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Gateway 955 manual System board, Connectors

Models: 955

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System board

System board

System board

Connectors

PCI riser card (low-profile)

SCSI

PCI riser card (full-height)

Auxiliary power

Fan module power

Front panel	Diskette/	Auxiliary Main power
USB	IDE	signal

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Gateway 955 manual System board, Connectors

Contents

Page Page 3 Maintaining Your Server Contents2 Setting Up Your Server 1 Checking Out Your Gateway ServerResetting the BIOS 4 Installing ComponentsOpening the BIOS Setup utility Updating the BIOSIndex C Safety, Regulatory, and Legal InformationServer Specifications BIOS SettingsPage Read this chapter to learn Where drives, ports, jacks, and controls are locatedWhere system board components are located Checking Out Your GatewayServerChapter 1 Checking Out Your Gateway Server FrontControl panel Back BackChapter 1 Checking Out Your Gateway Server InteriorPower supply Processor Processor Fan module Power SCSI distribution backplaneSystem board ConnectorsSystem board Telephone support Getting HelpServer Companion CD Gateway Web siteSet up your operating system Setting UpServerYourRead this chapter to learn how to Use your server safely Install your server into a cabinet Start and turn off your serverChapter 2 Setting Up Your Server Setting up the hardwareSurge protectors Protecting from power source problemsProtecting from power source problems Chapter 2 Setting Up Your Server Uninterruptible power suppliesLine conditioners Mounting your server into a cabinet Mounting your server into a cabinetScrews To mount your server in a cabinetChapter 2 Setting Up Your Server Screw hole Mounting your server into a cabinetScrew 5 Insert a small screw through the disk guide and tighten the screw. Attach the remaining disk guide to the other side of the server Chapter 2 Setting Up Your Server7 Insert the slotted foot of a cabinet rail between each nut bar and post, then tighten the screws Mounting your server into a cabinetChapter 2 Setting Up Your Server Mounting your server into a cabinet Installing the front coverTo install the front cover optional 4 Attach the remaining handle to the other side of the server Chapter 2 Setting Up Your ServerMounting your server into a cabinet Removing the server from a cabinetTo remove the server from a cabinet Chapter 2 Setting Up Your Server Starting your serverTo start the server fault indicator is When the powerindicator is When the systemChapter 2 Setting Up Your Server Understanding the power-on self-testTurning off your server To turn off the serverSetting up the operating system Setting up the operating systemChapter 2 Setting Up Your Server Record the BIOS configuration Manage your server and network MaintainingServerYourRead this chapter to learn how to Care for your server Chapter 3 Maintaining Your Server Cleaning your serverCaring for your server Caring for your server Cleaning tipsCleaning the keyboard Cleaning the screen1 Print the appendix for “BIOS Settings” on page Preparing for system recoveryRecording the BIOS configuration To record your BIOS configurationServer security System administrationSystem administration Gateway Server ManagerChapter 3 Maintaining Your Server Using BIOS security passwordsTo set the BIOS security passwords To remove a BIOS security passwordInstall programs View server documentation Using your Server Companion CDUsing your Server Companion CD You can use your Server Companion CD to Install hardware driversChapter 3 Maintaining Your Server To turn on the System ID indicatorIdentifying your server Updating the baseboard management controller firmware Updating the baseboard management controller firmwarePage Updating the baseboard management controller firmware Follow the instructions in “Opening the server case” on pageMove the BMC Write Enable jumper back to pins Chapter 3 Maintaining Your Server Using the System Setup UtilityViewing FRU information To view the Field Replaceable Unit FRU informationUsing the System Setup Utility Setting up remote accessSetting up remote LAN access To set up remote LAN accessChapter 3 Maintaining Your Server Setting up remote modem or serial accessTo set up remote modem or serial access In the Access Mode list, click the remote access mode Using the System Setup UtilityChapter 3 Maintaining Your Server Setting up paging alertsTo set up paging alerts 12 Click Options, then click Configure Event Actions To set up LAN alertsUsing the System Setup Utility Chapter 3 Maintaining Your Server 9 Click Options, then click Configure Event ActionsComponentsInstalling Gathering the tools you need Preparing to install componentsChapter 4 Installing Components Selecting a place to workPreventing static electricity discharge Preventing static electricity dischargeChapter 4 Installing Components Opening the server caseTo open the server 6 Lift the top panel away from the server Opening the server caseChapter 4 Installing Components Closing the server caseTo close the server case To replace the drive in the Flex Bay Installing drivesInstalling drives Replacing the CD/diskette drive in the Flex Bay3 While holding the locking handle, pull the drive out of the server Chapter 4 Installing ComponentsInstalling drives Installing a hot-swap SCSI hard drive into the Flex BayTo install a hot-swap hard drive into the Flex Bay 4 Insert the Flex Bay plug into the top left area of the front control panel. The Flex Bay plug comes in your server’s accessory box Chapter 4 Installing Components7 Press the lever closed to lock the drive into place Installing drivesChapter 4 Installing Components Installing a hard driveTo install a hard drive 3 Pull the tray straight out of the server Installing drives4 If you are replacing a hard drive, remove the four screws that secure the old hard drive to the drive tray, then remove the drive from the tray Chapter 4 Installing Components7 Close the drive’s release lever Installing drivesChapter 4 Installing Components Installing memory2 Follow the instructions in “Opening the server case” on page To install or replace memoryInstalling memory 2 Follow the instructions in “Opening the server case” on page Installing PCI expansion cardsTo replace, add, or reseat a PCI expansion card Chapter 4 Installing ComponentsInstalling PCI expansion cards 7 If this is the first time the slot will be