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Gateway 955 manual Resetting BIOS passwords, Resetting the BIOS

Models: 955

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Resetting the BIOS

Warning

Moving the jumper while the power is on can damage your server. Always turn off the server and unplug the power cord and all other cables before changing the jumper.

7 Place a jumper across the CLR/CMOS pins of jumper J1D4, then remove the jumper. The BIOS settings are cleared.

CLR/CMOS (clear BIOS) pins

8 Follow the instructions in “Closing the server case” on page 48.

Resetting BIOS passwords

To reset BIOS passwords, you must reset and clear all BIOS settings. To reset BIOS passwords, follow the instructions in “Resetting the BIOS” on page 92.

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Page 99

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Gateway 955 Resetting BIOS passwords, Resetting the BIOS, Follow the instructions in “Closing the server case” on page

Contents

Page Page 3 Maintaining Your Server Contents2 Setting Up Your Server 1 Checking Out Your Gateway ServerResetting the BIOS 4 Installing ComponentsOpening the BIOS Setup utility Updating the BIOSIndex C Safety, Regulatory, and Legal InformationServer Specifications BIOS SettingsPage Read this chapter to learn Where drives, ports, jacks, and controls are locatedWhere system board components are located Checking Out Your GatewayServerFront Control panelChapter 1 Checking Out Your Gateway Server Back BackChapter 1 Checking Out Your Gateway Server InteriorPower supply Processor Processor Fan module Power SCSI distribution backplaneConnectors System boardSystem board Telephone support Getting HelpServer Companion CD Gateway Web siteSet up your operating system Setting UpServerYourRead this chapter to learn how to Use your server safely Install your server into a cabinet Start and turn off your serverChapter 2 Setting Up Your Server Setting up the hardwareProtecting from power source problems Protecting from power source problemsSurge protectors Uninterruptible power supplies Line conditionersChapter 2 Setting Up Your Server Mounting your server into a cabinet Mounting your server into a cabinetTo mount your server in a cabinet Chapter 2 Setting Up Your ServerScrews Mounting your server into a cabinet ScrewScrew hole 5 Insert a small screw through the disk guide and tighten the screw. Attach the remaining disk guide to the other side of the server Chapter 2 Setting Up Your Server7 Insert the slotted foot of a cabinet rail between each nut bar and post, then tighten the screws Mounting your server into a cabinetChapter 2 Setting Up Your Server Installing the front cover To install the front cover optionalMounting your server into a cabinet 4 Attach the remaining handle to the other side of the server Chapter 2 Setting Up Your ServerRemoving the server from a cabinet To remove the server from a cabinetMounting your server into a cabinet Starting your server To start the serverChapter 2 Setting Up Your Server fault indicator is When the powerindicator is When the systemChapter 2 Setting Up Your Server Understanding the power-on self-testTurning off your server To turn off the serverSetting up the operating system Setting up the operating systemChapter 2 Setting Up Your Server MaintainingServerYour Read this chapter to learn how to Care for your serverRecord the BIOS configuration Manage your server and network Cleaning your server Caring for your serverChapter 3 Maintaining Your Server Caring for your server Cleaning tipsCleaning the keyboard Cleaning the screen1 Print the appendix for “BIOS Settings” on page Preparing for system recoveryRecording the BIOS configuration To record your BIOS configurationServer security System administrationSystem administration Gateway Server ManagerChapter 3 Maintaining Your Server Using BIOS security passwordsTo set the BIOS security passwords To remove a BIOS security passwordInstall programs View server documentation Using your Server Companion CDUsing your Server Companion CD You can use your Server Companion CD to Install hardware driversTo turn on the System ID indicator Identifying your serverChapter 3 Maintaining Your Server Updating the baseboard management controller firmware Updating the baseboard management controller firmwarePage Follow the instructions in “Opening the server case” on page Move the BMC Write Enable jumper back to pinsUpdating the baseboard management controller