Getting help and information from the World Wide Web
On the World Wide Web, the IBM Web site has
You can find service information for IBM systems and optional devices at
http://www.ibm.com/systems/support/.
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with System x and xSeries servers, BladeCenter products, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, see http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call
Hardware service and support
You can receive hardware service through IBM Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. See http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and Canada, call
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.
IBM Taiwan product service
IBM Taiwan product service contact information: IBM Taiwan Corporation
3F, No 7, Song Ren Rd. Taipei, Taiwan Telephone:
114 Remote Supervisor Adapter II SlimLine and Remote Supervisor Adapter II: User’s Guide