MERLIN LEGEND Communications System Release 6.1 | Issue 1 |
Network Reference | August 1998 |
1 Introduction |
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Networking Concepts | Page |
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■Improved Efficiency. In Release 6.1 and later systems, you can save on resource costs, enhance customer service, and improve productivity in the following ways:
—Coverage and overflow calls can be sent to a remote system using calling groups, increasing the number of coverage points and allowing sharing of personnel and resources between systems.
—A centralized VMS/AA provides additional savings by eliminating the need for a voice messaging system at each location in the private network.
—A centralized VMS/AA improves productivity and communications by allowing users to forward and broadcast messages regardless of location.
—Calls can be forwarded to a
—Personal messages can be retrieved from anywhere in the private network using the same method and extension.
—Incoming calls on any line type at any system can be routed to another system for improved customer service and reduced customer calling expense.