firmware Chapter 3 Maintaining Your Server Using the System Setup UtilityViewing FRU information To view the Field Replaceable Unit FRU informationUsing the System Setup Utility Setting up remote accessSetting up remote LAN access To set up remote LAN accessSetting up remote modem or serial access To set up remote modem or serial accessChapter 3 Maintaining Your Server In the Access Mode list, click the remote access mode Using the System Setup UtilitySetting up paging alerts To set up paging alertsChapter 3 Maintaining Your Server To set up LAN alerts Using the System Setup Utility12 Click Options, then click Configure Event Actions Chapter 3 Maintaining Your Server 9 Click Options, then click Configure Event ActionsComponentsInstalling Gathering the tools you need Preparing to install componentsChapter 4 Installing Components Selecting a place to workPreventing static electricity discharge Preventing static electricity dischargeOpening the server case To open the serverChapter 4 Installing Components 6 Lift the top panel away from the server Opening the server caseClosing the server case To close the server caseChapter 4 Installing Components To replace the drive in the Flex Bay Installing drivesInstalling drives Replacing the CD/diskette drive in the Flex Bay3 While holding the locking handle, pull the drive out of the server Chapter 4 Installing ComponentsInstalling a hot-swap SCSI hard drive into the Flex Bay To install a hot-swap hard drive into the Flex BayInstalling drives 4 Insert the Flex Bay plug into the top left area of the front control panel. The Flex Bay plug comes in your server’s accessory box Chapter 4 Installing Components7 Press the lever closed to lock the drive into place Installing drivesInstalling a hard drive To install a hard driveChapter 4 Installing Components 3 Pull the tray straight out of the server Installing drives4 If you are replacing a hard drive, remove the four screws that secure the old hard drive to the drive tray, then remove the drive from the tray Chapter 4 Installing Components7 Close the drive’s release lever Installing drivesChapter 4 Installing Components Installing memoryTo install or replace memory Installing memory2 Follow the instructions in “Opening the server case” on page 2 Follow the instructions in “Opening the server case” on page Installing PCI expansion cardsTo replace, add, or reseat a PCI expansion card Chapter 4 Installing ComponentsInstalling PCI expansion cards 7 If this is the first time the slot will be used for an expansion card, remove the slot’s EMI shield from the riser card by pushing it toward the back of the riser card Chapter 4 Installing Components11 Press the riser card back into the server 12 Follow the instructions in “Closing the server case” on pageInstalling PCI expansion cards 9 Rotate the card locking clip closed2 Follow the instructions in “Opening the server case” on page Replacing the fan moduleTo replace the fan module Chapter 4 Installing ComponentsFan module guide Replacing the fan module9 Follow the instructions in “Closing the server case” on page Chapter 4 Installing ComponentsAir baffle mounting post hole 3 Follow the instructions in “Opening the server case” on page Installing a processorInstalling a processor To replace a processor4 Lift the transparent air duct away from the processor sockets Chapter 4 Installing Components7 Remove the remaining clip 8 Remove the heat sink Installing a processor15 Follow the instructions in “Closing the server case” on page Chapter 4 Installing Components11 Before inserting the processor into the socket, make sure that 2 Follow the instructions in “Opening the server case” on page Replacing the power supplyTo replace the power supply Replacing the power supplyChapter 4 Installing Components 7 Follow the instructions in “Closing the server case” on page Replacing the power supply5 Lift the power supply out of the case Replacing the SCSI backplane To replace the SCSI backplaneChapter 4 Installing Components Keyhole slot mounting post Replacing the SCSI backplaneFollow the instructions in “Closing the server case” on page Chapter 4 Installing ComponentsReinstall the fan module 5 Follow the instructions in “Opening the server case” on page Replacing the CMOS batteryTo replace the battery Replacing the CMOS batteryRestore any BIOS settings that you wrote down in Step Chapter 4 Installing ComponentsReplacing the power distribution board Replacing the power distribution boardChapter 4 Installing