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Dell
R410
owner manual
174
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R410
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Troubleshooting
Install
Error codes
Password
Voltage error
E2017 Timer refresh
Hard Drive Status Indicators
Configuration. configuration
Will now reset
Diagnostic Lights Optional
Page 174
Image 174
174
Jumpers and Connectors
Page 173
Page 175
Page 174
Image 174
Page 173
Page 175
Contents
Dell PowerEdge R410 Systems
April
Contents
Integrated Storage Controller Card
Removing and Replacing
Opening and Closing the System
102
105
System Board Service-Only Procedure 140
104
112
152
158
163
Disabling a Forgotten Password 172
When to Use the Embedded System
Using the Custom Test Options 165
164
Contents
Accessing System Features During Startup
Server Configurator documentation
F11
Front-Panel Features and Indicators
Operating systems documentation
LCD menu
LED or LCD panel Your system may have either LED
LCD Panel Features Optional
LCD Panel Features Buttons Description Left
Home Screen
Setup Menu
View Menu
Hard Drive Status Indicators
Condition
Time
Back-Panel Features and Indicators
Rebuild aborted
Seconds, and off six seconds
On a cable management arm
Cause the indicator to flash blue to
Status indicator on the chassis back
Identification buttons located
Guidelines for Connecting Optional External Devices
NIC Indicator Codes
Mbps
Power Indicator Codes
Diagnostic Lights Optional
Problem persists, see Getting
Installed in your system
Installed in your system. If
Information on the drives
E1000 Failsafe
Voltage error
LCD Status Messages Optional
Contact
Battery
Disabled, temp
Power cycle
Battery E1211 RAID
E122A
E122C CPU Power
Fault. Power
Cycle AC
Bios revision
E1410 Internal Error
Configuration. configuration
E1313 Fan redundancy
Power
Error. Power
Check error
E1610 Power Supply #
E1620 Power Supply #
E161C Power Supply #
AC power
Power error
E1710 Channel
Error on Bus
Error on Slot
Review & clear
E1920 IDRAC6 Upgrade
E1714 Unknown error
Fault. Review
E171F PCIe fatal
Unusable Check DIMMs E2013 Bios unable to
Configuration
Configured but
Failure. Power
E2019 Parity error
E2017 Timer refresh
Timer error
E2015 DMA Controller
E201C
E201A SuperIO
E201B Keyboard
Initialization
Disabled on
During Post Check screen Message E2023 Bios Unable to
E2110 Multibit Error
E2021 Incorrect
E2113 Mem mirror OFF
##. Power
I1920 IDRAC6 Upgrade
I1910 Intrusion
Solving Problems Described by LCD Status Messages Optional
System Messages
Removing LCD Status Messages Optional
Be installed
ECC mode
Disabled. For
ECC Memory Mode
May exceed PSU
System boot
Alert! iDRAC6 not
Wattage
Fatal error
Alert! Power
Memory disabled
Boot
System board Please run Setup
Mode detected
Is installed on
CPU x installed
Different cache
Bootable media is
CPUs with
Sizes detected
Match
Configuration on
Each CPU should
Embedded NICx
Invalid PCIe card
Accessible USB
Disabled
Found
Memory set to
Mirror mode
Installed Pairs. Pairs must Be matched in size and geometry
Memory tests
Error Expected
No boot device
No timer tick
Available
Plug & Play
Error
Read fault Requested sector not found
Quad rank Dimm
Seek operation
Seek error
Sector not found
Shutdown failure
Following DIMMs should Match in size
Setup program
DIMMs should
Following DIMMs should
Counter 2 failed
Timer chip
Will now reset
Honored. System
Unable to launch
System Services
Protected mode
Image. System
Mode x,x,x Unused memory
Installed
When in mirror
When in 128-bit
Loaded for Processor n
Code update
Panel is not
Mismatch. PSU
Write fault Write fault on selected drive
Configuration is
Memory Configuration
Not optimal.
