Table 2–25. Outside Calls: Scenario 5

Originating or

 

 

 

Receiving System

Dialed Digits

Local Routing

Non-Local Routing

 

 

 

 

System O: Ext. FRL: 1

￿￿￿￿￿￿￿￿￿￿￿

ARS Area Code Table routes to main pool,

None

 

FRL 2, call denied.

 

System N: Ext. FRL: 3

ARS Area Code Table routes to tandem

System A: ARS Area Code Table routes

 

 

trunk pool, FRL 2.<

to outgoing PRI lines, performing

 

 

 

necessary digit manipulation

 

 

 

 

System A receives 2

twice at 64

PRI dial-plan routes to tandem trunk pool

System O: 2B data calls are routed to 2B

incoming data calls at 64

kbps

connected to System O <

data extension 1822 at 128 kbps.

kbps.

￿￿￿￿￿￿￿￿￿

 

 

 

 

 

 

System A receives

 

DID routes to tandem trunk pool

System N: Call goes to Ext. 4500

incoming DID call.

 

connected to System N <

customer service calling group, where the

 

 

 

agent at Ext. 4504 answers.

 

 

 

 

System A receives

 

Call is identified as destined for non-local

System N: Call goes to Ext. 4400

incoming PRI dial-plan

 

extension and is routed to tandem trunk

technical support calling group, where the

routed call with ANI.

 

pool connected to System N <

agent at Ext. 4432 (PassageWay client)

 

 

 

answers and receives screen pop

 

 

 

information about the customer.

 

 

 

2

 

 

NetworkReference 555-661-150

MERLINLEGEND Communications

 

 

 

 

 

 

Network Configuration Scenarios

Call-Handling Scenarios

 

 

 

 

 

 

 

 

 

System Release 6.1

System N remote

￿￿￿￿￿￿￿￿￿￿￿￿￿￿plus

access caller dials into

remote access barrier

System N on

code. Then the caller

dials

. The barrier

ground/start line

programmed for

code FRL is 3.

 

dedicated remote

 

access.

 

The system searches the local and non- local dial plan and compares the remote access barrier code FRL of 3 with the UDP route FRL of 0. Call is routed to the tandem trunk pool System A. <

System A finds the extension number in the non-local dial plan and routes the call to the tandem trunk pool connected to System O.< The call is received at Ext. 1670, MERLIN LEGEND O.

< = Call sent over tandem trunks

= Call sent over PSTN

= Call ends

 

August1998

 

Page2

 

 

Issue 1

 

-95

 

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Lucent Technologies 555-661-150 manual Plus