Oki 6120E manual Oki Data Customer Support Representatives

Technical Support

Oki Data Customer Support Representatives

Agents are available 24 hours a day, 7 days a week at

1-800-OKI-DATA (1-800-654-3282). Please be sure that you are calling from a telephone close to your printer, so you can describe your problem accurately. Our customer service representatives are trained on all current Oki Data products They can answer your questions regarding:

•Installation

•Determination of printer issues that require service

•Consumer relations

•Interface information

•Availability and installation of printer drivers and support for the latest network operating systems. (Customer service representatives are not trained to provide assistance with the use of commercial software packages. Please consult your software user’s manual for times and availability of their support).

Oki Data Service Centers

Oki Data has over 2,000 local Authorized Service Providers in North and South America.

For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers:

-Consult our web site at www.okidata.com

-In the U.S. and Canada, call 1-800-654-3282 (1-800- OKI-DATA) English and French only.

-In Latin America, contact the Latin America Service Coordinator at Oki Data’s Corporate Headquarters at 856-222-7496 (Spanish only).

OKI OkiLAN 6120e User’s Guide vii