For PPTP Mode
1.Check if the settings of Username and Password are correct or not.
2.Check if the setting of Authentication is correct or not. You may need to try both PAP and CHAP.
3.Check if the value of PPTP Local Address, PPTP Subnet Mask, and PPTP Remote Address are correct or not.
4.After finishing the settings, go to System - Status page and click WAN Status. You will get a correct web page of WAN settings.
4.5 Backing to Factory Default Setting If Necessary
Sometimes, a wrong connection can be improved by returning to the default settings. Try to reset the router by software or hardware.
Warning: After pressing factory default setting, you will lose all settings you did before. Make sure you have recorded all useful settings before you pressing. The password of the factory default is null.
Software Reset
You can reset router to factory default via Web page.
Go to System >> Reboot on the web page. The following screen will appear. Choose Reset to factory default and click Apply. After few seconds, the router will return all the settings to the factory settings.
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