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Epson WF2660 manual Solving Network Problems

Models: WF2660

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OS X System Requirements

Solving Network Problems

Check these solutions if you have problems setting up or using your product on a network.

Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.

Product Cannot Connect to a Wireless Router or Access Point

Network Software Cannot Find Product on a Network

Product Does Not Appear in OS X Printer Window

Cannot Print Over a Network

Cannot Scan Over a Network

Parent topic: Solving Problems

Product Cannot Connect to a Wireless Router or Access Point

If your product has trouble finding or connecting to a wireless router or access point, try these solutions:

•If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.

•Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.

•Verify that your router or access point is operating correctly by connecting to it from your computer or another device.

•You may need to disable the firewall and any anti-virus software on your wireless router or access point.

•Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To

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Epson WF2660 manual Solving Network Problems, Product Cannot Connect to a Wireless Router or Access Point

Contents

WF-2660 Users Guide Page Contents Placing Originals on the Product Loading PaperCopying Printing from a Computer Double-sided Printing Options WindowsScanning 119 Faxing 152Page Adjusting Print Quality 217 Solving Problems 238Replacing Ink Cartridges 204 233Page Technical Specifications 286 296 Page WF-2660 Users Guide Control Panel Buttons and Lights Using the Control PanelParent topic Product Basics Status Icons Icon DescriptionParent topic Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing the LCD Screen LanguageAdjusting Control Panel Sounds Select Common SettingsAdjusting the Screen Brightness Select Button PressSelect Common Settings Select LCD Brightness Product Parts LocationsProduct Parts Top and Front Parent topic Product Parts Locations Product Parts Paper Path Product Parts Inside Using Eco Mode and Other Power Saving Settings Product Parts BackLAN port USB port Line port EXT portChanging the Sleep Timer Settings Changing the Eco SettingsSelect Configure Changing the Power Off Timer Settings Select Common Settings Select Sleep TimerSelect Common Settings Select Power Off Timer Epson Connect Solutions for Smartphones, Tablets, and MoreParent topic Product Basics Related tasks Using the Epson iPrint Mobile App Using Epson Email PrintRelated topics Using Epson Remote Print Using Epson Scan to CloudUsing Google Cloud Print Using AirPrintParent topic Product Basics Related topics Setting Up Google Cloud Print on a Chromebook Select the Google Cloud Print Services option Click RegisterPrinting and Scanning with NFC from Your Android Device Click Add DeviceParent topic Product Basics Related topics Wi-Fi or Wired Networking Wi-Fi Infrastructure Mode SetupSelecting Wireless Network Settings From the Control Panel Select Network Settings Select Wi-Fi SetupSelect Wi-Fi Setup Wizard Wi-Fi Direct Mode Setup Access point mode Enabling Wi-Fi Direct ModePeer-to-peer mode Select Connection Setup Wi-Fi Protected Setup WPS Select Network Settings Using WPS to Connect to a NetworkSelect Push Button Setup WPS Printing a Network Status Sheet Select Print Status Sheet Changing a USB Connection to a Wi-Fi Connection Accessing the Web Config UtilityChanging or Updating Network Connections Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi RouterDisabling Wi-Fi Features Parent topic Changing or Updating Network Connections Loading Paper Loading Paper for Documents in the CassettePull out the paper cassette Slide the edge guides outward Page Page Parent topic Loading Paper Related references Loading Paper for Photos in the Cassette Page Page Page Parent topic Loading Paper Related references Loading Envelopes in the Cassette Page Page Parent topic Loading Paper Related tasks Paper Loading CapacityPaper type Loading capacity Parent topic Loading Paper Available Epson PapersPaper Type Size Part number Sheet count Paper Type Size Part number Sheet count Borderless Paper Types Borderless Paper Type CompatibilityBorderless Paper Sizes Selecting the Paper Settings Control Panel Select Paper SetupPaper Type Settings Control Panel For this paper Select this Paper Type settingSelect Paper Size Select Paper TypePaper Type Settings Printing Software For this paper Select this Paper Type or Media Type settingSelecting Default Paper Settings Selecting the Default Paper Source SettingsSelect Printer Settings Paper Source OptionsSelecting Universal Print Settings Select Universal Print SettingsUniversal Print Settings Options Parent topic Selecting Universal Print Settings Placing Originals on the Product Placing Originals on the Scanner GlassPlacing Originals in the Automatic Document Feeder Automatic Document Feeder ADF Specifications Related topics Copying Copying Documents or PhotosParent topic Copying Related references Paper Size