MERLIN LEGEND Communications System Release 6.1

Issue 1

Network Reference 555-661-150

August 1998

 

 

3Feature Interactions

Display

 

Page 3-11

Display

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Tandem PRI trunks can provide caller information at the destination MLX multiline display telephone. The system manager programs this capability for each MLX display extension, to allow display of the label (name), extension number, or both. The system supports the display of 5-digit DEFINITY ECS or DEFINITY ProLogix Solutions extension numbers, although longer DEFINITY ECS or DEFINITY ProLogix Solutions labels may be truncated on MERLIN LEGEND Communications System displays, which support a maximum of 7 characters for name labels and 7 characters for extension number labels.

When a non-local extension calls the Listed Directory Number (LDN), the Queued Call Console (QCC) at the remote system receives the LDN display.

If an incoming PRI call with ANI is routed over PRI tandem trunks only, the trunk label and ANI information can display at the MLX display telephone extension where the call arrives.

For 6.1 and later systems, the destination MX display telephone extension displays the trunk label and Caller ID/Automatic Number Identification (ANI) information across the private network when PRI tandem trunks are used to route the call and under the following conditions:

The call is transferred using a DSS with one-touch transfer with automatic completion.

The call is received on a PSTN trunk assigned to ring directly into a calling group with a non-local member.

The call is received on a Personal Line and the principal user has activated Forward to the non-local MLX extension and the Forward Delay option is set to one ring.

The call is transferred to a user that has activated Forward to a non-local MLX extension and the Forward Delay option is set to one ring.

When a call is transferred and travels over PRI tandem trunks, the display shows the transferring extension. A forwarded call arriving at a remote extension displays as though the caller had reached the extension directly in the following situations:

If the transfer was completed before the call was forwarded, the ANI/ICLID displays.

If a system operator transfers a call to a non-local extension using a DSS with one-touch transfer with automatic completion (automatic extended call completion for QCC), the ANI/ICLID information appears on MLX display phones when the call is routed over PRI tandem trunks.

For Release 6.0 systems, Remote Call Forwarding can be used in combination with Caller ID on a loop-start PSTN line connected to a networked system’s 800 LS-ID line/trunk module (loop-start ID delay must be on). To pass Caller ID information across the network when a call is transferred, set the Remote Call

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