4
Trouble Shooting
This section will guide you to solve abnormal situations if you cannot access into the Internet after installing the router and finishing the web configuration. Please follow below sections to check your basic installation stage by stage.
¾Checking if the hardware status is OK or not.
¾Checking if the Network Connection Settings on your computer is OK or not.
¾Pinging the Router from your computer.
¾Checking if the ISP Settings are OK or not.
¾Backing to factory default setting if necessary.
If all above stages are done and the router still cannot run normally, it is the time for you to contact with your dealer for advanced help.
4.1 Checking If the Hardware Status Is OK or Not
Follow the steps below to verify the hardware status.
1.Check if the power line and WLAN/LAN cable connections is OK. If not, refer to “2.1 Hardware Installation” for reconnection.
2.Turn on the router. Make sure the ACT LED blinks once per second and the correspondent WAN/LAN LED is bright.
3.If not, there must be something wrong with the hardware connection. Simply back to “2.1 Hardware Installation” to execute the hardware installation. And then, try again.
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