Page
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2 Setting Up Your Server
Contents
1 Checking Out Your Gateway Server
3 Maintaining Your Server
Opening the BIOS Setup utility
4 Installing Components
Updating the BIOS
Resetting the BIOS
Server Specifications
C Safety, Regulatory, and Legal Information
BIOS Settings
Index
Page
Where system board components are located
Where drives, ports, jacks, and controls are located
Checking Out Your GatewayServer
Read this chapter to learn
Control panel
Front
Chapter 1 Checking Out Your Gateway Server
Back
Back
Power supply
Interior
Processor Processor Fan module Power SCSI distribution backplane
Chapter 1 Checking Out Your Gateway Server
System board
Connectors
System board
Server Companion CD
Getting Help
Gateway Web site
Telephone support
Read this chapter to learn how to Use your server safely
Setting UpServerYour
Install your server into a cabinet Start and turn off your server
Set up your operating system
Chapter 2 Setting Up Your Server
Setting up the hardware
Protecting from power source problems
Protecting from power source problems
Surge protectors
Line conditioners
Uninterruptible power supplies
Chapter 2 Setting Up Your Server
Mounting your server into a cabinet
Mounting your server into a cabinet
Chapter 2 Setting Up Your Server
To mount your server in a cabinet
Screws
Screw
Mounting your server into a cabinet
Screw hole
5 Insert a small screw through the disk guide and tighten the screw. Attach the remaining disk guide to the other side of the server
Chapter 2 Setting Up Your Server
7 Insert the slotted foot of a cabinet rail between each nut bar and post, then tighten the screws
Mounting your server into a cabinet
Chapter 2 Setting Up Your Server
To install the front cover optional
Installing the front cover
Mounting your server into a cabinet
4 Attach the remaining handle to the other side of the server
Chapter 2 Setting Up Your Server
To remove the server from a cabinet
Removing the server from a cabinet
Mounting your server into a cabinet
To start the server
Starting your server
Chapter 2 Setting Up Your Server
indicator is
When the power
When the system
fault indicator is
Turning off your server
Understanding the power-on self-test
To turn off the server
Chapter 2 Setting Up Your Server
Setting up the operating system
Setting up the operating system
Chapter 2 Setting Up Your Server
Read this chapter to learn how to Care for your server
MaintainingServerYour
Record the BIOS configuration Manage your server and network
Caring for your server
Cleaning your server
Chapter 3 Maintaining Your Server
Cleaning the keyboard
Cleaning tips
Cleaning the screen
Caring for your server
Recording the BIOS configuration
Preparing for system recovery
To record your BIOS configuration
1 Print the appendix for “BIOS Settings” on page
System administration
System administration
Gateway Server Manager
Server security
To set the BIOS security passwords
Using BIOS security passwords
To remove a BIOS security password
Chapter 3 Maintaining Your Server
Using your Server Companion CD
Using your Server Companion CD
You can use your Server Companion CD to Install hardware drivers
Install programs View server documentation
Identifying your server
To turn on the System ID indicator
Chapter 3 Maintaining Your Server
Updating the baseboard management controller firmware
Updating the baseboard management controller firmware
Page
Move the BMC Write Enable jumper back to pins
Follow the instructions in “Opening the server case” on page
Updating the baseboard management controller firmware
Viewing FRU information
Using the System Setup Utility
To view the Field Replaceable Unit FRU information
Chapter 3 Maintaining Your Server
Setting up remote LAN access
Setting up remote access
To set up remote LAN access
Using the System Setup Utility
To set up remote modem or serial access
Setting up remote modem or serial access
Chapter 3 Maintaining Your Server
In the Access Mode list, click the remote access mode
Using the System Setup Utility
To set up paging alerts
Setting up paging alerts
Chapter 3 Maintaining Your Server
Using the System Setup Utility
To set up LAN alerts
12 Click Options, then click Configure Event Actions
Chapter 3 Maintaining Your Server
