Cannot Print Over a Network
If you cannot print over a network, try these solutions:
•Make sure that your product is turned on.
•Make sure you install your product's network software as described in your product documentation.
•Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again.
•If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually.
•Make sure your computer and product are both using the same wireless network.
•If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place your product closer to your router or access point. Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.
•Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.
•If you are connecting the product via
•Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or flashing. If the link LED is off, try the following:
•Make sure the Ethernet cable is securely connected to your product and to your router, access point, switch, or hub.
•Try connecting your product to a different port or a different router, access point, switch, or hub.
•Try connecting with a different Ethernet cable.
•Try printing to your product from another computer on the network.
•If you are connecting the product via EpsonNet Setup and the
Parent topic: Solving Network Problems
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