Settings CopyingParent topic Copying Copying Options Page Selecting Basic Print Settings Windows Printing with WindowsPage Print Quality Options Windows Selecting Double-sided Printing Settings Windows Page Page Double-sided Printing Options Windows Binding Edge OptionsPrint Density Adjustments Windows Binding Margin OptionsStart Create Folded Booklet OptionsSelecting Additional Layout and Print Options Windows Related tasks Color Controls Custom Color Correction Options WindowsFix Photo No Color Adjustment Image Options and Additional Settings WindowsAdditional Settings Options Rotate 180º Image Options Emphasize TextHigh Speed Header/Footer Settings WindowsMirror Image Selecting a Printing Preset Windows Click the Main or More Options tabSelecting Extended Settings Windows Extended Settings Windows Enable Epson Status MonitorCheck Paper Width Before Printing Thick Paper and EnvelopesPrinting Your Document or Photo Windows Parent topic Printing with Windows Selecting Default Print Settings Windows Checking Print Status WindowsChanging the Language of the Printer Software Screens Changing Automatic Update Options Select Software Update SettingsPrinting with OS Selecting Basic Print Settings OS 105 106 Print Quality Options OS NormalNormal Vivid FineSelecting Page Setup Settings OS Print Options OSExpansion GrayscaleSelecting Print Layout Options OS Selecting Double-sided Printing Settings OS Double-sided Printing Options and Adjustments OS Adjustments Print Density Managing Color OSTwo-sided Printing Options Long-Edge binding Short-Edge bindingColor Matching and Color Options OS Color Matching Settings Epson Color ControlsColorSync Color Options Settings Manual Settings Off No Color AdjustmentSelecting Printing Preferences OS Select Driver or OptionsQuiet Mode Printing Preferences OSPermit temporary black printing High Speed PrintingPrinting Your Document or Photo OS Establish bidirectional communicationOS X 10.6/10.7 Checking Print Status OSOS X 10.8/10.9 Cancelling Printing Using a Product Button Starting a Scan Starting a Scan Using the Product Control PanelParent topic Scanning Related topics Changing Default Scan Button Settings Starting a Scan Using the Epson Scan Icon Click Make Job SettingsYou see an Epson Scan window like this Starting a Scan from a Scanning Program 124 Selecting the Scan Mode Selecting Epson Scan SettingsScan Modes Scanning in Office Mode You see this window Available Document Source Settings Office Mode Related conceptsScanner Glass Selecting a Scan Area Office ModeAuto Detect 130 131 Available Image Adjustments Office Mode Unsharp MaskDescreening Text EnhancementScanning in Professional Mode 134 135 Available Document Source Settings Professional Mode Available Image Types Professional ModeSelecting a Scan Area Professional Mode Bit Color137 138 Available Image Adjustments Professional Mode Histogram Adjustment Color RestorationBacklight Correction Dust RemovalSelecting a Scan Size Professional Mode SaturationColor Balance Color Palette142 143 Scan Resolution Guidelines Image Preview GuidelinesThumbnail preview Normal preview145 Selecting Scan File Settings 147 Available Scanned File Types and Optional Settings Optional Settings Overwrite any files with the same nameFile Formats Bitmap *.bmp Jpeg *.jpgScanning with OS X Using Image Capture Show this dialog box before next scanOpen image folder after scanning Show Add Page dialog after scanning150 Available Scan Settings OS X Image Capture Image CorrectionConnecting a Telephone or Answering Machine Faxing153 DSL connection Isdn connection 156 Parent topic Faxing Related tasks Setting Up Fax Features Setting Up Fax Features Using the Product Control PanelParent topic Faxing Selecting Your Country or RegionSelecting the Date and Time Select Date/Time Settings Select Daylight Saving Time Select Date/TimeUsing the Fax Setting Wizard 162 Select Basic Settings Select Line Type Selecting the Line Type164 Setting the Number of Rings to Answer Select Receive SettingsSelecting Fax Output Settings Select Fax Output167 Output Settings Fax Setting Options Description Fax Output Save to InboxSave to Computer Auto ReductionSelecting Advanced Fax Settings Basic Settings Fax Setting Options Description Fax Speed Fast33,600bpsMedium14,400bps Slow9,600bpsReceive Settings Fax Setting Options Description Receive Mode ManualSecurity Settings Fax AutoPrinting Fax Reports Setting Up Fax Features Using the Fax Utility Windows 174 Setting Up Fax Features Using the Fax Utility OS Select Fax SettingsSetting Up Contacts and Contact Groups Setting Up Contacts Using the Product Control Panel Creating a ContactSelect Add Entry Editing or Deleting a Contact 180 Creating a Contact Group Select Add Group Editing or Deleting a Group 184 Select FAX Utility. You see this window Select Speed Dial/Group Dial List Setting Up Contacts Using the Product Control Panel Setting Up Speed/Group Dial Lists Using the Fax Utility OS 189 Sending Faxes from the Product Control Panel Sending FaxesParent topic Sending Faxes Faxing from the Control Panel 191 Fax Send Settings Dialing Fax Numbers from a Connected Telephone Sending