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3 Maintaining Your Server
Contents
2 Setting Up Your Server
1 Checking Out Your Gateway Server
Resetting the BIOS
4 Installing Components
Opening the BIOS Setup utility
Updating the BIOS
Index
C Safety, Regulatory, and Legal Information
Server Specifications
BIOS Settings
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Read this chapter to learn
Where drives, ports, jacks, and controls are located
Where system board components are located
Checking Out Your GatewayServer
Control panel
Front
Chapter 1 Checking Out Your Gateway Server
Back
Back
Memory slots Full-height riser card Low-profile riser card I/O ports
Interior
Power supply
Processor Processor Fan module Power SCSI distribution backplane
System board
Connectors
System board
Telephone support
Getting Help
Server Companion CD
Gateway Web site
Set up your operating system
Setting UpServerYour
Read this chapter to learn how to Use your server safely
Install your server into a cabinet Start and turn off your server
Chapter 2 Setting Up Your Server
Setting up the hardware
Protecting from power source problems
Protecting from power source problems
Surge protectors
Line conditioners
Uninterruptible power supplies
Mounting your server into a cabinet
Mounting your server into a cabinet
Screws
To mount your server in a cabinet
Screw hole
Screw
5 Insert a small screw through the disk guide and tighten the screw. Attach the remaining disk guide to the other side of the server
7 Insert the slotted foot of a cabinet rail between each nut bar and post, then tighten the screws
Chapter 2 Setting Up Your Server
To install the front cover optional
Installing the front cover
4 Attach the remaining handle to the other side of the server
To remove the server from a cabinet
Removing the server from a cabinet
To start the server
Starting your server
fault indicator is
When the power
indicator is
When the system
Turning off your server
Understanding the power-on self-test
To turn off the server
Setting up the operating system
Setting up the operating system
Chapter 2 Setting Up Your Server
Read this chapter to learn how to Care for your server
MaintainingServerYour
Record the BIOS configuration Manage your server and network
Caring for your server
Cleaning your server
Chapter 3 Maintaining Your Server
Caring for your server
Cleaning tips
Cleaning the keyboard
Cleaning the screen
1 Print the appendix for “BIOS Settings” on page
Preparing for system recovery
Recording the BIOS configuration
To record your BIOS configuration
Server security
System administration
System administration
Gateway Server Manager
To set the BIOS security passwords
Using BIOS security passwords
To remove a BIOS security password
Install programs View server documentation
Using your Server Companion CD
Using your Server Companion CD
You can use your Server Companion CD to Install hardware drivers
Identifying your server
To turn on the System ID indicator
Updating the baseboard management controller firmware
Updating the baseboard management controller firmware
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Move the BMC Write Enable jumper back to pins
Follow the instructions in “Opening the server case” on page
Viewing FRU information
Using the System Setup Utility
To view the Field Replaceable Unit FRU information
Using the System Setup Utility
Setting up remote access
Setting up remote LAN access
To set up remote LAN access
To set up remote modem or serial access
Setting up remote modem or serial access
In the Access Mode list, click the remote access mode
To set up paging alerts
Setting up paging alerts
12 Click Options, then click Configure Event Actions
To set up LAN alerts
9 Click Options, then click Configure Event Actions
ComponentsInstalling
Gathering the tools you need
Preparing to install components
Chapter 4 Installing Components
Selecting a place to work
Preventing static electricity discharge
Preventing static electricity discharge
To open the server
Opening the server case
6 Lift the top panel away from the server
Opening the server case
To close the server case
Closing the server case
To replace the drive in the Flex Bay
Installing drives
Installing drives
Replacing the CD/diskette drive in the Flex Bay
3 While holding the locking handle, pull the drive out of the server
To install a hot-swap hard drive into the Flex Bay
Installing a hot-swap SCSI hard drive into the Flex Bay
4 Insert the Flex Bay plug into the top left area of the front control panel. The Flex Bay plug comes in your server’s accessory box
7 Press the lever closed to lock the drive into place
To install a hard drive
Installing a hard drive
3 Pull the tray straight out of the server
4 If you are replacing a hard drive, remove the four screws that secure the old hard drive to the drive tray, then remove the drive from the tray
7 Close the drive’s release lever
Installing memory
Installing memory
To install or replace memory
2 Follow the instructions in “Opening the server case” on page
To replace, add, or reseat a PCI expansion card
Installing PCI expansion cards
Installing PCI expansion cards
7 If this is the first time the slot will be used for an expansion card, remove the slot’s EMI shield from the riser card by pushing it toward the back of the riser card
9 Rotate the card locking clip closed
