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owner manual
Dell PowerVault NX200 Systems
Models:
NX200
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Troubleshooting
Install
Error messages
Password
Bus parity error
Hard-Drive Indicator Patterns
System configuration
Diagnostics Messages
Setup Menu
System Board Connectors
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Dell PowerVault NX200 Systems
Hardware Owner’s Manual
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Contents
Dell PowerVault NX200 Systems
July
Contents
Entering the Uefi Boot Manager
Choosing the System Boot Mode
Other Information You May Need
Opening and Closing the System
Embedded System Management
Removing the Cooling Shroud Installing the Cooling Shroud
IDRAC6 Express Card Optional 108
103
110
111
136
Troubleshooting Your System 129
151
147
147
151
Contents
Keystroke Description
Accessing System Features During Startup
Front-Panel Features and Indicators
Hold the power button for five seconds
Item Indicator, Button, or Icon Description Connector
LCD Panel Features
LCD Panel Features
Buttons Description
Home Screen
Option Description
Setup Menu
BMC, iSCSIn or NETn
View Menu
Condition
Hard-Drive Indicator Patterns
Back-Panel Features and Indicators
Indicator, Button, or Icon Description Connector
NIC Indicator Codes
Guidelines for Connecting External Devices
Indicator Indicator Code
Power Supply Status Indicator
Power Supply Indicator Codes
Viewing Status Messages
LCD Status Messages
Removing LCD Status Messages
LCD Status Messages Code Text Causes Corrective Actions
Specified processor Reseat the processor
Started Guide
Bus parity error
Specified power supplys Check the AC power
Reported a PCI system
Determined that More information,
Memory detected, but is See Troubleshooting
E2017 Timer refresh Timer refresh failure. failure
System management Remove AC power to
System Bios could See Troubleshooting
SEL is full Check the SEL for more
System Messages Causes Corrective Actions
System Messages
System configuration
Processor speed may be If not an intentional setting
OS NIC interface is set Check the system
An invalid system Run the System Setup
Invalid memory Ensure that the memory
Memtest lane
Faulty system board See Getting Help on
Configuration Modules are installed in a
Faulty hard drive, USB Replace the USB medium
Geometry
Incorrect Time or Check the Time and Date
System halted after
Fatal system error
Reduced functionality See General Memory
Alert Messages
Diagnostics Messages
Other Information You May Need
Choosing the System Boot Mode
Using the System Setup Program and Uefi Boot Manager
Responding to Error Messages
Entering the System Setup Program
Using the System Setup Program Navigation Keys
Keys Action
Main Screen
System Setup Options
Option Description
Logged in the system event log
Memory Settings Screen
Sata Settings Screen
Processor Settings Screen
Not installed in the same boot mode
Boot Settings Screen
Drive Emulation Type fields
NIC2
Integrated Devices Screen
Serial Communication Screen
PCI IRQ Assignment Screen
Embedded Server Management Screen Optional
Power Management Screen
System Security Screen
Power
Diagnostic screen
Encryption keys cannot be restored. Back up
TPM keys prior to enabling this option
Do so by qualified support personnel or by
Exit Screen
Entering the Uefi Boot Manager
Uefi Boot Manager Screen
Using the Uefi Boot Manager Navigation Keys
Uefi Boot Settings Screen
System and Setup Password Features
System Utilities Screen
Assigning a System Password
Using the System Password
Deleting or Changing an Existing System Password
Using Your System Password to Secure Your System
Assigning a Setup Password
Using the Setup Password
Deleting or Changing an Existing Setup Password
Operating With a Setup Password Enabled
Embedded System Management
Entering the BMC Setup Module
Baseboard Management Controller Configuration
Entering the iDRAC Configuration Utility
IDRAC Configuration Utility
Using the System Setup Program and Uefi Boot Manager
