Multi-Tech Systems FF420, FF820, FF120, FF220 manual

Chapter 4: FaxFinder Client Software Configuration

NOTE: The Username entered here must match the entry used in the “User ID” field of the Phone Book screen in the FaxFinder Server Software. The password entered here must match the password entered for this client in the Password Administration screen in the FaxFinder Server software.

Click OK.

4.A new FaxFinder entry should appear on the “Device Status” tab of the FaxFinder Fax Client Software screen.

The status of the newly registered FaxFinder unit should momentarily go from “Logging in” to “Idle.” If it goes to Login Failure, then one of two things is wrong:

a. The IP address or domain name is wrong. If that is the case, delete that entry (by right-clicking DELETE), and enter a new one; otherwise,

b. The Username/Password combination may be wrong. Verify that the client Username/Password combination (accessible by right-clicking and selecting Properties on the FaxFinder listed in the Device Status tab of the client software) matches the User ID/Password combination assigned to the client-user by the FaxFinder Administrator.

Multi-Tech Systems, Inc. FaxFinder Admin User Guide 64