9 Click Options, then click Configure Event Actions
ComponentsInstalling
Chapter 4 Installing Components
Preparing to install components
Selecting a place to work
Gathering the tools you need
Preventing static electricity discharge
Preventing static electricity discharge
To open the server
Opening the server case
Chapter 4 Installing Components
6 Lift the top panel away from the server
Opening the server case
To close the server case
Closing the server case
Chapter 4 Installing Components
Installing drives
Installing drives
Replacing the CD/diskette drive in the Flex Bay
To replace the drive in the Flex Bay
3 While holding the locking handle, pull the drive out of the server
Chapter 4 Installing Components
To install a hot-swap hard drive into the Flex Bay
Installing a hot-swap SCSI hard drive into the Flex Bay
Installing drives
4 Insert the Flex Bay plug into the top left area of the front control panel. The Flex Bay plug comes in your server’s accessory box
Chapter 4 Installing Components
7 Press the lever closed to lock the drive into place
Installing drives
To install a hard drive
Installing a hard drive
Chapter 4 Installing Components
3 Pull the tray straight out of the server
Installing drives
4 If you are replacing a hard drive, remove the four screws that secure the old hard drive to the drive tray, then remove the drive from the tray
Chapter 4 Installing Components
7 Close the drive’s release lever
Installing drives
Chapter 4 Installing Components
Installing memory
Installing memory
To install or replace memory
2 Follow the instructions in “Opening the server case” on page
To replace, add, or reseat a PCI expansion card
Installing PCI expansion cards
Chapter 4 Installing Components
2 Follow the instructions in “Opening the server case” on page
Installing PCI expansion cards
7 If this is the first time the slot will be used for an expansion card, remove the slot’s EMI shield from the riser card by pushing it toward the back of the riser card
Chapter 4 Installing Components
Installing PCI expansion cards
12 Follow the instructions in “Closing the server case” on page
9 Rotate the card locking clip closed
11 Press the riser card back into the server
To replace the fan module
Replacing the fan module
Chapter 4 Installing Components
2 Follow the instructions in “Opening the server case” on page
Fan module guide
Replacing the fan module
Chapter 4 Installing Components
9 Follow the instructions in “Closing the server case” on page
Air baffle mounting post hole
Installing a processor
Installing a processor
To replace a processor
3 Follow the instructions in “Opening the server case” on page
4 Lift the transparent air duct away from the processor sockets
Chapter 4 Installing Components
7 Remove the remaining clip 8 Remove the heat sink
Installing a processor
Chapter 4 Installing Components
15 Follow the instructions in “Closing the server case” on page
11 Before inserting the processor into the socket, make sure that
To replace the power supply
Replacing the power supply
Replacing the power supply
2 Follow the instructions in “Opening the server case” on page
Chapter 4 Installing Components
Replacing the power supply
7 Follow the instructions in “Closing the server case” on page
5 Lift the power supply out of the case
To replace the SCSI backplane
Replacing the SCSI backplane
Chapter 4 Installing Components
Keyhole slot mounting post
Replacing the SCSI backplane
Chapter 4 Installing Components
Follow the instructions in “Closing the server case” on page
Reinstall the fan module
To replace the battery
Replacing the CMOS battery
Replacing the CMOS battery
5 Follow the instructions in “Opening the server case” on page
Restore any BIOS settings that you wrote down in Step
Chapter 4 Installing Components
Replacing the power distribution board
Replacing the power distribution board
Reinstall the SCSI backplane, then reinstall the power supply
Chapter 4 Installing Components
Follow the instructions in “Closing the server case” on page
Replacing the front panel board
Replacing the front panel board
2 Follow the instructions in “Opening the server case” on page
Chapter 4 Installing Components
7 Follow the instructions in “Closing the server case” on page
