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Gateway 955 manual Front, Control panel, Checking Out Your Gateway Server

Models: 955

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Chapter 1: Checking Out Your Gateway Server

Front

			Diskette	Control
SCSI hard drive 1	SCSI hard drive 2	CD drive drive		panel

Control panel

Power indicator
LAN 1 activity indicator	System fault indicator
LAN 2 activity indicator	Hard drive activity indicator

	System ID
	indicator
	System ID
	button
VGA	Reset
port	button
	USB port

Power button

Non-maskable interrupt button

2	www.gateway.com

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Gateway 955 manual Front, Control panel, Checking Out Your Gateway Server

Contents

Page Page Contents 2 Setting Up Your Server1 Checking Out Your Gateway Server 3 Maintaining Your Server4 Installing Components Opening the BIOS Setup utilityUpdating the BIOS Resetting the BIOSC Safety, Regulatory, and Legal Information Server SpecificationsBIOS Settings IndexPage Where drives, ports, jacks, and controls are located Where system board components are locatedChecking Out Your GatewayServer Read this chapter to learnChapter 1 Checking Out Your Gateway Server FrontControl panel Back BackInterior Power supplyProcessor Processor Fan module Power SCSI distribution backplane Chapter 1 Checking Out Your Gateway ServerSystem board ConnectorsSystem board Getting Help Server Companion CDGateway Web site Telephone supportSetting UpServerYour Read this chapter to learn how to Use your server safelyInstall your server into a cabinet Start and turn off your server Set up your operating systemSetting up the hardware Chapter 2 Setting Up Your ServerSurge protectors Protecting from power source problemsProtecting from power source problems Chapter 2 Setting Up Your Server Uninterruptible power suppliesLine conditioners Mounting your server into a cabinet Mounting your server into a cabinetScrews To mount your server in a cabinetChapter 2 Setting Up Your Server Screw hole Mounting your server into a cabinetScrew Chapter 2 Setting Up Your Server 5 Insert a small screw through the disk guide and tighten the screw. Attach the remaining disk guide to the other side of the serverMounting your server into a cabinet 7 Insert the slotted foot of a cabinet rail between each nut bar and post, then tighten the screwsChapter 2 Setting Up Your Server Mounting your server into a cabinet Installing the front coverTo install the front cover optional Chapter 2 Setting Up Your Server 4 Attach the remaining handle to the other side of the serverMounting your server into a cabinet Removing the server from a cabinetTo remove the server from a cabinet Chapter 2 Setting Up Your Server Starting your serverTo start the server When the power indicator isWhen the system fault indicator isUnderstanding the power-on self-test Turning off your serverTo turn off the server Chapter 2 Setting Up Your ServerSetting up the operating system Setting up the operating systemChapter 2 Setting Up Your Server Record the BIOS configuration Manage your server and network MaintainingServerYourRead this chapter to learn how to Care for your server Chapter 3 Maintaining Your Server Cleaning your serverCaring for your server Cleaning tips Cleaning the keyboardCleaning the screen Caring for your serverPreparing for system recovery Recording the BIOS configurationTo record your BIOS configuration 1 Print the appendix for “BIOS Settings” on pageSystem administration System administrationGateway Server Manager Server securityUsing BIOS security passwords To set the BIOS security passwordsTo remove a BIOS security password Chapter 3 Maintaining Your ServerUsing your Server Companion CD Using your Server Companion CDYou can use your Server Companion CD to Install hardware drivers Install programs View server documentationChapter 3 Maintaining Your Server To turn on the System ID indicatorIdentifying your server Updating the baseboard management controller firmware Updating the baseboard management controller firmwarePage Updating the baseboard management controller firmware Follow the instructions in “Opening the server case” on pageMove the BMC Write Enable jumper back to pins Using the System Setup Utility Viewing FRU informationTo view the Field Replaceable Unit FRU information Chapter 3 Maintaining Your ServerSetting up remote access Setting up remote