12 Follow the instructions in “Closing the server case” on page
11 Press the riser card back into the server
To replace the fan module
Replacing the fan module
Fan module guide
Replacing the fan module
Air baffle mounting post hole
9 Follow the instructions in “Closing the server case” on page
3 Follow the instructions in “Opening the server case” on page
Installing a processor
Installing a processor
To replace a processor
4 Lift the transparent air duct away from the processor sockets
7 Remove the remaining clip 8 Remove the heat sink
11 Before inserting the processor into the socket, make sure that
15 Follow the instructions in “Closing the server case” on page
To replace the power supply
Replacing the power supply
Replacing the power supply
Chapter 4 Installing Components
5 Lift the power supply out of the case
7 Follow the instructions in “Closing the server case” on page
To replace the SCSI backplane
Replacing the SCSI backplane
Keyhole slot mounting post
Replacing the SCSI backplane
Reinstall the fan module
Follow the instructions in “Closing the server case” on page
5 Follow the instructions in “Opening the server case” on page
Replacing the CMOS battery
To replace the battery
Replacing the CMOS battery
Restore any BIOS settings that you wrote down in Step
Replacing the power distribution board
Replacing the power distribution board
Reinstall the SCSI backplane, then reinstall the power supply
Replacing the front panel board
Replacing the front panel board
Chapter 4 Installing Components
Light pipes
To replace the system board
Replacing the system board
8 Remove the three screws that secure the system board to the server
Replacing the system board
11 Lift the board away from the case
16 Reinstall the riser cards. For instructions, see “Installing PCI expansion cards” on page
Chapter 4 Installing Components
Reset the BIOS passwords
Using the BIOS Setup Utility
Read this chapter to learn how to Open the BIOS Setup utility
Update the BIOS Reset the BIOS settings to their factory defaults
To open the BIOS Setup utility
Opening the BIOS Setup utility
Chapter 5 Using the BIOS Setup Utility
To update the BIOS
Updating the BIOS
Updating the BIOS
To reset the BIOS using the power and reset buttons
Resetting the BIOS
To reset the BIOS using the system board jumper
Resetting the BIOS
Resetting BIOS passwords
8 Follow the instructions in “Closing the server case” on page
Chapter 5 Using the BIOS Setup Utility
Read this chapter to learn how to Get telephone support and training
Troubleshooting
Interpret error messages and codes Troubleshoot
Before calling Gateway Technical Support
Chapter 6 Troubleshooting
See “Troubleshooting” on page
Telephone support
Telephone support
Service description
How to reach
Telephone numbers
For more information
Tutoring and training
Safety guidelines
Safety guidelines
Insert bootable media device
Error messages
Error loading operating system
Hard disk controller failure - press F1 to try reboot
Error messages
Invalid password
Memory errors were detected while the system started up
Memory size error
First steps
Troubleshooting
Troubleshooting
Battery replacement
Beep codes
System timer is not operational
Troubleshooting steps
Beeps
Description
Diskette drive
BIOS
The settings in the BIOS Setup utility are not retained
CD drive
The diskette drive LED is lit continuously
You receive a “Non-system disk” or “disk error” error message
Expansion cards
Hard drive
Your server does not recognize a SCSI drive
To repair the master boot record
The master boot record is corrupted
Internet
Modem telephone dial-up
Memory errors were detected during server start up
Keyboard
Memory
Your 56K modem does not connect at 56K
To check the dialing properties in Windows
The color is not uniform
Monitor
The modem is not recognized by your server
Your server is running but there is no picture
When you turn on the server, it makes several short beeps
Power
A horizontal line or wire is visible across the monitor screen
You press the power button, but the server does not turn on
Chapter 6 Troubleshooting
SpecificationsServer A
Appendix A
System specifications
Case size Weight Fans Ports
Card sizes Power supply
Chipset
System board specifications
System board specifications
Processor
Variable
Environmental specifications
Requirements
Additional specifications
Additional specifications
Appendix A
To view all BIOS settings
BIOS Settings B
Appendix B
BIOS menu
BIOS submenu
Setting
Value
Server
Security
Boot
Appendix B
Important safety information
Safety Regulatory, and C Legal Information
Setting up your system
Appendix C
Replacement parts and accessories
Care during use
Unintentional emitter per FCC Part FCC Part 15 Class A Statement
Regulatory compliance statements
United States of America
Federal Communications Commission FCC
Responsible party
FCC declaration of conformity
Product
Industry Canada IC Unintentional emitter per ICES-003
Canada
California Proposition 65 Warning
Laser safety statement
Copyright 2003 Gateway, Inc All Rights Reserved 14303 Gateway Place
Notices
All Rights Reserved
Trademark Acknowledgments
Appendix C
Numerics
Index
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user password 30 utilities BIOS Setup
modem 108 monitor 110 power power source problems 9 processor
uninterruptible power supply UPS 10 updating BIOS
updating the BIOS 91 UPS USB ports internal connector 5 location 2
