MERLIN LEGEND Communications System Release 6.1 |
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Network Reference |
| August 1998 | |
6 Troubleshooting |
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| Verifying Switch Identifiers |
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| Verifying Switch Identifiers | 6 | |
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For communications between switches to operate properly, the switch identifiers must be properly set:
■The switch identifier must be appropriate for a MERLIN LEGEND or DEFINITY system.
■The switch identifier must be appropriate for near or far distance between connected systems.
■The switch identifier must be programmed on every tandem trunk
If the switch identifiers are not properly set, any or all of the following problems may occur:
■Automatic cycling not blocked
■ARS not working across systems (the switch can’t identify tandem versus central office lines).
■Incorrect call signaling information sent for calls to the VMS/AA (exact results depend on the VMS used).
■Incorrect SMDR reports
■Message Waiting light updates not sent or received properly
■Other unidentified problems
To check the switch identifier on a system, consult “Switch Identifiers” in Chapter 5 of this guide. Alternatively, follow one of the summary procedures listed below, starting from the System Programming menu on your console or PC.
Console Procedure To check an identifier for one trunk: /LQHV7UXQNV→ More→8'3→6Z1XP6LQJOH→Dial trunk no.→(QWHU→View switch no.→([LW→ ([LW→([LW→([LW→([LW
To check an identifier for a block of trunks: /LQHV7UXQNV→ More→8'3→6Z1XP%ORFN→Dial starting trunk in block→(QWHU→Dial ending trunk in block→(QWHU→View switch no. → ([LW→ ([LW→([LW
PC Procedure To check an identifier for one trunk: →→→→Type trunk no.→→View switch no.→→ →
To view identifiers for a block of trunks:
→→→→Type starting trunk in block→ →Type ending trunk in block→→View switch no.→ →→
