Troubleshooting
BIOS
The settings in the BIOS Setup utility are not retained
■Replace the CMOS battery. For instructions, see “Replacing the CMOS battery” on page 77.
CD drive
Your server does not recognize a CD or the CD drive
■Restart your server, then open the BIOS Setup utility by pressing and holding F2 while your server restarts. Make sure that the IDE controllers are enabled. For more information, see “Using the BIOS Setup Utility” on page 89.
■Reinstall the device driver. For instructions, see Using Your Server Companion CD.
■Make sure that the drive is configured correctly by following the instructions in the drive’s documentation.
■Turn off your server, then remove the combination drive and push it in again to make sure the drive is seated correctly. For instructions, see “Replacing the CD/diskette drive in the Flex Bay” on page 49.
Your CD drive tray does not open
■Press a straightened paper clip wire into the CD drive’s manual eject hole. The drive tray opens.
■If this problem happens frequently while the server is turned on, the drive may be defective.
Diskette drive
The diskette drive is not recognized
■Restart your server.
■Turn off your server, then remove the combination drive and push it in again to make sure the drive is seated correctly. For instructions, see “Replacing the CD/diskette drive in the Flex Bay” on page 49.
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