Gateway 955 manual Expansion cards, Hard drive, The diskette drive LED is lit continuously

Chapter 6: Troubleshooting

The diskette drive LED is lit continuously

■Remove the diskette from the drive. If the light stays on, try restarting your server.

■Turn off your server, then remove the combination drive and push it in again to make sure the drive is seated correctly. For instructions, see “Replacing the CD/diskette drive in the Flex Bay” on page 49.

Expansion cards

Your server does not recognize an expansion card

■Restart your server.

■Make sure that you have installed the necessary software or driver. For instructions, see the card’s documentation.

■Reseat the expansion card and the riser card. For instructions, see “Installing PCI expansion cards” on page 60.

Hard drive

The hard drive cannot be accessed, or you receive a “General failure reading drive C” error message

■If a diskette is in the diskette drive, eject it and restart your server by pressing the reset button.

■Restart your server by pressing the reset button.

■Turn off your server, then remove all hard drives and push them in again to make sure the drives are seated correctly. For instructions, see “Installing a hard drive” on page 54.

■Run a verification from the SCSI BIOS.

■If your server has been subjected to static electricity or physical shock, you may need to reinstall the operating system.

You receive a “Non-system disk” or “disk error” error message

■Eject the diskette from the diskette drive, then press ENTER.

■Make sure that your hard drive has an active partition. For more information, see “The master boot record is corrupted” on page 107.

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