Nortel Networks NN43119-101 manual Viewing active status

Managing IP Softphone 2050 calls

To enable the IP 2050 Softphone TAPI Service Provider:

1.Select Start > Control Panel > Phone and Modem Options. The Phone and Modems Options window opens.

2.Click Advanced.

3.From the list of available Telephony Providers, select IP Softphone 2050 TAPI Service Provider.

4.Click OK.

To make a call using Microsoft Outlook:

Note: The IP Softphone 2050 must be active before making a call.

1.On the Contacts list, right-click on the name of the contact you want to call and select Call Contact.

The New Call dialog box displays.

2.Click the Dialing Options button.

3.From the Connect using line menu, select Nortel IP Softphone 2050 Line.

4.Click OK.

5.From the New Call dialog box, select Start Call.

For errors encountered when using the IP Softphone 2050 TAPI Service Provider, see “TAPI problems” on page 127.

Viewing active status

The status appears on the window title bar as shown in the following table:

Table 2: Viewing active status

Status	Description
Incoming Call	There is an incoming call.
On Call	A call is active.

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