Inside the System
Recommended Tools
Inside the System
Removing the Front Bezel
Front Bezel
Front Bezel Inserts
Installing the Front Bezel
Removing the Front Bezel Insert
EMI Filler Panel
Installing the Front Bezel Insert
Removing an EMI Filler Panel
Removing and Installing an EMI Filler Panel
Installing an EMI Filler Panel
Opening the System
Opening and Closing the System
Closing the System
Expansion Card Stabilizer
Installing the Expansion Card Stabilizer
Removing the Expansion Card Stabilizer
Removing the Cooling Shroud
Cooling Shroud
Removing and Installing the Cooling Shroud
Installing the Cooling Shroud
Removing a Hard-Drive Blank
Hard Drives
Removing a Hot-Swap Hard Drive
Installing a Hard-Drive Blank
Removing or Installing a Hot-Swap Hard Drive
Installing a Hot-Swap Hard Drive
Removing a Hot-Swap Hard Drive From a Hard-Drive Carrier
Removing and Installing a Hot-Swap Hard Drive
Installing a Hot-Swap Hard Drive Into a Drive Carrier
Removing an Optical Drive
Optical Drives
10. Removing and Installing an Optical Drive
Installing an Optical Drive
Installing System Components
11. Installing Optical Drive Shoulder Screws
Removing a Power Supply
Power Supply
12. Removing and Replacing a Power Supply
Installing a Power Supply
Removing the System Fan
System Fan
13. Removing the System Fan
Installing the System Fan
System Memory
General Memory Module Installation Guidelines
Mode-Specific Guidelines
Sample Udimm Memory Configurations Memory Sockets Processor
Available
100
Installing Memory Modules
101
14. Installing and Removing a Memory Module
102
Removing Memory Modules
Expansion Cards
Expansion Card Installation Guidelines
103
104
Installing an Expansion Card
Allowed Card?
105
106
15. Removing and Installing an Expansion Card
107
Removing an Expansion Card
IDRAC6 Express Card Optional
Installing an iDRAC6 Express Card
108
109
Removing an iDRAC6 Express Card Optional
110
Internal USB Memory Keys
111
17. Removing or Installing a USB Memory Key
Removing a Processor
Processor
112
113
18. Installing and Removing the Heat Sink
19. Removing a Processor
114
115
Installing a Processor
Replacing the System Battery
System Battery
116
117
20. Replacing the System Battery
Removing the Chassis Intrusion Switch
Chassis Intrusion Switch
118
119
Installing the Chassis Intrusion Switch
Removing the Control Panel Assembly
Control Panel Assembly
120
121
22. Removing and Installing the Control Panel
Sata Backplane
Installing the Control Panel Assembly
Removing the Sata Backplane
122
123
23. Removing and Installing a Sata Backplane
System Board
Installing the Sata Backplane
Removing the System Board
124
125
126
Installing the System Board
127
128
129
Troubleshooting Your System
Troubleshooting the Video Subsystem
Troubleshooting External Connections
Troubleshooting a USB Device
130
Troubleshooting a NIC
Troubleshooting a Serial I/O Device
131
132
Troubleshooting a Wet System
133
Troubleshooting the System Battery
Troubleshooting a Damaged System
134
135
Troubleshooting the Power Supply
Troubleshooting a Fan
Troubleshooting System Cooling Problems
136
137
Troubleshooting System Memory
138
139
Troubleshooting an Internal USB Key
140
Troubleshooting an Optical Drive
141
Troubleshooting a Hard Drive
142
Troubleshooting the Perc S300 Controller
143
Troubleshooting Expansion Cards
144
Troubleshooting the Processor
145
146
Embedded System Diagnostics Features
Using Online Diagnostics
147
Running the Embedded System Diagnostics
When to Use the Embedded System Diagnostics
148
Using the Custom Test Options
System Diagnostics Testing Options
Selecting Devices for Testing
Selecting Diagnostics Options
150
Viewing Information and Results
System Board Jumpers
System Board Jumper Settings Description
151
152
System Board Connectors
153
System Board Jumpers and Connectors Description
Intrusion
154
155
Sata Backplane Board Connectors
156
Disabling a Forgotten Password
157
Contacting Dell
158
159
Index
160
161
Post
162
163
USB
164
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