Cisco Systems v1.0 manual Answers to 5.1.4 Lab

Models: v1.0

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Answers to 5.1.4 Lab

1b. Yes

1d. Yes

1e. Student’s own reasoning, but blind transfer is that the phone where the call is being transferred to cannot tell the phone number that transferred the call. Only the originating number shows. Some companies would want to know the person doing the transferring of the call (administrative assistant versus the general switchboard).

1k. Forwarded to X000 (where X is the pod number)

1m. Yes

2c. Student’s choice. Two sample answers include the following: (1) the employee forwards the IP phone to their own cell phone and takes off for the golf course, and (2) an employee frequently forwards their IP phone to another IP phone and does not take calls.

2e. Either X000 or X0001 depending on the pod and configuration.

2g. The CFwdAll button did not work.

2i. The calls forward even though the CFwdAll softkey is disabled. Have the students notice the icon in the very top right corner of the IP phone display. When the phone is forwarded, this animation occurs.

2j. All calls to the first IP phone would be automatically forwarded to the second IP phone without ever ringing the first IP phone.

93 - 165 IP Telephony v1.0 Lab 5.1.4

Copyright 2005, Cisco Systems, Inc.

Page 93
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Cisco Systems v1.0 manual Answers to 5.1.4 Lab