MERLIN LEGEND Communications System Release 6.1

Issue 1

Network Reference 555-661-150

August 1998

 

 

3Feature Interactions

HotLine

 

Page 3-16

HotLine

3

 

 

 

A HotLine extension must be on the local system. However, a HotLine telephone can dial a non-local extension number.

Labeling

3

 

 

 

For incoming calls, the alphanumeric label and/or extension number for non-local dial plan extensions appears on local system MLX displays according to display preference programming. This feature works only when PRI tandem trunks convey the calls.

When operators make intersystem calls, you should relabel the default￿23(5$75￿ label to distinguish operators in different systems.

The system supports the display of DEFINITY ECS or DEFINITY ProLogix Solutions extension labels, although long DEFINITY ECS or DEFINITY ProLogix Solutions labels may be truncated on MERLIN LEGEND Communications System MLX displays, which support a maximum of 7 characters for name labels and 7 characters for extension number labels.

Messaging

3

 

 

 

Leave Word Calling only works only if the calling extension, called extension, and covering voice mail for the called extension are on the same system. For 6.1 and later systems, when a centralized VMS is located on a remote system from the calling extension and called extension, incorrect confirmation messages and no error tones may indicate that Leave Word Calling succeeded but no message is sent to the called extension.

An operator cannot turn a message light at a non-local extension off or on and cannot inspect the message status of a non-local extension. Send/Remove Message is not supported for non-local dial plan extensions.

Posted Messages do not appear at the display telephones of non-local extensions.

Fax message-waiting is not supported for non-local extensions.

For MLX display telephones, the Return Call option from the Messages menu cannot be used to return calls to non-local extensions.

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Image 172
Lucent Technologies 555-661-150 manual HotLine, Labeling, Messaging