Manuals / Epson / Car Audio and Video / Car Video System

Epson WF2660 manual Cannot Start Epson Scan

Models: WF2660

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Parent topic: Solving Scanning Problems

Related concepts

When to Uninstall Your Product Software

Related references

Windows System Requirements

OS X System Requirements

Related tasks

Scanning with OS X Using Image Capture

Cannot Start Epson Scan

If you cannot start Epson Scan, try these solutions:

•Make sure your product is turned on and any interface cables are securely connected at both ends.

•Make sure Epson Scan is selected in your scanning program.

•Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan.

•Check the connection setting and test the connection using Epson Scan Settings:

Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button.

Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button.

OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button.

•Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.

•If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.

Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software. To download Epson Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads).

Parent topic: Solving Scanning Problems

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Epson WF2660 manual Cannot Start Epson Scan

Contents

WF-2660 Users Guide Page Contents Loading Paper Placing Originals on the ProductCopying Printing from a Computer Double-sided Printing Options WindowsScanning 119 Faxing 152Page Adjusting Print Quality 217 Solving Problems 238Replacing Ink Cartridges 204 233Page Technical Specifications 286 296 Page WF-2660 Users Guide Using the Control Panel Control Panel Buttons and LightsParent topic Product Basics Status Icons Icon DescriptionParent topic Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing the LCD Screen LanguageAdjusting Control Panel Sounds Select Common SettingsAdjusting the Screen Brightness Select Button PressSelect Common Settings Select LCD Brightness Product Parts LocationsProduct Parts Top and Front Parent topic Product Parts Locations Product Parts Paper Path Product Parts Inside Using Eco Mode and Other Power Saving Settings Product Parts BackLAN port USB port Line port EXT portChanging the Eco Settings Changing the Sleep Timer SettingsSelect Configure Changing the Power Off Timer Settings Select Common Settings Select Sleep TimerEpson Connect Solutions for Smartphones, Tablets, and More Select Common Settings Select Power Off TimerParent topic Product Basics Related tasks Using Epson Email Print Using the Epson iPrint Mobile AppRelated topics Using Epson Remote Print Using Epson Scan to CloudUsing AirPrint Using Google Cloud PrintParent topic Product Basics Related topics Setting Up Google Cloud Print on a Chromebook Select the Google Cloud Print Services option Click RegisterPrinting and Scanning with NFC from Your Android Device Click Add DeviceParent topic Product Basics Related topics Wi-Fi or Wired Networking Wi-Fi Infrastructure Mode SetupSelecting Wireless Network Settings From the Control Panel Select Network Settings Select Wi-Fi SetupSelect Wi-Fi Setup Wizard Wi-Fi Direct Mode Setup Enabling Wi-Fi Direct Mode Access point modePeer-to-peer mode Select Connection Setup Wi-Fi Protected Setup WPS Using WPS to Connect to a Network Select Network SettingsSelect Push Button Setup WPS Printing a Network Status Sheet Select Print Status Sheet Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi ConnectionChanging or Updating Network Connections Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi RouterDisabling Wi-Fi Features Parent topic Changing or Updating Network Connections Loading Paper Loading Paper for Documents in the CassettePull out the paper cassette Slide the edge guides outward Page Page Parent topic Loading Paper Related references Loading Paper for Photos in the Cassette Page Page Page Parent topic Loading Paper Related references Loading Envelopes in the Cassette Page Page Paper Loading Capacity Parent topic Loading Paper Related tasksPaper type Loading capacity Available Epson Papers Parent topic Loading PaperPaper Type Size Part number Sheet count Paper Type Size Part number Sheet count Borderless Paper Type Compatibility Borderless Paper TypesBorderless Paper Sizes Selecting the Paper Settings Control Panel Select Paper SetupPaper Type Settings Control Panel For this paper Select this Paper Type settingSelect Paper Size Select Paper TypePaper Type Settings Printing Software For this paper Select this Paper Type or Media Type settingSelecting Default Paper Settings Selecting the Default Paper Source SettingsSelect Printer Settings Paper Source OptionsSelecting Universal Print Settings Select Universal Print SettingsUniversal Print Settings Options Parent topic Selecting Universal Print Settings Placing Originals on the Product Placing Originals on the Scanner GlassPlacing Originals in the Automatic Document Feeder Automatic Document Feeder ADF Specifications Related topics Copying Copying Documents or PhotosPaper Size Settings Copying Parent topic Copying Related