Managing IP Softphone 2050 calls
Click the ROD key to start or stop the call recording. This key is associated with the active user ID and is displayed only if a call is active. The ROD key blinks while it is connecting to the call recording application, and is lit when the call is recording.
The ROD key is displayed in the following scenarios:
•Normal operation - Click the ROD key during an active call to record the call.
•Call Recording (CR) application in ROD Mode - Click the ROD key during an active call to record the call
•Bulk Recording - For an active call or unregistered DN/Position ID, call recording is initiated even though the ROD key is not pressed.
1.Click the ROD key during an active call.
2.To stop the call recording, click the ROD key again.
Using SAVE key
Use the SAVE feature key to save the recording of an active call. This key is associated with the active user ID and is operational only if a call is active.
The SAVE key is displayed in the following scenarios:
•Normal operations - If the SAVE key is clicked during an active call, the call is saved.
•CR application in Bulk Record + Save everything mode - Recorded conversation is saved at the end of the call. If the SAVE key is clicked, then the call is not saved.
•CR application in Bulk Record + Delete everything mode - Recorded conversation is deleted at the end of the call. If the SAVE key is clicked, then the call is saved.
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