a Fax at a Specified TimeSelect Send Fax Later Sending Faxes Using the Fax Utility Windows 196 Sending Faxes Using the Fax Utility OS Parent topic Sending Faxes198 199 Receiving Faxes Fax ReceptionReceiving Faxes Manually Receiving Faxes AutomaticallyReceiving a Fax by Polling Viewing a Fax on the LCD Screen 203 Checking Cartridge Status on the LCD Screen Check Cartridge StatusSelect Ink Levels Checking Cartridge Status with Windows 206 207 Checking Cartridge Status with OS Purchase Epson Ink Cartridges Ink Cartridge Part NumbersInk color Part number Standard-capacity High-capacity Removing and Installing Ink CartridgesColor button 211 212 Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges Windows Printing with Expended Color Cartridges OSSelect On as the Permit temporary black printing setting Conserving Low Black Ink with Windows Checking the Nozzles Using the Product Control Panel Print Head MaintenancePrint Head Nozzle Check 218 Print head is clean Print head needs cleaning Checking the Nozzles Using a Computer Utility Select Nozzle CheckYou see a window like this Click Print 222 Cleaning the Print Head Using the Product Control Panel Print Head CleaningSelect Maintenance Select Print Head Cleaning Cleaning the Print Head Using a Computer Utility Select Print Nozzle Check Pattern225 If there are no gaps, click Finish Select Maintenance Aligning the Print Head Using the Product Control PanelPrint Head Alignment 228 Aligning the Print Head Using a Computer Utility Select Print Head Alignment Vertical alignmentCleaning the Paper Guide Horizontal alignment232 Cleaning and Transporting Your Product Cleaning Your Product234 Transporting Your Product 236 237 Solving Problems Checking for Software UpdatesDial Tone Detection setting LCD screen message Condition/solutionProduct Status Messages Running a Product Check 241 Resetting Control Panel Defaults Noise After Ink Installation Solving Setup ProblemsSoftware Installation Problems Solving Network Problems Product Cannot Connect to a Wireless Router or Access PointNetwork Software Cannot Find Product on a Network Product Does Not Appear in OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Product Makes Noise When It Sits for a While Solving Copying ProblemsProduct Makes Noise, But Nothing Copies Solving Paper Problems Paper Feeding ProblemsPaper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette 253 Paper Jam Problems in the Duplexer Rear Cover 255 256 Document Jams in the Automatic Document Feeder Carefully remove any jammed pages Close the ADF cover, then open the document cover 260 261 Solving Problems Printing from a Computer Paper Ejection ProblemsNothing Prints Product Icon Does Not Appear in Windows TaskbarPrinting is Slow Error After Cartridge ReplacementClick the Monitoring Preferences button 265 Inverted Image Solving Page Layout and Content ProblemsToo Many Copies Print Blank Pages Print Incorrect Margins on PrintoutBorder Appears on Borderless Prints Incorrect Characters PrintIncorrect Image Size or Position Windows, delete all print jobs from the Windows SpoolerSlanted Printout Solving Print Quality ProblemsWhite or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Solving Scanning Problems Scanning Software Does Not Operate CorrectlyCannot Start Epson Scan Solving Scanned Image Quality Problems Image Consists of a Few Dots OnlyStraight Lines in an Image Appear Crooked Line of Dots Appears in All Scanned ImagesImage is Distorted or Blurry Auto Exposure Brightness Histogram Adjustment Image Colors are Patchy at the EdgesImage is Too Dark Back of Original Image Appears in Scanned ImageScanned Image Colors Do Not Match Original Colors Scan Area is Not Adjustable in Thumbnail PreviewScanned Image Edges are Cropped Solving Faxing Problems Cannot Send or Receive FaxesParent topic Solving Faxing Problems Uninstalling Product Software Windows When to Uninstall Your Product SoftwareWindows 8.x Select Epson Event Manager and click Uninstall Uninstalling Product Software OS Click UninstallPurchase Supplies and Accessories Where to Get HelpInternet Support Speak to a Support Representative Technical Specifications Windows System RequirementsScanning Specifications OS X System RequirementsAutomatic Document Feeder ADF Specifications Fax SpecificationsPaper Specifications Single sheets normal printing Printable Area SpecificationsSingle sheets borderless printing Ink Cartridge Specifications EnvelopesDimension Specifications Electrical SpecificationsInterface Specifications Environmental SpecificationsNetwork Interface Specifications Safety and Approvals Specifications 295 General Product Safety Instructions Important Safety InstructionsParent topic Notices 297 Ink Cartridge Safety Instructions Telephone Equipment Safety Instructions Wireless Connection Safety InstructionsLCD Screen Safety Instructions FCC Compliance Statement For United States Users301 For Canadian Users Software NoticeParent topic Notices Related tasks Trademarks Copyright NoticeLibTIFF Software Acknowledgment Parent topic Copyright NoticeDefault Delay Times for Power Management for Epson Products Copyright Attribution