referencesParent topic Copying Copying Options Page Selecting Basic Print Settings Windows Printing with WindowsPage Print Quality Options Windows Selecting Double-sided Printing Settings Windows Page Page Double-sided Printing Options Windows Binding Edge OptionsPrint Density Adjustments Windows Binding Margin OptionsStart Create Folded Booklet OptionsSelecting Additional Layout and Print Options Windows Related tasks Custom Color Correction Options Windows Color ControlsFix Photo No Color Adjustment Image Options and Additional Settings WindowsAdditional Settings Options Rotate 180º Image Options Emphasize TextHeader/Footer Settings Windows High SpeedMirror Image Selecting a Printing Preset Windows Click the Main or More Options tabSelecting Extended Settings Windows Extended Settings Windows Enable Epson Status MonitorCheck Paper Width Before Printing Thick Paper and EnvelopesPrinting Your Document or Photo Windows Parent topic Printing with Windows Selecting Default Print Settings Windows Checking Print Status WindowsChanging the Language of the Printer Software Screens Changing Automatic Update Options Select Software Update SettingsPrinting with OS Selecting Basic Print Settings OS 105 106 Print Quality Options OS NormalNormal Vivid FineSelecting Page Setup Settings OS Print Options OSExpansion GrayscaleSelecting Print Layout Options OS Selecting Double-sided Printing Settings OS Double-sided Printing Options and Adjustments OS Adjustments Print Density Managing Color OSTwo-sided Printing Options Long-Edge binding Short-Edge bindingColor Matching Settings Epson Color Controls Color Matching and Color Options OSColorSync Color Options Settings Manual Settings Off No Color AdjustmentSelecting Printing Preferences OS Select Driver or OptionsQuiet Mode Printing Preferences OSPermit temporary black printing High Speed PrintingPrinting Your Document or Photo OS Establish bidirectional communicationChecking Print Status OS OS X 10.6/10.7OS X 10.8/10.9 Cancelling Printing Using a Product Button Starting a Scan Using the Product Control Panel Starting a ScanParent topic Scanning Related topics Changing Default Scan Button Settings Starting a Scan Using the Epson Scan Icon Click Make Job SettingsYou see an Epson Scan window like this Starting a Scan from a Scanning Program 124 Selecting Epson Scan Settings Selecting the Scan ModeScan Modes Scanning in Office Mode You see this window Available Document Source Settings Office Mode Related conceptsSelecting a Scan Area Office Mode Scanner GlassAuto Detect 130 131 Available Image Adjustments Office Mode Unsharp MaskDescreening Text EnhancementScanning in Professional Mode 134 135 Available Document Source Settings Professional Mode Available Image Types Professional ModeSelecting a Scan Area Professional Mode Bit Color137 138 Available Image Adjustments Professional Mode Histogram Adjustment Color RestorationBacklight Correction Dust RemovalSelecting a Scan Size Professional Mode SaturationColor Balance Color Palette142 143 Scan Resolution Guidelines Image Preview GuidelinesThumbnail preview Normal preview145 Selecting Scan File Settings 147 Available Scanned File Types and Optional Settings Optional Settings Overwrite any files with the same nameFile Formats Bitmap *.bmp Jpeg *.jpgScanning with OS X Using Image Capture Show this dialog box before next scanOpen image folder after scanning Show Add Page dialog after scanning150 Available Scan Settings OS X Image Capture Image CorrectionConnecting a Telephone or Answering Machine Faxing153 DSL connection Isdn connection 156 Parent topic Faxing Related tasks Setting Up Fax Features Setting Up Fax Features Using the Product Control PanelParent topic Faxing Selecting Your Country or RegionSelecting the Date and Time Select Date/Time Settings Select Daylight Saving Time Select Date/TimeUsing the Fax Setting Wizard 162 Select Basic Settings Select Line Type Selecting the Line Type164 Setting the Number of Rings to Answer Select Receive SettingsSelecting Fax Output Settings Select Fax Output167 Output Settings Fax Setting Options Description Fax Output Save to InboxSave to Computer Auto ReductionSelecting Advanced Fax Settings Basic Settings Fax Setting Options Description Fax Speed Fast33,600bpsMedium14,400bps Slow9,600bpsReceive Settings Fax Setting Options Description Receive Mode ManualSecurity Settings Fax AutoPrinting Fax Reports Setting Up Fax Features Using the Fax Utility Windows 174 Setting Up Fax Features Using the Fax Utility OS Select Fax SettingsSetting Up Contacts and Contact Groups Setting Up Contacts Using the Product Control Panel Creating a ContactSelect Add Entry Editing or Deleting a Contact 180 Creating a Contact Group Select Add Group Editing or Deleting a Group 184 Select FAX Utility. You see this window Select Speed Dial/Group Dial List Setting Up Contacts Using the Product Control Panel Setting Up Speed/Group Dial Lists Using the Fax Utility OS 189 Sending Faxes Sending Faxes from the Product Control PanelParent topic Sending Faxes Faxing from the Control Panel 191 Fax Send Settings Dialing Fax Numbers from a Connected Telephone Sending