sdram PRP IN-12 Auxiliary port Console port IN-14