MERLIN LEGEND Communications System Release 6.1 | Issue 1 |
Network Reference | August 1998 |
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2Call-Handling Scenarios
Network Configuration Scenarios | Page | |
Table | Work Group Needs |
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Work Group | Needs |
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President and vice- Ability to meet frequently, face to face, without incurring travel costs presidents, W.
Coast Division Mgr., Plant Mgr., Personnel Mgr.
Executive | Ability to receive bosses’ calls directly, without those calls going |
Secretaries | through an operator/receptionist |
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Ability to exchange and work together individually on documents and | |
Product Design | |
Product engineers | Ability to meet as a group without incurring travel costs |
Quality Assurance |
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Engineers |
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Plant Manager |
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Drafters |
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Ability to access either system remotely for calling customers and | |
Marketing and | associates. Ability to assess performance of |
Sales | customer service reps as well as field sales personnel. |
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| Continued on next page |