a Fax at a Specified TimeSelect Send Fax Later Sending Faxes Using the Fax Utility Windows 196 Sending Faxes Using the Fax Utility OS Parent topic Sending Faxes198 199 Receiving Faxes Fax ReceptionReceiving Faxes Automatically Receiving Faxes ManuallyReceiving a Fax by Polling Viewing a Fax on the LCD Screen 203 Check Cartridge Status Checking Cartridge Status on the LCD ScreenSelect Ink Levels Checking Cartridge Status with Windows 206 207 Checking Cartridge Status with OS Purchase Epson Ink Cartridges Ink Cartridge Part NumbersRemoving and Installing Ink Cartridges Ink color Part number Standard-capacity High-capacityColor button 211 212 Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges Windows Printing with Expended Color Cartridges OSSelect On as the Permit temporary black printing setting Conserving Low Black Ink with Windows Print Head Maintenance Checking the Nozzles Using the Product Control PanelPrint Head Nozzle Check 218 Print head is clean Print head needs cleaning Checking the Nozzles Using a Computer Utility Select Nozzle CheckYou see a window like this Click Print 222 Print Head Cleaning Cleaning the Print Head Using the Product Control PanelSelect Maintenance Select Print Head Cleaning Cleaning the Print Head Using a Computer Utility Select Print Nozzle Check Pattern225 If there are no gaps, click Finish Aligning the Print Head Using the Product Control Panel Select MaintenancePrint Head Alignment 228 Aligning the Print Head Using a Computer Utility Select Print Head Alignment Vertical alignmentCleaning the Paper Guide Horizontal alignment232 Cleaning and Transporting Your Product Cleaning Your Product234 Transporting Your Product 236 237 Solving Problems Checking for Software UpdatesLCD screen message Condition/solution Dial Tone Detection settingProduct Status Messages Running a Product Check 241 Resetting Control Panel Defaults Solving Setup Problems Noise After Ink InstallationSoftware Installation Problems Solving Network Problems Product Cannot Connect to a Wireless Router or Access PointNetwork Software Cannot Find Product on a Network Product Does Not Appear in OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Solving Copying Problems Product Makes Noise When It Sits for a WhileProduct Makes Noise, But Nothing Copies Solving Paper Problems Paper Feeding ProblemsPaper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette 253 Paper Jam Problems in the Duplexer Rear Cover 255 256 Document Jams in the Automatic Document Feeder Carefully remove any jammed pages Close the ADF cover, then open the document cover 260 261 Solving Problems Printing from a Computer Paper Ejection ProblemsNothing Prints Product Icon Does Not Appear in Windows TaskbarError After Cartridge Replacement Printing is SlowClick the Monitoring Preferences button 265 Solving Page Layout and Content Problems Inverted ImageToo Many Copies Print Blank Pages Print Incorrect Margins on PrintoutBorder Appears on Borderless Prints Incorrect Characters PrintIncorrect Image Size or Position Windows, delete all print jobs from the Windows SpoolerSolving Print Quality Problems Slanted PrintoutWhite or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Solving Scanning Problems Scanning Software Does Not Operate CorrectlyCannot Start Epson Scan Solving Scanned Image Quality Problems Image Consists of a Few Dots OnlyLine of Dots Appears in All Scanned Images Straight Lines in an Image Appear CrookedImage is Distorted or Blurry Auto Exposure Brightness Histogram Adjustment Image Colors are Patchy at the EdgesImage is Too Dark Back of Original Image Appears in Scanned ImageScan Area is Not Adjustable in Thumbnail Preview Scanned Image Colors Do Not Match Original ColorsScanned Image Edges are Cropped Solving Faxing Problems Cannot Send or Receive FaxesParent topic Solving Faxing Problems When to Uninstall Your Product Software Uninstalling Product Software WindowsWindows 8.x Select Epson Event Manager and click Uninstall Uninstalling Product Software OS Click UninstallWhere to Get Help Purchase Supplies and AccessoriesInternet Support Speak to a Support Representative Technical Specifications Windows System RequirementsScanning Specifications OS X System RequirementsAutomatic Document Feeder ADF Specifications Fax SpecificationsPaper Specifications Printable Area Specifications Single sheets normal printingSingle sheets borderless printing Ink Cartridge Specifications EnvelopesDimension Specifications Electrical SpecificationsEnvironmental Specifications Interface SpecificationsNetwork Interface Specifications Safety and Approvals Specifications 295 Important Safety Instructions General Product Safety InstructionsParent topic Notices 297 Ink Cartridge Safety Instructions Wireless Connection Safety Instructions Telephone Equipment Safety InstructionsLCD Screen Safety Instructions FCC Compliance Statement For United States Users301 Software Notice For Canadian UsersParent topic Notices Related tasks Trademarks Copyright NoticeLibTIFF Software Acknowledgment Parent topic Copyright NoticeDefault Delay Times for Power Management for Epson Products Copyright Attribution