Components Reinstall the SCSI backplane, then reinstall the power supplyFollow the instructions in “Closing the server case” on page Replacing the front panel board Replacing the front panel board2 Follow the instructions in “Opening the server case” on page Chapter 4 Installing Components Replacing the front panel board 7 Follow the instructions in “Closing the server case” on pageLight pipes Replacing the system board To replace the system boardChapter 4 Installing Components 8 Remove the three screws that secure the system board to the server Replacing the system board11 Lift the board away from the case Chapter 4 Installing ComponentsReplacing the system board 16 Reinstall the riser cards. For instructions, see “Installing PCI expansion cards” on pageChapter 4 Installing Components Reset the BIOS passwords Using the BIOS Setup UtilityRead this chapter to learn how to Open the BIOS Setup utility Update the BIOS Reset the BIOS settings to their factory defaultsOpening the BIOS Setup utility To open the BIOS Setup utilityChapter 5 Using the BIOS Setup Utility Updating the BIOS To update the BIOSUpdating the BIOS Chapter 5 Using the BIOS Setup Utility Resetting the BIOSTo reset the BIOS using the power and reset buttons To reset the BIOS using the system board jumperResetting BIOS passwords Resetting the BIOS8 Follow the instructions in “Closing the server case” on page Chapter 5 Using the BIOS Setup Utility Troubleshooting Read this chapter to learn how to Get telephone support and trainingInterpret error messages and codes Troubleshoot Before calling Gateway Technical Support Chapter 6 TroubleshootingSee “Troubleshooting” on page Telephone supportTelephone support Service descriptionHow to reach Telephone numbersService description Tutoring and trainingFor more information Chapter 6 TroubleshootingSafety guidelines Safety guidelinesInsert bootable media device Error messagesError loading operating system Hard disk controller failure - press F1 to try rebootError messages Invalid passwordMemory errors were detected while the system started up Memory size errorTroubleshooting First stepsChapter 6 Troubleshooting Battery replacement TroubleshootingBeep codes Chapter 6 Troubleshooting Troubleshooting stepsBeeps DescriptionDiskette drive BIOSThe settings in the BIOS Setup utility are not retained CD driveThe diskette drive LED is lit continuously You receive a “Non-system disk” or “disk error” error messageExpansion cards Hard driveYour server does not recognize a SCSI drive To repair the master boot recordThe master boot record is corrupted InternetModem telephone dial-up Memory errors were detected during server start upKeyboard MemoryTo check the dialing properties in Windows Your 56K modem does not connect at 56KTroubleshooting The color is not uniform MonitorThe modem is not recognized by your server Your server is running but there is no pictureWhen you turn on the server, it makes several short beeps PowerA horizontal line or wire is visible across the monitor screen You press the power button, but the server does not turn onChapter 6 Troubleshooting SpecificationsServer A Appendix A System specificationsCase size Weight Fans Ports Card sizes Power supplyChipset System board specificationsSystem board specifications ProcessorAppendix A Environmental specificationsVariable RequirementsAdditional specifications Additional specificationsAppendix A To view all BIOS settings BIOS Settings BAppendix B BIOS menuBIOS submenu SettingValue BIOS menuBIOS submenu SettingBIOS submenu SecurityServer BIOS menuSetting BootBIOS menu BIOS submenuAppendix B Safety Regulatory, and C Legal Information Important safety informationSetting up your system Replacement parts and accessories Appendix CCare during use Unintentional emitter per FCC Part FCC Part 15 Class A Statement Regulatory compliance statementsUnited States of America Federal Communications Commission FCCProduct FCC declaration of conformityAppendix C Responsible partyIndustry Canada IC Unintentional emitter per ICES-003 CanadaLaser safety statement California Proposition 65 WarningAppendix C Copyright 2003 Gateway, Inc All Rights Reserved 14303 Gateway Place NoticesAll Rights Reserved Trademark AcknowledgmentsAppendix C Numerics IndexPage Page Page Page user password 30 utilities BIOS Setup modem 108 monitor 110 power power source problems 9 processoruninterruptible power supply UPS 10 updating BIOS updating the BIOS 91 UPS USB ports internal connector 5 location 2