112 | Gateway 955 specs

Chapter 6: Troubleshooting

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Gateway 955 manual 112

Contents

Page Page Contents Installing Components Troubleshooting 119 Iii113 125Page Checking Out Your GatewayServer Front Control panel Back Interior Connectors System board Gateway Web site Getting HelpServer Companion CD Telephone support Setting UpServerYour Setting up the hardware Protecting from power source problems Surge protectors Uninterruptible power supplies Line conditioners Mounting your server into a cabinet To mount your server in a cabinet Screw Setting Up Your Server Mounting your server into a cabinet Setting Up Your Server Installing the front cover To install the front cover optional Setting Up Your Server Removing the server from a cabinet To remove the server from a cabinet Starting your server To start the server When the power It means Indicator is When the system It means Fault indicator is Turning off your server Understanding the power-on self-testTo turn off the server Setting up the operating system Setting Up Your Server MaintainingServerYour Cleaning your server Caring for your server Cleaning tips Recording the Bios configuration Preparing for system recoveryTo record your Bios configuration Server security System administrationGateway Server Manager To lock the server To set the Bios security passwords To remove a Bios security password Using your Server Companion CD To turn on the System ID indicator Identifying your server Updating the baseboard management controller firmware Page Follow the instructions in Opening the server case on Viewing FRU information Using the System Setup UtilityTo view the Field Replaceable Unit FRU information Viewing sensor data records Setting up remote accessTo set up remote LAN access To view the Sensor Data Records SDR To set up remote modem or serial access Using the System Setup Utility To set up paging alerts To set up LAN alerts Maintaining Your Server ComponentsInstalling Gathering the tools you need Preparing to install componentsSelecting a place to work Getting Help Preventing static electricity discharge Opening the server case To open the server Opening the server case Closing the server case To close the server case Replacing the CD/diskette drive in the Flex Bay Installing drivesTo replace the drive in the Flex Bay Installing Components Installing a hot-swap Scsi hard drive into the Flex Bay To install a hot-swap hard drive into the Flex Bay Installing Components Installing drives Installing a hard drive To install a hard drive Installing drives Screw Installing drives Installing memory To install or replace memory Installing PCI expansion cards To replace, add, or reseat a PCI expansion card Installing PCI expansion cards Installing Components Follow the instructions in Closing the server case on Replacing the fan module To replace the fan module Replacing the fan module Air baffle mounting post hole Installing a processor To replace a processor Installing Components Remove the remaining clip Remove the heat sink Follow the instructions in Closing the server case on Replacing the power supply To replace the power supply Installing Components Follow the instructions in Closing the server case on Replacing the Scsi backplane To replace the Scsi backplane Replacing the Scsi backplane Follow the instructions in Closing the server case on Replacing the Cmos battery To replace the battery Cmos battery Replacing the power distribution board Follow the instructions in Closing the server case on Replacing the front panel board Installing Components Follow the instructions in Closing the server case on Replacing the system board To replace the system board Replacing the system board Guide Replacing the system board Installing Components Using the Bios Setup Utility Opening the Bios Setup utility To open the Bios Setup utility Updating the Bios To update the Bios To reset the Bios using the power and reset buttons Resetting the BiosTo reset the Bios using the system board jumper Resetting Bios passwords Resetting the Bios Using the Bios Setup Utility Troubleshooting Telephone support Before calling Gateway Technical Support Resource Service description How to reach Telephone numbers Resource Service description For more information Tutoring and training Safety guidelines Error messages Memory size error Invalid passwordMemory errors were detected while the system started up Invalid partition table Troubleshooting First steps Battery replacement Beep codes Beeps Description Troubleshooting steps CD drive Diskette drive Hard drive You receive a Non-system disk or disk error error messageExpansion cards Diskette drive LED is lit continuously Internet To repair the master boot recordMaster boot record is corrupted Your server does not recognize a Scsi drive Memory KeyboardModem telephone dial-up To check the dialing properties in Windows Your 56K modem does not connect at 56K Your server is running but there is no picture MonitorModem is not recognized by your server Color is not uniform When you turn on the server, it makes several short beeps PowerYou press the power button, but the server does not turn on Processor 112 SpecificationsServer a 113 Card sizes Power supply System specificationsCase size Weight Fans Ports Certifications Chipset System board specificationsProcessor Memory Environmental specifications Variable Requirements Additional specifications 118 To view all Bios settings 119 Bios menu Bios submenu Setting Value Main Advanced Bios menu Bios submenu Setting Value Bank #3 Bios menu Bios submenu Setting Value Security Server Boot 124 Setting up your system Important safety information125 Replacement parts and accessories Care during use Regulatory compliance statements United States of America FCC declaration of conformity Product Canada Industry Canada IC Unintentional emitter per ICES-003 Laser safety statement California Proposition 65 Warning All Rights Reserved Trademark Acknowledgments 132 Index 133 134 Dimm 135 IDE 136 RAM 137 138