LAN accessTo set up remote LAN access Using the System Setup UtilityChapter 3 Maintaining Your Server Setting up remote modem or serial accessTo set up remote modem or serial access Using the System Setup Utility In the Access Mode list, click the remote access modeChapter 3 Maintaining Your Server Setting up paging alertsTo set up paging alerts 12 Click Options, then click Configure Event Actions To set up LAN alertsUsing the System Setup Utility 9 Click Options, then click Configure Event Actions Chapter 3 Maintaining Your ServerComponentsInstalling Preparing to install components Chapter 4 Installing ComponentsSelecting a place to work Gathering the tools you needPreventing static electricity discharge Preventing static electricity dischargeChapter 4 Installing Components Opening the server caseTo open the server Opening the server case 6 Lift the top panel away from the serverChapter 4 Installing Components Closing the server caseTo close the server case Installing drives Installing drivesReplacing the CD/diskette drive in the Flex Bay To replace the drive in the Flex BayChapter 4 Installing Components 3 While holding the locking handle, pull the drive out of the serverInstalling drives Installing a hot-swap SCSI hard drive into the Flex BayTo install a hot-swap hard drive into the Flex Bay Chapter 4 Installing Components 4 Insert the Flex Bay plug into the top left area of the front control panel. The Flex Bay plug comes in your server’s accessory boxInstalling drives 7 Press the lever closed to lock the drive into placeChapter 4 Installing Components Installing a hard driveTo install a hard drive Installing drives 3 Pull the tray straight out of the serverChapter 4 Installing Components 4 If you are replacing a hard drive, remove the four screws that secure the old hard drive to the drive tray, then remove the drive from the trayInstalling drives 7 Close the drive’s release leverInstalling memory Chapter 4 Installing Components2 Follow the instructions in “Opening the server case” on page To install or replace memoryInstalling memory Installing PCI expansion cards To replace, add, or reseat a PCI expansion cardChapter 4 Installing Components 2 Follow the instructions in “Opening the server case” on pageInstalling PCI expansion cards Chapter 4 Installing Components 7 If this is the first time the slot will be used for an expansion card, remove the slot’s EMI shield from the riser card by pushing it toward the back of the riser card12 Follow the instructions in “Closing the server case” on page Installing PCI expansion cards9 Rotate the card locking clip closed 11 Press the riser card back into the serverReplacing the fan module To replace the fan moduleChapter 4 Installing Components 2 Follow the instructions in “Opening the server case” on pageReplacing the fan module Fan module guideAir baffle mounting post hole 9 Follow the instructions in “Closing the server case” on pageChapter 4 Installing Components Installing a processor Installing a processorTo replace a processor 3 Follow the instructions in “Opening the server case” on pageChapter 4 Installing Components 4 Lift the transparent air duct away from the processor socketsInstalling a processor 7 Remove the remaining clip 8 Remove the heat sink11 Before inserting the processor into the socket, make sure that 15 Follow the instructions in “Closing the server case” on pageChapter 4 Installing Components Replacing the power supply To replace the power supplyReplacing the power supply 2 Follow the instructions in “Opening the server case” on pageChapter 4 Installing Components 5 Lift the power supply out of the case 7 Follow the instructions in “Closing the server case” on pageReplacing the power supply Chapter 4 Installing Components Replacing the SCSI backplaneTo replace the SCSI backplane Replacing the SCSI backplane Keyhole slot mounting postReinstall the fan module Follow the instructions in “Closing the server case” on pageChapter 4 Installing Components Replacing the CMOS battery To replace the batteryReplacing the CMOS battery 5 Follow the instructions in “Opening the server case” on pageChapter 4 Installing Components Restore any BIOS settings that you wrote down in StepReplacing the power distribution board Replacing the power distribution boardFollow the instructions in “Closing the server case” on page Chapter 4 Installing ComponentsReinstall the SCSI