Troubleshooting

Your server does not recognize a SCSI drive

Make sure that the SCSI controller is enabled in the BIOS Setup utility.

Reinstall the device driver. For instructions, see Using Your Server Companion CD.

Change the drive’s SCSI address to one that is not being used by your server. For more information about SCSI device configurations, see your drive’s documentation.

Run SCSI Verify in the SCSI BIOS. For more information about the SCSI BIOS, see the SCSI controller’s documentation.

Turn off your server, then remove all hard drives and push them in again to make sure the drives are seated correctly. For instructions, see “Installing a hard drive” on page 54.

The master boot record is corrupted

In a Windows network operating system, repair the master boot record using FDISK.

To repair the master boot record:

At a DOS command prompt, type fdisk/mbr, then press ENTER.

Internet

See also Modem.

You cannot connect to the Internet

Make sure that your account with your Internet Service Provider (ISP) is set up correctly. Contact your ISP technical support for help.

Make sure that you do not have a problem with your modem. For instructions, see “Modem (telephone dial-up)” on page 108.

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Gateway 955 manual Internet, To repair the master boot record, Your server does not recognize a Scsi drive