Page
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1 Checking Out Your Gateway Server
Contents
2 Setting Up Your Server
3 Maintaining Your Server
Updating the BIOS
4 Installing Components
Opening the BIOS Setup utility
Resetting the BIOS
BIOS Settings
C Safety, Regulatory, and Legal Information
Server Specifications
Index
Page
Checking Out Your GatewayServer
Where drives, ports, jacks, and controls are located
Where system board components are located
Read this chapter to learn
Chapter 1 Checking Out Your Gateway Server
Front
Control panel
Back
Back
Processor Processor Fan module Power SCSI distribution backplane
Interior
Power supply
Chapter 1 Checking Out Your Gateway Server
System board
Connectors
System board
Gateway Web site
Getting Help
Server Companion CD
Telephone support
Install your server into a cabinet Start and turn off your server
Setting UpServerYour
Read this chapter to learn how to Use your server safely
Set up your operating system
Setting up the hardware
Chapter 2 Setting Up Your Server
Surge protectors
Protecting from power source problems
Protecting from power source problems
Chapter 2 Setting Up Your Server
Uninterruptible power supplies
Line conditioners
Mounting your server into a cabinet
Mounting your server into a cabinet
Screws
To mount your server in a cabinet
Chapter 2 Setting Up Your Server
Screw hole
Mounting your server into a cabinet
Screw
Chapter 2 Setting Up Your Server
5 Insert a small screw through the disk guide and tighten the screw. Attach the remaining disk guide to the other side of the server
Mounting your server into a cabinet
7 Insert the slotted foot of a cabinet rail between each nut bar and post, then tighten the screws
Chapter 2 Setting Up Your Server
Mounting your server into a cabinet
Installing the front cover
To install the front cover optional
Chapter 2 Setting Up Your Server
4 Attach the remaining handle to the other side of the server
Mounting your server into a cabinet
Removing the server from a cabinet
To remove the server from a cabinet
Chapter 2 Setting Up Your Server
Starting your server
To start the server
When the system
When the power
indicator is
fault indicator is
To turn off the server
Understanding the power-on self-test
Turning off your server
Chapter 2 Setting Up Your Server
Setting up the operating system
Setting up the operating system
Chapter 2 Setting Up Your Server
Record the BIOS configuration Manage your server and network
MaintainingServerYour
Read this chapter to learn how to Care for your server
Chapter 3 Maintaining Your Server
Cleaning your server
Caring for your server
Cleaning the screen
Cleaning tips
Cleaning the keyboard
Caring for your server
To record your BIOS configuration
Preparing for system recovery
Recording the BIOS configuration
1 Print the appendix for “BIOS Settings” on page
Gateway Server Manager
System administration
System administration
Server security
To remove a BIOS security password
Using BIOS security passwords
To set the BIOS security passwords
Chapter 3 Maintaining Your Server
You can use your Server Companion CD to Install hardware drivers
Using your Server Companion CD
Using your Server Companion CD
Install programs View server documentation
Chapter 3 Maintaining Your Server
To turn on the System ID indicator
Identifying your server
Updating the baseboard management controller firmware
Updating the baseboard management controller firmware
Page
Updating the baseboard management controller firmware
Follow the instructions in “Opening the server case” on page
Move the BMC Write Enable jumper back to pins
To view the Field Replaceable Unit FRU information
Using the System Setup Utility
Viewing FRU information
Chapter 3 Maintaining Your Server
To set up remote LAN access
Setting up remote access
Setting up remote LAN access
Using the System Setup Utility
Chapter 3 Maintaining Your Server
Setting up remote modem or serial access
To set up remote modem or serial access
Using the System Setup Utility
In the Access Mode list, click the remote access mode
Chapter 3 Maintaining Your Server
Setting up paging alerts
To set up paging alerts
12 Click Options, then click Configure Event Actions
To set up LAN alerts
Using the System Setup Utility
