Introducing Your Epic 880TM Printer

Technical and Sales Support

Your printer is backed by the resources of TransAct Technologies, a global technology firm with dedicated technical support and sales assistance. Here is how we can help you:

On-line Technical Support

Our web site at www.transact-tech.comis your on-line portal to obtaining technical assistance with your TransAct® printer. Click on the Technical Support link to find support information for your printer. Our on-line support site also includes a convenient e-mail assistance request form, where you can submit support requests 24 hours a day, and receive a return contact from a TransAct support technician during regular business hours.

Telephone Technical Support

Live telephone support is available Monday through Friday from 8 AM to 5 PM local time, excluding holidays. We can provide general information about programming for your Epic 880TM printer, technical support, documentation, or assistance in sending a printer for service. To obtain telephone support, contact the number below for your region and ask for Technical Support.

United States: 1.877.7ITHACA (1.877.748.4222), Fax: 607.257.3911

Europe, Middle East and Africa (EMEA): 011-44-170-977-2500, Fax: 011-44- 170-977-2505

To help us serve you faster, please have the following information ready when you call:

The Model Number and Serial Number of the printer.

A list of any other peripheral devices attached to the same port as the printer.

What application software, operating system, and network (if any) you are using.

What happened and what you were doing when the problem occurred.

How you tried to solve the problem.

100-88002 Rev B

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Epson 100-88002 manual Technical and Sales Support, On-line Technical Support Telephone Technical Support