Introducing Your Epic 880TM Printer
Technical and Sales Support
Your printer is backed by the resources of TransAct Technologies, a global technology firm with dedicated technical support and sales assistance. Here is how we can help you:
On-line Technical Support
Our web site at
Telephone Technical Support
Live telephone support is available Monday through Friday from 8 AM to 5 PM local time, excluding holidays. We can provide general information about programming for your Epic 880TM printer, technical support, documentation, or assistance in sending a printer for service. To obtain telephone support, contact the number below for your region and ask for Technical Support.
United States: 1.877.7ITHACA (1.877.748.4222), Fax: 607.257.3911
Europe, Middle East and Africa (EMEA):
To help us serve you faster, please have the following information ready when you call:
•The Model Number and Serial Number of the printer.
•A list of any other peripheral devices attached to the same port as the printer.
•What application software, operating system, and network (if any) you are using.
•What happened and what you were doing when the problem occurred.
•How you tried to solve the problem.
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