10.5 Motor Problems and Corrective Actions

When an abnormality occurs during motor operation, first check the LED display as well as the error display LED (7 segments) on the front panel of the driver.

If the cause of the problem cannot be determined by the indication of the LED display, take an appropriate corrective action as provided below.

If the driver is still not be able to return to a normal operating condition despite corrective actions taken, stop operating the drive and contact us.

Problem

 

Possible cause

Item(s) to be inspected

Corrective action

 

 

 

!

No AC power is being supplied.

Check the wiring.

Turn on the power.

 

 

 

! The servo ON terminal is set to

Inspect.

Set to L.

 

 

 

 

H.

 

 

 

 

 

 

 

 

The motor does not

!

The Servo ON disable (SRVDS)

Inspect.

Release the button.

 

 

servo-lock.

 

button is being pressed.

 

 

 

 

!

Position control bandwidth,

 

Adjust to the proper value(s)

 

 

 

 

 

 

 

 

velocity control bandwidth,

Inspect.

 

 

 

 

and/or position integral limiting

or perform auto-tuning.

 

 

 

 

 

 

 

 

 

value are too small.

 

 

 

 

 

 

 

Check to see if the

Reduce the load or replace

 

 

 

!

Motor is overloaded.

motor operates without

a motor with higher torque if

 

 

 

 

 

any load.

the motor starts.

 

 

 

 

 

 

Refer to the connection

 

 

The motor does not

!

Incorrect external wiring

Inspect the wiring.

diagram and connect

 

 

start.

 

 

 

correctly.

 

 

 

!

Position control bandwidth,

 

Adjust to the proper value(s)

 

 

 

 

velocity control bandwidth,

Inspect.

 

 

 

 

and/or position integral limiting

or perform auto-tuning.

 

 

 

 

 

 

 

 

 

value are too small.

 

 

 

 

 

 

 

Check the motor

Refer to the connection

 

 

 

!

Improper connections

connections in phases

diagram and connect

 

 

The motor rotation

 

 

A, B, C, and GND.

correctly.

 

 

is unstable.

!

Incorrect motor/driver model

Check the model

If the combination is

 

 

 

numbers on the rating

incorrect, change to the

 

 

 

 

combination

 

 

 

 

nameplates.

correct combination.

 

 

 

 

 

 

 

 

 

 

Check if the ambient

Lower the ambient

 

 

 

! Ambient temperature is too high.

temperature is above

 

 

The motor

temperature to 45or less.

 

 

 

 

45°C.

 

 

 

 

 

 

 

overheats.

 

 

 

 

 

 

 

 

Check to see if the

Reduce the load or replace

 

 

 

!

Motor is overloaded.

motor operates without

a motor with higher torque if

 

 

 

 

 

any load.

the motor starts.

 

 

 

!

Improper mounting

Mounting screws are

Tighten the screws.

 

 

 

loosened.

 

 

 

 

 

 

 

 

Abnormal sounds

 

 

Check for abnormal

Motor replacement is

 

 

!

Bearing problem

sound and vibration

 

 

are generated.

necessary. (Contact us.)

 

 

 

 

from the bearings.

 

 

 

 

 

 

 

 

 

!

Mounting base vibration

Check the mounting

Reinforce the mounting

 

 

 

base.

base.

 

 

 

 

 

 

 

 

!

Incorrect motor/driver model

Check the model

If the combination is

 

 

 

numbers on rating

incorrect, change it to the

 

 

 

 

combination

 

 

 

 

nameplates.

correct combination.

 

 

 

 

 

 

 

Motor torque is too

! Motor is overloaded.

Check the OVL error

Review the operation.

 

 

signal.

Reduce the load.

 

 

small.

 

 

 

 

!

Position control bandwidth,

 

Adjust to the proper value(s)

 

 

 

 

 

 

 

 

velocity control bandwidth,

Inspect.

 

 

 

 

and/or position integral limiting

or perform auto-tuning.

 

 

 

 

 

 

 

 

 

value are too small.

 

 

 

 

 

!

Incorrect motor/driver model

Check the model

If the combination is

 

 

 

numbers on rating

incorrect, change it to the

 

 

 

 

combination

 

 

Motor runs out of

 

nameplates.

correct combination.

 

 

 

 

 

 

control.

 

 

Check the

Refer to the connection

 

 

 

!

Improper connections

motor/encoder

diagram and connect

 

 

 

 

10

 

 

 

connections

correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

10-5

Page 135
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Parker Hannifin G2 manual Motor Problems and Corrective Actions, 10-5

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