Lab 5.1.4 Configuring Call Transfer and Call Forward
Objective
•Transfer calls and set up call forwarding
Equipment Requirements
•Cisco CallManager Express (CME) capable router
•Inline power capable switch or
•Workstation with an Ethernet 10/100 NIC installed
•Two Cisco IP phones
•One analog phone
This lab relies on labs 2.1.1, 2.1.2, 3.1.1, 4.1.1, 5.1.1, and 5.1.2 being successfully completed and loaded.
In this lab the ACME.com Company currently has the system default of blind transfers and wishes to change to consultative transfers system wide. Configure CallManager Express to use consultative transfers. However, the ability to forward calls should be restricted and the user should not be able to forward calls from the IP phones.
90 - 165 IP Telephony v1.0 Lab 5.1.4 | Copyright ♥ 2005, Cisco Systems, Inc. |
