Cannot Scan Over a Network, Related tasks | Epson WF2660 specs

Related concepts

When to Uninstall Your Product Software

Related tasks

Printing a Network Status Sheet

Related topics

Wi-Fi or Wired Networking

Cannot Scan Over a Network

If you cannot start Epson Scan for scanning over a network, try these solutions:

•If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software. Make sure the Event Manager program is not being blocked by your firewall or security software.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.

•If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution.

•If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.

•Check the connection setting and test the connection using Epson Scan Settings:

Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button.

Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button.

OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button.

•Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network.

•You may need to disable the firewall and any anti-virus software on your wireless router or access point.

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Epson WF2660 manual Cannot Scan Over a Network, Related tasks

Contents

WF-2660 Users Guide Page Contents Copying Loading PaperPlacing Originals on the Product Printing from a Computer Double-sided Printing Options Windows Scanning 119 Faxing 152Page Adjusting Print Quality 217 Solving Problems 238Replacing Ink Cartridges 204 233Page Technical Specifications 286 296 Page WF-2660 Users Guide Parent topic Product Basics Using the Control PanelControl Panel Buttons and Lights Status Icons Icon Description Parent topic Control Panel Buttons and Lights Entering Characters on the LCD Screen Changing the LCD Screen Language Adjusting Control Panel Sounds Select Common Settings Adjusting the Screen Brightness Select Button Press Select Common Settings Select LCD Brightness Product Parts Locations Product Parts Top and Front Parent topic Product Parts Locations Product Parts Paper Path Product Parts Inside Using Eco Mode and Other Power Saving Settings Product Parts BackLAN port USB port Line port EXT port Select Configure Changing the Eco SettingsChanging the Sleep Timer Settings Changing the Power Off Timer Settings Select Common Settings Select Sleep Timer Parent topic Product Basics Related tasks Epson Connect Solutions for Smartphones, Tablets, and MoreSelect Common Settings Select Power Off Timer Related topics Using Epson Email PrintUsing the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic Product Basics Related topics Using AirPrintUsing Google Cloud Print Setting Up Google Cloud Print on a Chromebook Select the Google Cloud Print Services option Click Register Printing and Scanning with NFC from Your Android Device Click Add Device Parent topic Product Basics Related topics Wi-Fi or Wired Networking Wi-Fi Infrastructure Mode Setup Selecting Wireless Network Settings From the Control Panel Select Network Settings Select Wi-Fi Setup Select Wi-Fi Setup Wizard Wi-Fi Direct Mode Setup Peer-to-peer mode Enabling Wi-Fi Direct ModeAccess point mode Select Connection Setup Wi-Fi Protected Setup WPS Select Push Button Setup WPS Using WPS to Connect to a NetworkSelect Network Settings Printing a Network Status Sheet Select Print Status Sheet Changing or Updating Network Connections Accessing the Web Config UtilityChanging a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features Parent topic Changing or Updating Network Connections Loading Paper Loading Paper for Documents in the Cassette Pull out the paper cassette Slide the edge guides outward Page Page Parent topic Loading Paper Related references Loading Paper for Photos in the Cassette Page Page Page Parent topic Loading Paper Related references Loading Envelopes in the Cassette Page Page Paper type Loading capacity Paper Loading CapacityParent topic Loading Paper Related tasks Paper Type Size Part number Sheet count Available Epson PapersParent topic Loading Paper Paper Type Size Part number Sheet count Borderless Paper Sizes Borderless Paper Type CompatibilityBorderless Paper Types Selecting the Paper Settings Control Panel Select Paper Setup Paper Type Settings Control Panel For this paper Select this Paper Type settingSelect Paper Size Select Paper Type Paper Type Settings Printing Software For this paper Select this Paper Type or Media Type setting Selecting Default Paper Settings Selecting the Default Paper Source Settings Select Printer Settings Paper Source Options Selecting Universal Print Settings Select Universal Print Settings Universal Print Settings Options Parent topic Selecting Universal Print Settings Placing Originals on the Product Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Automatic Document Feeder ADF Specifications Related topics Copying Copying Documents or Photos Parent topic Copying Paper Size Settings CopyingParent topic Copying Related references Copying Options Page