9 Click Options, then click Configure Event Actions
Chapter 3 Maintaining Your Server
ComponentsInstalling
Selecting a place to work
Preparing to install components
Chapter 4 Installing Components
Gathering the tools you need
Preventing static electricity discharge
Preventing static electricity discharge
Chapter 4 Installing Components
Opening the server case
To open the server
Opening the server case
6 Lift the top panel away from the server
Chapter 4 Installing Components
Closing the server case
To close the server case
Replacing the CD/diskette drive in the Flex Bay
Installing drives
Installing drives
To replace the drive in the Flex Bay
Chapter 4 Installing Components
3 While holding the locking handle, pull the drive out of the server
Installing drives
Installing a hot-swap SCSI hard drive into the Flex Bay
To install a hot-swap hard drive into the Flex Bay
Chapter 4 Installing Components
4 Insert the Flex Bay plug into the top left area of the front control panel. The Flex Bay plug comes in your server’s accessory box
Installing drives
7 Press the lever closed to lock the drive into place
Chapter 4 Installing Components
Installing a hard drive
To install a hard drive
Installing drives
3 Pull the tray straight out of the server
Chapter 4 Installing Components
4 If you are replacing a hard drive, remove the four screws that secure the old hard drive to the drive tray, then remove the drive from the tray
Installing drives
7 Close the drive’s release lever
Installing memory
Chapter 4 Installing Components
2 Follow the instructions in “Opening the server case” on page
To install or replace memory
Installing memory
Chapter 4 Installing Components
Installing PCI expansion cards
To replace, add, or reseat a PCI expansion card
2 Follow the instructions in “Opening the server case” on page
Installing PCI expansion cards
Chapter 4 Installing Components
7 If this is the first time the slot will be used for an expansion card, remove the slot’s EMI shield from the riser card by pushing it toward the back of the riser card
9 Rotate the card locking clip closed
12 Follow the instructions in “Closing the server case” on page
Installing PCI expansion cards
11 Press the riser card back into the server
Chapter 4 Installing Components
Replacing the fan module
To replace the fan module
2 Follow the instructions in “Opening the server case” on page
Replacing the fan module
Fan module guide
Air baffle mounting post hole
9 Follow the instructions in “Closing the server case” on page
Chapter 4 Installing Components
To replace a processor
Installing a processor
Installing a processor
3 Follow the instructions in “Opening the server case” on page
Chapter 4 Installing Components
4 Lift the transparent air duct away from the processor sockets
Installing a processor
7 Remove the remaining clip 8 Remove the heat sink
11 Before inserting the processor into the socket, make sure that
15 Follow the instructions in “Closing the server case” on page
Chapter 4 Installing Components
Replacing the power supply
Replacing the power supply
To replace the power supply
2 Follow the instructions in “Opening the server case” on page
Chapter 4 Installing Components
5 Lift the power supply out of the case
7 Follow the instructions in “Closing the server case” on page
Replacing the power supply
Chapter 4 Installing Components
Replacing the SCSI backplane
To replace the SCSI backplane
Replacing the SCSI backplane
Keyhole slot mounting post
Reinstall the fan module
Follow the instructions in “Closing the server case” on page
Chapter 4 Installing Components
Replacing the CMOS battery
Replacing the CMOS battery
To replace the battery
5 Follow the instructions in “Opening the server case” on page
Chapter 4 Installing Components
Restore any BIOS settings that you wrote down in Step
Replacing the power distribution board
Replacing the power distribution board
Follow the instructions in “Closing the server case” on page
Chapter 4 Installing Components
Reinstall the SCSI backplane, then reinstall the power supply
2 Follow the instructions in “Opening the server case” on page
Replacing the front panel board
Replacing the front panel board
Chapter 4 Installing Components
Light pipes
Replacing the front panel board