Replacing the front panel board
Light pipes
To replace the system board
Replacing the system board
Chapter 4 Installing Components
8 Remove the three screws that secure the system board to the server
Replacing the system board
11 Lift the board away from the case
Chapter 4 Installing Components
Replacing the system board
16 Reinstall the riser cards. For instructions, see “Installing PCI expansion cards” on page
Chapter 4 Installing Components
Read this chapter to learn how to Open the BIOS Setup utility
Using the BIOS Setup Utility
Update the BIOS Reset the BIOS settings to their factory defaults
Reset the BIOS passwords
To open the BIOS Setup utility
Opening the BIOS Setup utility
Chapter 5 Using the BIOS Setup Utility
To update the BIOS
Updating the BIOS
Updating the BIOS
To reset the BIOS using the power and reset buttons
Resetting the BIOS
To reset the BIOS using the system board jumper
Chapter 5 Using the BIOS Setup Utility
Resetting the BIOS
Resetting BIOS passwords
8 Follow the instructions in “Closing the server case” on page
Chapter 5 Using the BIOS Setup Utility
Read this chapter to learn how to Get telephone support and training
Troubleshooting
Interpret error messages and codes Troubleshoot
See “Troubleshooting” on page
Chapter 6 Troubleshooting
Telephone support
Before calling Gateway Technical Support
How to reach
Service description
Telephone numbers
Telephone support
For more information
Tutoring and training
Chapter 6 Troubleshooting
Service description
Safety guidelines
Safety guidelines
Error loading operating system
Error messages
Hard disk controller failure - press F1 to try reboot
Insert bootable media device
Memory errors were detected while the system started up
Invalid password
Memory size error
Error messages
First steps
Troubleshooting
Chapter 6 Troubleshooting
Troubleshooting
Battery replacement
Beep codes
Beeps
Troubleshooting steps
Description
Chapter 6 Troubleshooting
The settings in the BIOS Setup utility are not retained
BIOS
CD drive
Diskette drive
Expansion cards
You receive a “Non-system disk” or “disk error” error message
Hard drive
The diskette drive LED is lit continuously
The master boot record is corrupted
To repair the master boot record
Internet
Your server does not recognize a SCSI drive
Keyboard
Memory errors were detected during server start up
Memory
Modem telephone dial-up
Your 56K modem does not connect at 56K
To check the dialing properties in Windows
Troubleshooting
The modem is not recognized by your server
Monitor
Your server is running but there is no picture
The color is not uniform
A horizontal line or wire is visible across the monitor screen
Power
You press the power button, but the server does not turn on
When you turn on the server, it makes several short beeps
Chapter 6 Troubleshooting
SpecificationsServer A
Case size Weight Fans Ports
System specifications
Card sizes Power supply
Appendix A
System board specifications
System board specifications
Processor
Chipset
Variable
Environmental specifications
Requirements
Appendix A
Additional specifications
Additional specifications
Appendix A
To view all BIOS settings
BIOS Settings B
BIOS submenu
BIOS menu
Setting
Appendix B
BIOS submenu
BIOS menu
Setting
Value
Server
Security
BIOS menu
BIOS submenu
BIOS menu
Boot
BIOS submenu
Setting
Appendix B
Important safety information
Safety Regulatory, and C Legal Information
Setting up your system
Appendix C
Replacement parts and accessories
Care during use
United States of America
Regulatory compliance statements
Federal Communications Commission FCC
Unintentional emitter per FCC Part FCC Part 15 Class A Statement
Appendix C
FCC declaration of conformity
Responsible party
Product
Industry Canada IC Unintentional emitter per ICES-003
Canada
California Proposition 65 Warning
Laser safety statement
Appendix C
All Rights Reserved
Notices
Trademark Acknowledgments
Copyright 2003 Gateway, Inc All Rights Reserved 14303 Gateway Place
Appendix C
Numerics
Index
Page
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uninterruptible power supply UPS 10 updating BIOS
modem 108 monitor 110 power power source problems 9 processor
updating the BIOS 91 UPS USB ports internal connector 5 location 2
user password 30 utilities BIOS Setup