Selecting Basic Print Settings Windows Printing with WindowsPage Print Quality Options Windows Selecting Double-sided Printing Settings Windows Page Page Double-sided Printing Options Windows Binding Edge Options Print Density Adjustments Windows Binding Margin OptionsStart Create Folded Booklet Options Selecting Additional Layout and Print Options Windows Related tasks Fix Photo Custom Color Correction Options WindowsColor Controls No Color Adjustment Image Options and Additional Settings WindowsAdditional Settings Options Rotate 180º Image Options Emphasize Text Mirror Image Header/Footer Settings WindowsHigh Speed Selecting a Printing Preset Windows Click the Main or More Options tab Selecting Extended Settings Windows Extended Settings Windows Enable Epson Status MonitorCheck Paper Width Before Printing Thick Paper and Envelopes Printing Your Document or Photo Windows Parent topic Printing with Windows Selecting Default Print Settings Windows Checking Print Status Windows Changing the Language of the Printer Software Screens Changing Automatic Update Options Select Software Update Settings Printing with OS Selecting Basic Print Settings OS 105 106 Print Quality Options OS NormalNormal Vivid Fine Selecting Page Setup Settings OS Print Options OSExpansion Grayscale Selecting Print Layout Options OS Selecting Double-sided Printing Settings OS Double-sided Printing Options and Adjustments OS Adjustments Print Density Managing Color OSTwo-sided Printing Options Long-Edge binding Short-Edge binding ColorSync Color Matching Settings Epson Color ControlsColor Matching and Color Options OS Color Options Settings Manual Settings Off No Color AdjustmentSelecting Printing Preferences OS Select Driver or Options Quiet Mode Printing Preferences OSPermit temporary black printing High Speed Printing Printing Your Document or Photo OS Establish bidirectional communication OS X 10.8/10.9 Checking Print Status OSOS X 10.6/10.7 Cancelling Printing Using a Product Button Parent topic Scanning Related topics Starting a Scan Using the Product Control PanelStarting a Scan Changing Default Scan Button Settings Starting a Scan Using the Epson Scan Icon Click Make Job Settings You see an Epson Scan window like this Starting a Scan from a Scanning Program 124 Scan Modes Selecting Epson Scan SettingsSelecting the Scan Mode Scanning in Office Mode You see this window Available Document Source Settings Office Mode Related concepts Auto Detect Selecting a Scan Area Office ModeScanner Glass 130 131 Available Image Adjustments Office Mode Unsharp MaskDescreening Text Enhancement Scanning in Professional Mode 134 135 Available Document Source Settings Professional Mode Available Image Types Professional ModeSelecting a Scan Area Professional Mode Bit Color 137 138 Available Image Adjustments Professional Mode Histogram Adjustment Color RestorationBacklight Correction Dust Removal Selecting a Scan Size Professional Mode SaturationColor Balance Color Palette 142 143 Scan Resolution Guidelines Image Preview GuidelinesThumbnail preview Normal preview 145 Selecting Scan File Settings 147 Available Scanned File Types and Optional Settings Optional Settings Overwrite any files with the same nameFile Formats Bitmap *.bmp Jpeg *.jpg Scanning with OS X Using Image Capture Show this dialog box before next scanOpen image folder after scanning Show Add Page dialog after scanning 150 Available Scan Settings OS X Image Capture Image Correction Connecting a Telephone or Answering Machine Faxing 153 DSL connection Isdn connection 156 Parent topic Faxing Related tasks Setting Up Fax Features Setting Up Fax Features Using the Product Control PanelParent topic Faxing Selecting Your Country or Region Selecting the Date and Time Select Date/Time Settings Select Daylight Saving Time Select Date/Time Using the Fax Setting Wizard 162 Select Basic Settings Select Line Type Selecting the Line Type 164 Setting the Number of Rings to Answer Select Receive Settings Selecting Fax Output Settings Select Fax Output 167 Output Settings Fax Setting Options Description Fax Output Save to InboxSave to Computer Auto Reduction Selecting Advanced Fax Settings Basic Settings Fax Setting Options Description Fax Speed Fast33,600bpsMedium14,400bps Slow9,600bps Receive Settings Fax Setting Options Description Receive Mode ManualSecurity Settings Fax Auto Printing Fax Reports Setting Up Fax Features Using the Fax Utility Windows 174 Setting Up Fax Features Using the Fax Utility OS Select Fax Settings Setting Up Contacts and Contact Groups Setting Up Contacts Using the Product Control Panel Creating a Contact Select Add Entry Editing or Deleting a Contact 180 Creating a Contact Group Select Add Group Editing or Deleting a Group 184 Select FAX Utility. You see this window Select Speed Dial/Group Dial List Setting Up Contacts Using the Product Control Panel Setting Up Speed/Group Dial Lists Using the Fax Utility OS 189 Parent topic Sending Faxes Faxing from the Control Panel