Chapter 6: Troubleshooting

The diskette drive LED is lit continuously

Remove the diskette from the drive. If the light stays on, try restarting your server.

Turn off your server, then remove the combination drive and push it in again to make sure the drive is seated correctly. For instructions, see “Replacing the CD/diskette drive in the Flex Bay” on page 49.

Expansion cards

Your server does not recognize an expansion card

Restart your server.

Make sure that you have installed the necessary software or driver. For instructions, see the card’s documentation.

Reseat the expansion card and the riser card. For instructions, see “Installing PCI expansion cards” on page 60.

Hard drive

The hard drive cannot be accessed, or you receive a “General failure reading drive C” error message

If a diskette is in the diskette drive, eject it and restart your server by pressing the reset button.

Restart your server by pressing the reset button.

Turn off your server, then remove all hard drives and push them in again to make sure the drives are seated correctly. For instructions, see “Installing a hard drive” on page 54.

Run a verification from the SCSI BIOS.

If your server has been subjected to static electricity or physical shock, you may need to reinstall the operating system.

You receive a “Non-system disk” or “disk error” error message

Eject the diskette from the diskette drive, then press ENTER.

Make sure that your hard drive has an active partition. For more information, see “The master boot record is corrupted” on page 107.

106

www.gateway.com

Page 112
Image 112
Gateway 955 manual Expansion cards, Hard drive, Diskette drive LED is lit continuously