used for an expansion card, remove the slot’s EMI shield from the riser card by pushing it toward the back of the riser card Chapter 4 Installing Components11 Press the riser card back into the server 12 Follow the instructions in “Closing the server case” on pageInstalling PCI expansion cards 9 Rotate the card locking clip closed2 Follow the instructions in “Opening the server case” on page Replacing the fan moduleTo replace the fan module Chapter 4 Installing ComponentsFan module guide Replacing the fan moduleAir baffle mounting post hole 9 Follow the instructions in “Closing the server case” on pageChapter 4 Installing Components 3 Follow the instructions in “Opening the server case” on page Installing a processorInstalling a processor To replace a processor4 Lift the transparent air duct away from the processor sockets Chapter 4 Installing Components7 Remove the remaining clip 8 Remove the heat sink Installing a processor11 Before inserting the processor into the socket, make sure that 15 Follow the instructions in “Closing the server case” on pageChapter 4 Installing Components 2 Follow the instructions in “Opening the server case” on page Replacing the power supplyTo replace the power supply Replacing the power supplyChapter 4 Installing Components 5 Lift the power supply out of the case 7 Follow the instructions in “Closing the server case” on pageReplacing the power supply Chapter 4 Installing Components Replacing the SCSI backplaneTo replace the SCSI backplane Keyhole slot mounting post Replacing the SCSI backplaneReinstall the fan module Follow the instructions in “Closing the server case” on pageChapter 4 Installing Components 5 Follow the instructions in “Opening the server case” on page Replacing the CMOS batteryTo replace the battery Replacing the CMOS batteryRestore any BIOS settings that you wrote down in Step Chapter 4 Installing ComponentsReplacing the power distribution board Replacing the power distribution boardFollow the instructions in “Closing the server case” on page Chapter 4 Installing ComponentsReinstall the SCSI backplane, then reinstall the power supply 2 Follow the instructions in “Opening the server case” on page Replacing the front panel boardReplacing the front panel board Chapter 4 Installing Components Light pipes Replacing the front panel board7 Follow the instructions in “Closing the server case” on page Chapter 4 Installing Components Replacing the system boardTo replace the system board 8 Remove the three screws that secure the system board to the server Replacing the system board11 Lift the board away from the case Chapter 4 Installing ComponentsReplacing the system board 16 Reinstall the riser cards. For instructions, see “Installing PCI expansion cards” on pageChapter 4 Installing Components Reset the BIOS passwords Using the BIOS Setup UtilityRead this chapter to learn how to Open the BIOS Setup utility Update the BIOS Reset the BIOS settings to their factory defaultsChapter 5 Using the BIOS Setup Utility Opening the BIOS Setup utilityTo open the BIOS Setup utility Updating the BIOS Updating the BIOSTo update the BIOS Chapter 5 Using the BIOS Setup Utility Resetting the BIOSTo reset the BIOS using the power and reset buttons To reset the BIOS using the system board jumper8 Follow the instructions in “Closing the server case” on page Resetting BIOS passwordsResetting the BIOS Chapter 5 Using the BIOS Setup Utility Interpret error messages and codes Troubleshoot TroubleshootingRead this chapter to learn how to Get telephone support and training Before calling Gateway Technical Support Chapter 6 TroubleshootingSee “Troubleshooting” on page Telephone supportTelephone support Service descriptionHow to reach Telephone numbersService description Tutoring and trainingFor more information Chapter 6 TroubleshootingSafety guidelines Safety guidelinesInsert bootable media device Error messagesError loading operating system Hard disk controller failure - press F1 to try rebootError messages Invalid passwordMemory errors were detected while the system started up Memory size errorChapter 6 Troubleshooting TroubleshootingFirst steps Beep codes Battery replacementTroubleshooting Chapter 6 Troubleshooting Troubleshooting stepsBeeps DescriptionDiskette drive BIOSThe settings in the BIOS Setup utility are not retained CD driveThe diskette drive LED is lit continuously You receive a “Non-system disk” or “disk error” error messageExpansion cards Hard driveYour server does not recognize a SCSI drive To repair the master boot recordThe master boot record is corrupted InternetModem telephone dial-up Memory errors were detected during server start upKeyboard MemoryTroubleshooting To check the dialing properties in WindowsYour 56K modem does not connect at 56K The color is not uniform MonitorThe modem is not recognized by your server Your server is running but there is no pictureWhen you turn on the server, it makes several short beeps PowerA horizontal line or wire is visible across the monitor screen You press the power button, but the server does not turn onChapter 6 Troubleshooting SpecificationsServer A Appendix A System specificationsCase size Weight Fans Ports Card sizes Power supplyChipset System board specificationsSystem board specifications ProcessorAppendix A Environmental specificationsVariable RequirementsAdditional specifications Additional specificationsAppendix A To view all BIOS settings BIOS Settings BAppendix B BIOS menuBIOS submenu SettingValue BIOS menuBIOS submenu SettingBIOS submenu SecurityServer BIOS menuSetting BootBIOS menu BIOS submenuAppendix B Setting up your system Safety Regulatory, and C Legal InformationImportant safety information Care during use Replacement parts and accessoriesAppendix C Unintentional emitter per FCC Part FCC Part 15 Class A Statement Regulatory compliance statementsUnited States of America Federal Communications Commission FCCProduct FCC declaration of conformityAppendix C Responsible partyIndustry Canada IC Unintentional emitter per ICES-003 CanadaAppendix C Laser safety statementCalifornia Proposition 65 Warning Copyright 2003 Gateway, Inc All Rights Reserved 14303 Gateway Place NoticesAll Rights Reserved Trademark AcknowledgmentsAppendix C Numerics IndexPage Page Page Page user password 30 utilities BIOS Setup modem 108 monitor 110 power power source problems 9 processoruninterruptible power supply UPS 10 updating BIOS updating the BIOS 91 UPS USB ports internal connector 5 location 2