Sending FaxesSending Faxes from the Product Control Panel 191 Fax Send Settings Dialing Fax Numbers from a Connected Telephone Sending a Fax at a Specified Time Select Send Fax Later Sending Faxes Using the Fax Utility Windows 196 Sending Faxes Using the Fax Utility OS Parent topic Sending Faxes 198 199 Receiving Faxes Fax Reception Receiving a Fax by Polling Receiving Faxes AutomaticallyReceiving Faxes Manually Viewing a Fax on the LCD Screen 203 Select Ink Levels Check Cartridge StatusChecking Cartridge Status on the LCD Screen Checking Cartridge Status with Windows 206 207 Checking Cartridge Status with OS Purchase Epson Ink Cartridges Ink Cartridge Part Numbers Color button Removing and Installing Ink CartridgesInk color Part number Standard-capacity High-capacity 211 212 Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges Windows Printing with Expended Color Cartridges OS Select On as the Permit temporary black printing setting Conserving Low Black Ink with Windows Print Head Nozzle Check Print Head MaintenanceChecking the Nozzles Using the Product Control Panel 218 Print head is clean Print head needs cleaning Checking the Nozzles Using a Computer Utility Select Nozzle Check You see a window like this Click Print 222 Select Maintenance Select Print Head Cleaning Print Head CleaningCleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Select Print Nozzle Check Pattern 225 If there are no gaps, click Finish Print Head Alignment Aligning the Print Head Using the Product Control PanelSelect Maintenance 228 Aligning the Print Head Using a Computer Utility Select Print Head Alignment Vertical alignment Cleaning the Paper Guide Horizontal alignment 232 Cleaning and Transporting Your Product Cleaning Your Product 234 Transporting Your Product 236 237 Solving Problems Checking for Software Updates Product Status Messages LCD screen message Condition/solutionDial Tone Detection setting Running a Product Check 241 Resetting Control Panel Defaults Software Installation Problems Solving Setup ProblemsNoise After Ink Installation Solving Network Problems Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Product Makes Noise, But Nothing Copies Solving Copying ProblemsProduct Makes Noise When It Sits for a While Solving Paper Problems Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette 253 Paper Jam Problems in the Duplexer Rear Cover 255 256 Document Jams in the Automatic Document Feeder Carefully remove any jammed pages Close the ADF cover, then open the document cover 260 261 Solving Problems Printing from a Computer Paper Ejection Problems Nothing Prints Product Icon Does Not Appear in Windows Taskbar Click the Monitoring Preferences button Error After Cartridge ReplacementPrinting is Slow 265 Too Many Copies Print Solving Page Layout and Content ProblemsInverted Image Blank Pages Print Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Windows, delete all print jobs from the Windows Spooler White or Dark Lines in Printout Solving Print Quality ProblemsSlanted Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Solving Scanning Problems Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Solving Scanned Image Quality Problems Image Consists of a Few Dots Only Image is Distorted or Blurry Line of Dots Appears in All Scanned ImagesStraight Lines in an Image Appear Crooked Auto Exposure Brightness Histogram Adjustment Image Colors are Patchy at the EdgesImage is Too Dark Back of Original Image Appears in Scanned Image Scanned Image Edges are Cropped Scan Area is Not Adjustable in Thumbnail PreviewScanned Image Colors Do Not Match Original Colors Solving Faxing Problems Cannot Send or Receive Faxes Parent topic Solving Faxing Problems Windows 8.x Select Epson Event Manager and click Uninstall When to Uninstall Your Product SoftwareUninstalling Product Software Windows Uninstalling Product Software OS Click Uninstall Internet Support Speak to a Support Representative Where to Get HelpPurchase Supplies and Accessories Technical Specifications Windows System Requirements Scanning Specifications OS X System Requirements Automatic Document Feeder ADF Specifications Fax Specifications Paper Specifications Single sheets borderless printing Printable Area SpecificationsSingle sheets normal printing Ink Cartridge Specifications Envelopes Dimension Specifications Electrical Specifications Network Interface Specifications Environmental SpecificationsInterface Specifications Safety and Approvals Specifications 295 Parent topic Notices Important Safety InstructionsGeneral Product Safety Instructions 297 Ink Cartridge Safety Instructions LCD Screen Safety Instructions Wireless Connection Safety InstructionsTelephone Equipment Safety Instructions FCC Compliance Statement For United States Users 301 Parent topic Notices Related tasks Software NoticeFor Canadian Users Trademarks Copyright Notice LibTIFF Software Acknowledgment Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products Copyright Attribution