Plasmon V15 - page 107

Troubleshooting

Page 105

CHAPTER 9

TROUBLESHOOTING

This chapter provides troubleshooting information for the library. It provides a list of suggestions for solving

problems that may occur when you are installing and operating the library and the enclosed tape drive.

NOTE

If an error code appears on the LCD, refer to Appendix C. If the status

light on the tape drive is flashing, see Reading the Tape Drive Status

Light in Chapter 6.

Contents

Main Page P REFACE Copyright Disclaimer Trademark Notices Safety Agency Standards FCC Notice Laser Safety Notice Industry Canadian Notice per ICES-003 European Notice Australia/New Zealand Product Warranty Caution HOW TO USE THIS MANUAL First Time Installation Operation Troubleshooting and Service Conventions Used in This Manual Notices TABLE OF CONTENTS HOW TO USE THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Page Page Page LIST OF FIGURES Page LIST OF TABLES Page Page Library Features Library Components Front Panel Components Back Panel Components Internal Components Page CHAPTER 2 HARDWARE INSTALLATION Unpacking the Library Obtaining Accessories and Equipment Selecting Cartridges Selecting Cleaning Cartridges Selecting Application Software Preparing for Hardware Installation Preparing and Installing Cartridges Preparing Cartridges Writ Write protect Installing Cartridges in Fixed Slots Page Plasmon V15 AIT Tape Library User Manual Page 28 Installing Cartridges in Magazine 225m Figure 14. Inserting the Magazine 3. Close the library door. Write-protect switch Alignment tab Connecting the Library to the SCSI Bus Page Connecting the Power Cord Powering on the Library Verifying the Hardware Installation CHAPTER 3 C Using the Operator Panel Status Screen Configuration Page 35 Menus Figure 19. V15 Menu Structure Page Operator Keys Error Codes Configuring the Library Table 4. Library Configuration Options Configuration Option Setting the SCSI IDs Setting the Emulation Mode Setting the SCSI Parity Option Setting the Clean Slot Option Setting the Autoclean Option Setting the Clean Cycles Left Option Setting the POST BarCode Scan Option Setting the Verify Barcode Checksums Option Setting the LCD Security Option Page Checking the Setup Beginning Library Operations CHAPTER 4 ETHERNET CONFIGURATION Setting Ethernet Addresses Table 5. Ethernet Configuration Options Ethernet Address Viewing the Ethernet Security Screens P u b l i c Connecting the Ethernet Cable Monitoring the Ethernet LEDs CHAPTER 5 LIBRARY OPERATION Replacing Cartridges and the Magazine Opening the Front Door Replacing the Magazine Closing the Front Door Storing Cartridges Changing the Robot Control Mode Page Operating the Library in Sequential Mode Sequential options Setting Sequential Options Avoiding Interruptions Viewing the Cartridge Inventory Page Cartridge Inventory Field Resetting the Library Performing Hardware Exercises Using Elements Using the Demo Menu Using the Command Menu Page Displaying Library Information Viewing the Code Version and Serial Number Viewing Statistics Page Viewing System Sensors Page Page CHAPTER 6 TAPE DRIVE OPERATION Monitoring Tape Drive Status Reading the Tape Drive LED Indicators Page Viewing the Drive Display Screens Viewing the Drive Status screens Page Cleaning the Tape Drive Setting up for The Clean Drive Option Using the Clean Drive Option Page Ejecting a Cartridge Manually Resetting a Tape Drive CHAPTER 7 DIAGNOSTICS AND FIRMWARE Connecting to the Console Interfaced Connecting the Serial Cable Setting the Librarys Baud Rate Accessing Console Using HyperTerminal Upgrading Firmware via Console Page Creating a Diagnostic Listing via Console Viewing the LCD Password via Console Connecting to an FTP Utility Connecting the Ethernet Cable Accessing the FTP Utility Upgrading Firmware via FTP Creating a Diagnostic Listing via FTP CHAPTER 8 MAINTENANCE AND SERVICE Using Touch-up Paint on the Housing Cleaning the Library Replacing the Tape Drive Preparing for Replacement Removing the Tape Drive Installing the Tape Drive Page Returning the Library for Service Preparing the Library for Shipping Removing the Library from the Rack Page Page Packing the Library Page Page Page Problems with Library Installation Problems with Tape Drive Operation Problems with Library Operation Page APPENDIX A S Overall Specifications for the Library Power Cord Requirements SCSI Cable and Terminator Specifications SCSI Cables SCSI Cable Length SCSI Terminator Ethernet Cable Requirements Page APPENDIX B SCSI C SCSI Components SCSI Bus Considerations LVD SCSI Wide SCSI SCSI ID SCSI Bus Termination APPENDIX C BAR CODE LABEL SPECIFICATION Overview Bar Code Characters Checksum Character Encodation Quiet Zone Optical Specification Page Appendix C Page 119 The following table lists the bar code label dimension specifications. Specification Dimension Volume Identifier Formats APPENDIX D ERROR CODES Page Page Page Page Page Page Page Page Page A B C I D E F G H I O P R S T U V W Contacting Plasmon