Diagnostics Messages
Alert Messages
About Your System
Using the System Setup Program and Uefi Boot Manager
Choosing the System Boot Mode
Using the System Setup Program Navigation Keys
Entering the System Setup Program
Responding to Error Messages
System if any changes were made
System Setup Options
Settings Screen on
Main Screen
Default
Password on page 74 for more information
Error Enabled
Will not halt if an error occurs during POST. Any critical
Memory Settings Screen
Processor Settings Screen
Enabled default Available power states
Sata Settings Screen
Execute Disable
Stepping Processor
Boot Settings Screen
Integrated Devices Screen
PCI IRQ Assignments Screen
Serial Communication Screen
Power Management Screen
Embedded Server Management Screen Optional
System Security Screen
Enables or disables the NMI feature
Entering the Uefi Boot Manager
Using the Uefi Boot Manager Navigation Keys
Exit Screen
Uefi Boot Manager Screen
Uefi Boot Settings Screen
System and Setup Password Features
Using the System Password
System Utilities Screen
Using the System Setup Program and Uefi Boot Manager
Using the System Setup Program and Uefi Boot Manager
Using the Setup Password
Embedded System Management
Entering the BMC Setup Module
Baseboard Management Controller Configuration
IDRAC Configuration Utility
Enable or disable Ipmi over LAN
Entering the iDRAC Configuration Utility
Using the System Setup Program and Uefi Boot Manager
Installing System Components
Recommended Tools
Inside the System
Power supply cooling fans
Removing and Replacing the Optional Front Bezel
Opening and Closing the System
Opening the System
Closing the System
Removing and Replacing the System Cover Latch release lock
Hard Drives
Removing a Drive Blank
Installing a Drive Blank
Removing a Hot-Swap Hard Drive
Installing a Hot-Swap Hard Drive
Removing and Installing a Hot-Swap Hard Drive Release button
Removing a Hard Drive From a Hard-Drive Carrier
Installing a Hard Drive Into a Hard-Drive Carrier
Drive carrier Screws Hard drive SAS/SATA screw hole
Removing a Cabled Hard Drive
Replace the system cover. See Closing the System on
Tab Drive bracket
Installing a Cabled Hard Drive
Installing a Hard Drive Into a Hard-Drive Bracket
Removing a Hard Drive From a Hard-Drive Bracket
Power Supplies
Removing a Redundant Power Supply
Installing a Redundant Power Supply
Cable retention bracket
Removing the Power Supply Blank
Installing the Power Supply Blank
Removing a Non-Redundant Power Supply
Power cable 24 pins
Installing a Non-Redundant Power Supply
Expansion Card Installation Guidelines
Expansion Cards
Installing an Expansion Card
Scsi controllers
Expansion card
Integrated Storage Controller Card
Removing an Expansion Card
Removing the Integrated Storage Controller Card
100
Release lever blue
Installing the Integrated Storage Controller Card
101
Expansion-Card Riser
Removing an Expansion-Card Riser
Replacing an Expansion-Card Riser
103
Internal USB Memory Key
System Board Shroud
Removing the System Board Shroud
105
Installing the System Board Shroud
Tabs
Installing an iDRAC6 Express Card
107
Removing an iDRAC6 Express Card Optional
IDRAC6 Express card Notch
Clip Plastic standoff tab
Installing an iDRAC6 Enterprise Card
109
110
Removing an iDRAC6 Enterprise Card
111
Cooling Fans
Installing a VFlash Media Card
VFlash Media Optional
Removing a VFlash Media Card
113
18. Removing and Replacing a Fan
Optical Drive
Replacing a Cooling Fan
Removing an Optical Drive
115
116
Metal standoff Notch Metal standoff with notch
Removing the RAID Battery
RAID Battery Optional
Installing an Optical Drive
117
Installing the RAID Battery
Battery carrier tabs
General Memory Module Installation Guidelines
System Memory
119
Mode-Specific Guidelines
121
Single Processor Dual Processor Memory
GB1
Memory Module Physical Available Mode Size
122
Advanced
123
Installing Memory Modules
Memory Module Physical Available Mode Size Optimizer
Mirroring
21. Installing and Removing a Memory Module Memory module
124
Removing Memory Modules
125
Processors
Removing a Processor
127
128
Installing a Processor
129
System Battery
Replacing the System Battery
130
24. Replacing the System Battery
131
Removing the Control Panel Assembly
133
134
LED display module
LCD display module Installing System Components
135
SAS Backplane Service-Only Procedure
Installing the Control Panel Assembly
Removing the SAS Backplane
137
Power Distribution Board Service-Only Procedure
Installing the SAS Backplane
Removing the Power Distribution Board
139
Removing the System Board
System Board Service-Only Procedure
Replacing the Power Distribution Board
140
141
Installing the System Board
Unpack the new system board
143
Installing System Components
Troubleshooting External Connections
Troubleshooting Your System
145
Troubleshooting the Video Subsystem
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
Troubleshooting a NIC
147
Troubleshooting a Wet System
Troubleshooting a Damaged System
149
Troubleshooting the System Battery
Troubleshooting Power Supplies
Troubleshooting System Cooling Problems
151
Troubleshooting a Fan
Troubleshooting System Memory
153
Troubleshooting an Internal USB Key
Troubleshooting an Optical Drive
Troubleshooting an External Tape Drive
155
Troubleshooting a Hard Drive
157
Troubleshooting a SAS or SAS RAID Controller
Troubleshooting Expansion Cards
159
Troubleshooting the Microprocessors
161
162
Running the System Diagnostics
Using Dell Diagnostics
Embedded System Diagnostics Features
163
When to Use the Embedded System Diagnostics
Running the Embedded System Diagnostics
Selecting Devices for Testing
Embedded System Diagnostics Testing Options
Using the Custom Test Options
Selecting Diagnostics Options
Viewing Information and Results
Contacting Dell
167
Getting Help
168
System Board Jumpers
System Board Jumper Settings Description
Jumpers and Connectors
169
System Board Connectors
170
171
Disabling a Forgotten Password
173
174
175
Amperes AC Alternating current
Glossary
176
CPU Central processing unit. See processor DC Direct current
177
178
179
Mm Millimeters Ms Milliseconds
180
181
182
System memory See RAM
TCP/IP Transmission Control Protocol/Internet Protocol
183
184
185
Index
Using embedded system diagnostics
186
187
Microprocessor See processor
Post
188
189
Upgrades processor
Unified Server Configurator
System Utilities screen, 71 Uefi Boot Settings screen
190
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