Chapter 6: Troubleshooting

Error messages

These messages often indicate procedural errors such as typing an incorrect keystroke or trying to save a file to a write-protected diskette. Some messages, however, may indicate a problem that requires further troubleshooting.

Diskette drive 0 seek to track 0 failed

Restart your server, then open the BIOS Setup utility by pressing and holding F2 while your server restarts. Make sure that the drive settings are correct.

Error loading operating system

The master boot record may be corrupt. For troubleshooting information, see “The master boot record is corrupted” on page 107.

Hard disk controller failure

Make sure that the hard drive cable is connected securely.

Restart your server, then open the BIOS Setup utility by pressing and holding F2 while your server restarts. Make sure that the correct drive type is selected.

Hard disk controller failure - press F1 to try reboot

The drive controller may be defective. Press F1 to try to restart the server. For more information about running diagnostics on your hard drive, see your operating system’s documentation.

Insert bootable media device

Restart your server, then open the BIOS Setup utility by pressing and holding F2 while your server restarts. Make sure that the drive settings are correct.

See “Your server does not recognize a SCSI drive” on page 107 for a possible solution.

Invalid configuration information

Restart your server, then open the BIOS Setup utility by pressing and holding F2 while your server restarts. Make sure that the settings are correct.

Reset the BIOS. For instructions, see “Resetting the BIOS” on page 92.

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Gateway 955 manual Error messages