7 Follow the instructions in “Closing the server case” on page
Chapter 4 Installing Components
Replacing the system board
To replace the system board
Replacing the system board
8 Remove the three screws that secure the system board to the server
Chapter 4 Installing Components
11 Lift the board away from the case
16 Reinstall the riser cards. For instructions, see “Installing PCI expansion cards” on page
Replacing the system board
Chapter 4 Installing Components
Update the BIOS Reset the BIOS settings to their factory defaults
Using the BIOS Setup Utility
Read this chapter to learn how to Open the BIOS Setup utility
Reset the BIOS passwords
Chapter 5 Using the BIOS Setup Utility
Opening the BIOS Setup utility
To open the BIOS Setup utility
Updating the BIOS
Updating the BIOS
To update the BIOS
To reset the BIOS using the system board jumper
Resetting the BIOS
To reset the BIOS using the power and reset buttons
Chapter 5 Using the BIOS Setup Utility
8 Follow the instructions in “Closing the server case” on page
Resetting BIOS passwords
Resetting the BIOS
Chapter 5 Using the BIOS Setup Utility
Interpret error messages and codes Troubleshoot
Troubleshooting
Read this chapter to learn how to Get telephone support and training
Telephone support
Chapter 6 Troubleshooting
See “Troubleshooting” on page
Before calling Gateway Technical Support
Telephone numbers
Service description
How to reach
Telephone support
Chapter 6 Troubleshooting
Tutoring and training
For more information
Service description
Safety guidelines
Safety guidelines
Hard disk controller failure - press F1 to try reboot
Error messages
Error loading operating system
Insert bootable media device
Memory size error
Invalid password
Memory errors were detected while the system started up
Error messages
Chapter 6 Troubleshooting
Troubleshooting
First steps
Beep codes
Battery replacement
Troubleshooting
Description
Troubleshooting steps
Beeps
Chapter 6 Troubleshooting
CD drive
BIOS
The settings in the BIOS Setup utility are not retained
Diskette drive
Hard drive
You receive a “Non-system disk” or “disk error” error message
Expansion cards
The diskette drive LED is lit continuously
Internet
To repair the master boot record
The master boot record is corrupted
Your server does not recognize a SCSI drive
Memory
Memory errors were detected during server start up
Keyboard
Modem telephone dial-up
Troubleshooting
To check the dialing properties in Windows
Your 56K modem does not connect at 56K
Your server is running but there is no picture
Monitor
The modem is not recognized by your server
The color is not uniform
You press the power button, but the server does not turn on
Power
A horizontal line or wire is visible across the monitor screen
When you turn on the server, it makes several short beeps
Chapter 6 Troubleshooting
SpecificationsServer A
Card sizes Power supply
System specifications
Case size Weight Fans Ports
Appendix A
Processor
System board specifications
System board specifications
Chipset
Requirements
Environmental specifications
Variable
Appendix A
Additional specifications
Additional specifications
Appendix A
BIOS Settings B
To view all BIOS settings
Setting
BIOS menu
BIOS submenu
Appendix B
Setting
BIOS menu
BIOS submenu
Value
BIOS menu
Security
Server
BIOS submenu
BIOS submenu
Boot
BIOS menu
Setting
Appendix B
Setting up your system
Safety Regulatory, and C Legal Information
Important safety information
Care during use
Replacement parts and accessories
Appendix C
Federal Communications Commission FCC
Regulatory compliance statements
United States of America
Unintentional emitter per FCC Part FCC Part 15 Class A Statement
Responsible party
FCC declaration of conformity
Appendix C
Product
Canada
Industry Canada IC Unintentional emitter per ICES-003
Appendix C
Laser safety statement
California Proposition 65 Warning
Trademark Acknowledgments
Notices
All Rights Reserved
Copyright 2003 Gateway, Inc All Rights Reserved 14303 Gateway Place
Appendix C
Index
Numerics
Page
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updating the BIOS 91 UPS USB ports internal connector 5 location 2
modem 108 monitor 110 power power source problems 9 processor
uninterruptible power supply UPS 10 updating BIOS
user password 30 utilities BIOS Setup
