Multi-Tech Systems FF820, FF420, FF120, FF220 manual FaxFinder Operating Modes

Chapter 2: Installation

FaxFinder Operating Modes

The FaxFinder Fax Server provides two-way fax service to PC client users on an Ethernet network. For outgoing service, users send faxes by using the Print command of any application program and selecting the FaxFinder as the target Printer. For incoming fax service, the FaxFinder converts the incoming faxes into graphic files that are sent as email attachments to fax recipients on the Ethernet network.

FaxFinder Operating Modes

Automated Routing Mode	Manual Routing Mode
PSTN	PSTN

T1 Line

POTS Lines

Inbound Faxing:

Email attachments are sent directly to recipients.

PBX

Station Ports

FaxFinder

Outbound Faxing:

Users set FaxFinder as printing destination in application program. Then ‘print-to-FaxFinder.’

FaxFinder

Inbound Faxing:

Email attachments are sent to Attendant(s) and forwarded to recipients.

. . .	Inbound	Outbound
	Faxes	Faxes
			Ethernet

LAN

		Outbound		Inbound		. . .
			Faxes		Faxes
Ethernet
	LAN

Attendant(s)

If the FaxFinder is connected to a PBX station port and that PBX can route multiple phone extension numbers to the FaxFinder, then each user can have his/her own incoming fax number and faxes will go directly to each user’s email address. This is the FaxFinder’s Automated Routing Mode of operation. Because there are several ways of implementing Automated Routing Mode (some generic and some specific to certain PBXs) there are several different “Routing” settings in the FaxFinder software’s “Modem Configuration” screen that will implement the Automated Routing Mode for these different situations.

If the FaxFinder is connected directly to a POTS line or to the station port of a PBX that cannot route multiple extension numbers to a single station port, then all incoming faxes must go to the email address of a single recipient who acts as an attendant and forwards the faxes to the intended recipients.

This is the FaxFinder’s Manual Routing Mode of operation. In the FaxFinder software’s “Modem Configuration” screen, you simply choose the “POTS Line” option to implement the Manual Routing Mode of operation.

In order for each user to receive incoming faxes directly, the FaxFinder must be connected to a PBX that can route multiple extensions to a single port (convergent routing). If your PBX does not support this convergent routing, then incoming faxes must be sent to recipients through an attendant.

Multi-Tech Systems, Inc. FaxFinder Admin User Guide 13