Plasmon V15 manual Lcd, Description Corrective Action Code

The following table lists the library hardware error conditions in numerical order.

Table 20. V15 Operator Panel LCD Error Codes

LCD	Description	Corrective Action
Code
11	Source empty. There is no	Install a cartridge in the source location or redirect the
	cartridge in the source loca-	robot to another location.
	tion.
12	Destination full. A cartridge	Remove the cartridge from the destination or redirect the
	already exists in the destina-	robot to another location.
	tion location.
13	Put failure. The robot could	Open the door and remove the magazines. Make sure
	not place a cartridge because	there is nothing blocking the robot or the tape drives.
	of mechanical problems.	Make sure the library and tape drives are not being used
		by any host, then reset the library.
		If the error persists, the robot may need to be replaced.
		Contact your service provider.
14	Pick failure. The robot could	Open the door and remove the magazines. Make sure
	not pick a cartridge because of	there is nothing blocking the robot or the tape drives.
	mechanical problems.	Make sure the library and tape drives are not being used
		by any host, then reset the library.
		If the error persists, the robot may need to be replaced.
		Contact your service provider.
15	No source element. No mag-	Install a magazine or redirect the robot.
	azine was installed at the	If a magazine is already installed when either of these
	selected location.	error codes displays, reset the library.
		If the error persists, contact your service provider.
16	No destination element. No
	magazine was installed at the
	selected location.
18	Source inside drive. The	Open the door and manually eject the cartridge from the
	robot could not successfully	tape drive. Or, redirect the robot to another source loca-
	pick a cartridge because it was	tion.
	still loaded in the tape drive.	If the error persists, contact your service provider.
30	R axis does not move. The	Open the door and remove the magazines. Look for any-
	robot could not move along	thing that might be obstructing the gripper or the robot’s
	the reach axis.	path along the reach axis.
		Make sure the library and tape drives are not being used
		by any host, then reset the library from the operator
		panel.
		If there are no obstructions and the error persists, the
		robot may need to be replaced. Contact your service
		provider.

Plasmon V15 AIT Tape Library User Manual Page 122