Follow the instructions in Opening the server case on | Gateway 955

Download the BMC update file from support.gateway.com. Follow the instructions included with the update file.

Updating the baseboard management controller firmware

6

7

8 Turn off the server, then disconnect the power cord and wait for the Standby power LED to turn off.

9

10

Follow the instructions in “Opening the server case” on page 46.

Move the BMC Write Enable jumper back to pins 2-3.

Pins 2-3

11 Follow the instructions in “Closing the server case” on page 48, then reconnect the power cord.

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Gateway 955 manual Follow the instructions in Opening the server case on

Contents

Page Page Contents Troubleshooting Installing Components 113 Iii119 125Page Checking Out Your GatewayServer Control panel Front Back Interior System board Connectors Server Companion CD Getting HelpGateway Web site Telephone support Setting UpServerYour Setting up the hardware Surge protectors Protecting from power source problems Line conditioners Uninterruptible power supplies Mounting your server into a cabinet To mount your server in a cabinet Screw Setting Up Your Server Mounting your server into a cabinet Setting Up Your Server To install the front cover optional Installing the front cover Setting Up Your Server To remove the server from a cabinet Removing the server from a cabinet To start the server Starting your server When the system It means Fault indicator is When the power It means Indicator is To turn off the server Understanding the power-on self-testTurning off your server Setting up the operating system Setting Up Your Server MaintainingServerYour Caring for your server Cleaning your server Cleaning tips To record your Bios configuration Preparing for system recoveryRecording the Bios configuration Gateway Server Manager System administrationServer security To lock the server To remove a Bios security password To set the Bios security passwords Using your Server Companion CD Identifying your server To turn on the System ID indicator Updating the baseboard management controller firmware Page Follow the instructions in Opening the server case on To view the Field Replaceable Unit FRU information Using the System Setup UtilityViewing FRU information To set up remote LAN access Setting up remote accessViewing sensor data records To view the Sensor Data Records SDR To set up remote modem or serial access Using the System Setup Utility To set up paging alerts To set up LAN alerts Maintaining Your Server ComponentsInstalling Selecting a place to work Preparing to install componentsGathering the tools you need Getting Help Preventing static electricity discharge To open the server Opening the server case Opening the server case To close the server case Closing the server case To replace the drive in the Flex Bay Installing drivesReplacing the CD/diskette drive in the Flex Bay Installing Components To install a hot-swap hard drive into the Flex Bay Installing a hot-swap Scsi hard drive into the Flex Bay Installing Components Installing drives To install a hard drive Installing a hard drive Installing drives Screw Installing drives Installing memory To install or replace memory To replace, add, or reseat a PCI expansion card Installing PCI expansion cards Installing PCI expansion cards Installing Components Follow the instructions in Closing the server case on To replace the fan module Replacing the fan module Replacing the fan module Air baffle mounting post hole To replace a processor Installing a processor Installing Components Remove the remaining clip Remove the heat sink Follow the instructions in Closing the server case on To replace the power supply Replacing the power supply Installing Components Follow the instructions in Closing the server case on To replace the Scsi backplane Replacing the Scsi backplane Replacing the Scsi backplane Follow the instructions in Closing the server case on To replace the battery Replacing the Cmos battery Cmos battery Replacing the power distribution board Follow the instructions in Closing the server case on Replacing the front panel board Installing Components Follow the instructions in Closing the server case on To replace the system board Replacing the system board Replacing the system board Guide Replacing the system board Installing Components Using the Bios Setup Utility To open the Bios Setup utility Opening the Bios Setup utility To update the Bios Updating the Bios To reset the Bios using the system board jumper Resetting the BiosTo reset the Bios using the power and reset buttons Resetting the Bios Resetting Bios passwords Using the Bios Setup Utility Troubleshooting Before calling Gateway Technical Support Telephone support Telephone numbers Resource Service description How to reach Tutoring and training Resource Service description For more information Safety guidelines Error messages Memory errors were detected while the system started up Invalid passwordMemory size error Invalid partition table First steps Troubleshooting Beep codes Battery replacement Beeps Description Troubleshooting steps Diskette drive CD drive Expansion cards You receive a Non-system disk or disk error error messageHard drive Diskette drive LED is lit continuously Master boot record is corrupted To repair the master boot recordInternet Your server does not recognize a Scsi drive Modem telephone dial-up KeyboardMemory Your 56K modem does not connect at 56K To check the dialing properties in Windows Modem is not recognized by your server MonitorYour server is running but there is no picture Color is not uniform You press the power button, but the server does not turn on PowerWhen you turn on the server, it makes several short beeps Processor 112 113 SpecificationsServer a Case size Weight Fans Ports System specificationsCard sizes Power supply Certifications Processor System board specificationsChipset Memory Variable Requirements Environmental specifications Additional specifications 118 119 To view all Bios settings Advanced Bios menu Bios submenu Setting Value Main Bank #3 Bios menu Bios submenu Setting Value Server Bios menu Bios submenu Setting Value Security Boot 124 125 Important safety informationSetting up your system Care during use Replacement parts and accessories United States of America Regulatory compliance statements Product FCC declaration of conformity Industry Canada IC Unintentional emitter per ICES-003 Canada California Proposition 65 Warning Laser safety statement Trademark Acknowledgments All Rights Reserved 132 133 Index Dimm 134 IDE 135 RAM 136 137 138