Lucent Technologies 555-661-150 manual Work Groups

MERLIN LEGEND Communications System Release 6.1	Issue 1
Network Reference 555-661-150	August 1998
2 Call-Handling Scenarios
Network Configuration Scenarios	Page 2-41

Other system equipment includes Uninterruptible Power Supplies (UPSs) to supply backup power in the event of a commercial power failure.

People in both locations use these features:

■Covering Calls. In workgroups and in the executive suite, calls are covered using SSA buttons, call coverage features (Cover buttons and coverage to the centralized VMS/AA), Call Forwarding, and Group Pickup.

■Security. Authorization Codes allow executives to call from any extension using their own privileges. ARS restrictions limit toll-calling privileges for many extensions. The system manager applies most restrictions at the extension level. Temporary calling group agents do not need to make intersystem calls and are prevented from doing so or from making toll calls. For Release 3.1 or later systems, voice mail ports are factory set with an FRL of 0, prohibiting outcalling.

!SECURITYlALERT:

For more information about security, consult “Security of Your System: Preventing Toll Fraud,” in Appendix A, “Customer Support Information” and Chapter 4, “Security.”

■Speed Dialing. Personal and System Speed dial codes and directories help people quickly reach frequently called numbers. Some staff members also use Auto Dial buttons. PassageWay Telephony Services clients use power-dialing applications for rapid outcalling to customers. On each system, the System Directory includes entries for non-local extensions.

!SECURITYlALERT:

Never program passwords and/or authorization codes as Speed Dial codes.

Both features and equipment fill paging needs. A loudspeaker paging system connected to the control unit in the West coast office allows the receptionist to page people working in noisy areas such as the factory. The system’s Group Paging feature serves the same purpose for people in offices.

Work Groups

The following work groups use specialized equipment, features, and applications that serve their needs:

■Executive Managers. Each location includes a conference room with a group videoconferencing system that allows face-to-face meetings. The systems use one MLX port each (programmed for 2B data). Video extensions use both tandem T1 tie trunks programmed for data to communicate with the extensions on the other system and PSTN digital facilities for meetings with key corporate customers.