Contacting Your Dealer, Hardware Reset | Epson 3300 manual

Hardware Reset

While the router is running (ACT LED blinking), press the RST button and hold for more than 5 seconds. When you see the ACT LED blinks rapidly, please release the button. Then, the router will restart with the default configuration.

After restore the factory default setting, you can configure the settings for the router again to fit your personal request.

4.6 Contacting Your Dealer

If the router settings are correct at all, and the router still does not connect to internet, please contact your ISP technical support representative to help you for configuration.

Also, if the router still cannot work correctly, please contact your dealer for help. For any further questions, please send e-mail to support@draytek.com.

136	Vigor3300 Series User’s Guide

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Epson 3300 manual Contacting Your Dealer, Hardware Reset

Contents

Vigor 3300 Series Copyright Information Declarations Table of Contents Trouble Shooting 127 Appendix a Application for 802.1 Vlan 137 Preface Factory Reset LED Indicators and ConnectionLED Indicators and Connectors for Vigor3300V Interface Description LED Indicators and Connectors for Vigor3300 WAN WAN/DMZ WAN1 ~ WAN3 LED Indicators and Connectors for Vigor3300B+ Connecter Specification Auxiliary Type Connected to Remarks Cables Color Hardware Installation Detailed Explanation for the Connector RS232 ConnectorStandard 10/100 Base-T Ethernet Interface Connector Chassis Connections Desktop Type Installation Configuring Basic Settings Changing Password Vigor3300 Series User’s Guide Quick Setup Adjusting WAN Connection Mode Physical Mode Static Mode End IP StatusStart IP Dhcp Mode Default value is PAP PPPoEUse for clients in LAN Primary DNS Type the IP address for primary DNS Primary DNS Pptp IP Address Status, and WAN Status System setupStatus Basic Status LAN Status TX Packets High Available StatusRX Packets WAN Status Time Syslog Server Port SyslogSyslog Server IP Access Control Configuration Setup Push Backup Button File name is v3300.cfg Firmware Upgrade Setup Firmware Upgrade from a Console Port Tftp -i 192.168.1.1 PUT Vigor3300 image file name Vigor3300 Series User’s Guide Reboot Diagnostic Tools DestinationFlag s Interface Assigned IP Time Left Vigor3300 Series User’s Guide Network Setup WAN and Internet Access SetupBackup Load Balance IP Mode Default RouteWeight Backup-Master Static IP Setup Reset Host NameDomain Name Detect Type Dhcp Client Setup Request supported in the router PPPoE with a DSL Modem Setup Service NameUser Name Detect Interval Pptp with a DSL Modem Setup Pptp Local AddressPptp Subnet Mask Pptp Remote Address 2 LAN For LAN IP/DHCP For Dhcp Relay Agent WAN Interface For IP Routing LAN Interface Load Balance Policy ProtocolDest Port Start Dest Port End High Availability Delete/Delete AllSource IP/Subnet Mask Dest IP/Subnet Mask Vigor3300 Series User’s Guide Static Dhcp High AvailabilityGroup Number Role Advanced Setup Static Route Setup Edit the Static Route Destination IP Delete the Static RouteLAN , and WAN1~WAN4 NAT Setup Port Redirection Comment Public Port Range Private Port RangeUse IP Alias IP Alias Address Mapping DMZ Host Display the WAN interface chosen for this entry Radius Setup Configured in Network WAN interfaceCommon Ports List Alias addresses Enable/Disable Server IP AddressDestination Port Shared Secret Ddns Setup Port BlockIndex Port Number Interface should be any WAN port on V3300 series Login Name Login PasswordBackup MX Server Provider Call Schedule Setup Edit Call Schedule Select some weekdays to apply Delete Call ScheduleUp means to activate the Network Interface Mirrored Ports WAN Port Mirroring SetupMirroring Port LAN Port Mirroring Setup LAN Vlan Setup Vlan 0 For Port Base VlanP1 P4 Member For 802.1Q VlanName Port Valn ID SnmpFrame Tag Operation Max Access Snmp CommunityCommunity Host/mask Vigor3300 Series User’s Guide Snmp Traps Trap ServerTrap Community Trap server port Vigor3300 Series User’s Guide IP Filter Firewall SetupGeneral Setup Group Table Delete Source Port End Port Destination MaskDirection Fragments 2 DoS Further match or Pass if no further match of Block or Pass Value is Disable Enable Icmp FloodDoS Defense Defense URL Filter URL Access Control SurfControl, Restrict Web Feature and Filter Schedule SurfControl Restrict Web Feature Filter Schedule Block only at Quality of Service SetupAlways Block Vigor3300 Series User’s Guide Incoming/Outgoing Class Setup Disable/EnableIncoming/Outgoing Class Filter Class Name Class Service Type StatusPriority Port DiffServ CodePoint StatusBasic Only the DiffServ CodePoint Type field can be Advanced Only the DiffServ CodePoint field can be VPN and Remote Access Setup Configuration IPSecPolicy Table Delete All For Default Configuration Profile Status For Advanced Configuration Security ProtocolLocal Certificate Security Gateway Vigor3300 Series User’s Guide Delay Timeout Date/Time LogTrust CA User Certificate GenerateDownload Import Certification Name Name of the certification entry ID Type Domain Name Certificated by domain nameIP Certificated by IP address Email Certificated by email address 102 Status Pptp Encryption Pptp AuthenticationUser Authentication Authentication User Password192.168.1.224/28 Group Type username, password and choose proper group for this VoIP Setup Protocol For SIP Configuration For Mgcp Configuration Port Settings For Phone Number Port 1 FXS Hotline Codec VAD Enable or Disable VAD Voice Activity FXO Dtmf Mode For GroupCall Forwarding Call forwarding no answer after Range 1~10 rings Speed Dial Advanced Speed Dial PrefixStrip Length Append Miscellaneous Starting PortRedundancy Number Dialing Completion Tone Settings Region Caller ID Type Enable 7 QoSLink Fragmentation Interleaving Semi-auto, need to config NAT If you click this function NAT TraversalManually Input NAT IP Address Incoming Call Barring Set Allow List Deny List Call History Remote RTP Address Remote RTP PortRTP Statistic Codec Type 125 126 Trouble Shooting Checking If the Hardware Status Is OK or Not For Windows 129 For MacOs Pinging the Router from Your Computer For MacOs Terminal Checking If the ISP Settings Are OK or Not For PPPoE Mode For Static Mode For Dhcp Mode Software Reset Backing to Factory Default Setting If NecessaryFor Pptp Mode Hardware Reset Contacting Your Dealer Appendix a Application for 802.1 Vlan Block LAN-to-LAN Communication How to Check/Edit Vlan ID on Your PC? 139 140 141 142 143 144 Four VLANs for Different Departments in a Company ProcedureApplications 146 Two VLANs for Different Departments in a Company 148 Example for the Companies in the Same Building 150 Example for a Company and Guest 152 Example for Trunk Usage 154