MERLIN LEGEND Communications System Release 6.1 | Issue 1 |
Network Reference 555-661-150 | August 1998 |
3 Feature Interactions | |
Hands Free Answer on Intercom (HFAI) | Page 3-15 |
| |
■Calls sent to a calling group with a non-local member will never overflow locally. The calls are sent across the private network and the exact processing depends on the nature of the receiving extension on the far system. As a result, local delay announcement devices, queue alarm, external alert, and queue control will never be activated for a calling group with a non-local member.
■An extension on a MERLIN LEGEND system cannot be a member of a DEFINITY ECS or DEFINITY ProLogix hunt group.
NOTE:
The DEFINITY ECS “route to” step in vectoring can overflow calls to a non-local extension on a MERLIN LEGEND. However, no Look Ahead Interflow is provided and calls are recorded in BCMS and CSM as an “Outflow” call. For complete details, refer to DEFINITY ECS documentation.
■More than one calling group with a non-local member can be assigned on a system.
■A calling group with a non-local member cannot have a local member and a calling group with local members cannot have a non-local member.
■A non-local number can be a member of more than one calling group.
■When coverage calls using calling groups are routed across a private network, an MLX display telephone shows information about the call origination. It does not indicate that the call is a coverage call as would be the case for local coverage. Personnel who may receive coverage calls for non-local extensions should be advised of this difference in displayed information between local and non-local coverage. The exact information displayed depends on whether the tandem trunk connecting the systems is a PRI trunk or a tie trunk as shown below.
Table 3–1. Cross-Network Display Information
| Tandem Type | Inside Calls | | Outside Calls |
| | | | |
| PRI | Caller’s Name | | Caller ID/ANI (as long as not answered) |
| | | | |
| Tie | Trunk Number | | Trunk Number |
| | | | | |
Hands Free Answer on Intercom | 3 |
(HFAI) | | |
| | | | | |
Hands Free Answer on Intercom (HFAI) button does not work for calls from non- local dial plan extensions. These calls are treated as outside calls.
