MERLIN LEGEND Communications System Release 6.1

Issue 1

Network Reference 555-661-150

August 1998

5 Network Management

 

General Programming in Private Networks

Page 5-11

 

 

If the pattern associated with the calling group has a route that includes PSTN trunks, each call over the PSTN has an associated cost.

SMDR records for calls sent across a private network may be different from what is expected. For example, UDP calling may not be logged for part of the call. If a call from system A is routed through system B to system C and system A has SMDR turned on to log UDP calls, system B has SMDR turned off to log UDP calls and system C has SMDR turned on to log UDP calls, the call is logged at system A, not at system B and logged at system C.

Calls sent to a calling group with a non-local member will never overflow locally. The calls are sent across the private network and the exact processing depends on the nature of the receiving extension on the far system. As a result, local delay announcement devices, queue alarm, external alert, and queue control will never be activated for a calling group with a non-local member.

An extension on a MERLIN LEGEND system cannot be a member of a DEFINITY ECS or DEFINITY ProLogix hunt group.

NOTE:

The DEFINITY ECS “route to” step in vectoring can overflow calls to a non-local extension on a MERLIN LEGEND. However, no Look Ahead Interflow is provided and calls are recorded in BCMS and CSM as an “Outflow” call. For complete details, refer to DEFINITY ECS documentation.

More than one calling group with a non-local member can be assigned on a system.

A calling group with a non-local member cannot have a local member and a calling group with local members cannot have a non-local member.

A non-local number can be a member of more than one calling group.

When coverage calls using calling groups are routed across a private network, an MLX display telephone shows information about the call origination. It does not indicate that the call is a coverage call as would be the case for local coverage. Personnel who may receive coverage calls for non-local extensions should be advised of this difference in displayed information between local and non-local coverage. The exact information displayed depends on whether the tandem trunk connecting the systems is a PRI trunk or a tie trunk as shown below.

Table 5–1. Cross-Network Display Information

Tandem Type

Inside Calls

Outside Calls

 

 

 

PRI

Caller’s Name

Caller ID/ANI (as long as not answered)

 

 

 

Tie

Trunk Number

Trunk Number

 

 

 

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