backplane, then reinstall the power supply 2 Follow the instructions in “Opening the server case” on page Replacing the front panel boardReplacing the front panel board Chapter 4 Installing Components Light pipes Replacing the front panel board7 Follow the instructions in “Closing the server case” on page Chapter 4 Installing Components Replacing the system boardTo replace the system board Replacing the system board 8 Remove the three screws that secure the system board to the serverChapter 4 Installing Components 11 Lift the board away from the case16 Reinstall the riser cards. For instructions, see “Installing PCI expansion cards” on page Replacing the system boardChapter 4 Installing Components Using the BIOS Setup Utility Read this chapter to learn how to Open the BIOS Setup utilityUpdate the BIOS Reset the BIOS settings to their factory defaults Reset the BIOS passwordsChapter 5 Using the BIOS Setup Utility Opening the BIOS Setup utilityTo open the BIOS Setup utility Updating the BIOS Updating the BIOSTo update the BIOS Resetting the BIOS To reset the BIOS using the power and reset buttonsTo reset the BIOS using the system board jumper Chapter 5 Using the BIOS Setup Utility8 Follow the instructions in “Closing the server case” on page Resetting BIOS passwordsResetting the BIOS Chapter 5 Using the BIOS Setup Utility Interpret error messages and codes Troubleshoot TroubleshootingRead this chapter to learn how to Get telephone support and training Chapter 6 Troubleshooting See “Troubleshooting” on pageTelephone support Before calling Gateway Technical SupportService description How to reachTelephone numbers Telephone supportTutoring and training For more informationChapter 6 Troubleshooting Service descriptionSafety guidelines Safety guidelinesError messages Error loading operating systemHard disk controller failure - press F1 to try reboot Insert bootable media deviceInvalid password Memory errors were detected while the system started upMemory size error Error messagesChapter 6 Troubleshooting TroubleshootingFirst steps Beep codes Battery replacementTroubleshooting Troubleshooting steps BeepsDescription Chapter 6 TroubleshootingBIOS The settings in the BIOS Setup utility are not retainedCD drive Diskette driveYou receive a “Non-system disk” or “disk error” error message Expansion cardsHard drive The diskette drive LED is lit continuouslyTo repair the master boot record The master boot record is corruptedInternet Your server does not recognize a SCSI driveMemory errors were detected during server start up KeyboardMemory Modem telephone dial-upTroubleshooting To check the dialing properties in WindowsYour 56K modem does not connect at 56K Monitor The modem is not recognized by your serverYour server is running but there is no picture The color is not uniformPower A horizontal line or wire is visible across the monitor screenYou press the power button, but the server does not turn on When you turn on the server, it makes several short beepsChapter 6 Troubleshooting SpecificationsServer A System specifications Case size Weight Fans PortsCard sizes Power supply Appendix ASystem board specifications System board specificationsProcessor ChipsetEnvironmental specifications VariableRequirements Appendix AAdditional specifications Additional specificationsAppendix A BIOS Settings B To view all BIOS settingsBIOS menu BIOS submenuSetting Appendix BBIOS menu BIOS submenuSetting ValueSecurity ServerBIOS menu BIOS submenuBoot BIOS menuBIOS submenu SettingAppendix B Setting up your system Safety Regulatory, and C Legal InformationImportant safety information Care during use Replacement parts and accessoriesAppendix C Regulatory compliance statements United States of AmericaFederal Communications Commission FCC Unintentional emitter per FCC Part FCC Part 15 Class A StatementFCC declaration of conformity Appendix CResponsible party ProductCanada Industry Canada IC Unintentional emitter per ICES-003Appendix C Laser safety statementCalifornia Proposition 65 Warning Notices All Rights ReservedTrademark Acknowledgments Copyright 2003 Gateway, Inc All Rights Reserved 14303 Gateway PlaceAppendix C Index NumericsPage Page Page Page modem 108 monitor 110 power power source problems 9 processor uninterruptible power supply UPS 10 updating BIOSupdating the BIOS 91 UPS USB ports internal connector 5 location 2 user password 30 utilities BIOS Setup