Configuring Your Epic 880TM Printer
Setting up for Color Paper
The Epic 880TM may be configured to print two color thermal paper. For good print quality, the printer should be configured to print the paper being used. If the paper you are using is included in the list of papers displayed during printer configuration, that configuration should be used. If not, the printer should be set to Generic Color. If this does not produce acceptable print quality, you may select Custom Color.
Custom Color
When using Custom Color, start with a read setting of about 0.12 mJ/sq.mm and a black energy of 0.24 mJ/sq.mm. First, adjust the black level to produce acceptable black print.
DO NOT EXCEED 0.40 mJ/sq.mm, or the paper may start to stick to the print head and cause paper jams. Setting the Black energy too high will also slow the printer down. All color papers tested by TransAct will operate with black levels less than 0.35 mJ/sq.mm. When the Black energy is set, adjust the Color value.
NEVER exceed the Black energy with the Color energy. The color level can be very critical. Do not attempt to make the color darker by increasing the energy to the point where black starts to appear, the print quality will not be consistent.
Remote Configuration
Remote configuration is provided for all printers, and is accessed through a series of extended diagnostic and configuration commands. The TransAct® universal configuration program will allow the configuration to be read, edited, and written back to the printer. It will also allow the configuration of one printer to be recorded and replicated over a number of printers. The program is available from TransAct Technical Support or by downloading it from the Internet – consult the section
Remote Boot Load
The Epic 880TM printer is equipped with a special boot loader feature that will allow field updates of the printer’s firmware. This loader is started by command and then a TransAct® firmware load image is sent to the printer. When the load image is successfully received by the remote boot loader, the printer will automatically reset and operate with the updated code. If the firmware update fails for any reason, the printer will remain in Remote Boot load mode until a successful load is accomplished.
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